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tawk.to VS Frames X

Compare tawk.to VS Frames X and see what are their differences

tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

tawk.to Landing page
Rating
0 reviews
Is it good? Alternatives
Frames X

Frames X is a design system plus eBook to streamline your design workflow and help save thousands of working hours. With Frames X you will design beautiful interfaces, create great design systems, and stay up to date with the best design practices.

Frames X Landing page
Rating
5.0 · 1 review
Pricing
Freemium $99 / One-off
Is it good? Alternatives
AgentClara
AgentClara is a UK AI receptionist that answers calls, books clients, and handles follow-ups 24/7 for service businesses and agencies. Free AI agents for website chat, SMS, social media and email included. Set up online with a free number in minutes sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, tawk.to seems to be a lot more popular than Frames X. While we know about 47 links to tawk.to, we've tracked only 1 mention of Frames X.

social mentions
47 vs 1
Customer Support popularity
100% vs 0%
alternatives listed
240+ vs 109

Base details

Website, pricing, platforms and company facts side by side.

tawk.to
Frames X
Website tawk.to framesxdesign.com
Pricing —
Freemium $99 / One-off Official pricing
Company Startup from the United States —
Listed in
Customer Support Customer Service Help Desk Live Chat +1
Design Resources UI Design Figma UI UX Ui Kit +3

About tawk.to and Frames X

In their own words, as submitted to SaaSHub.

tawk.to
Frames X

No description of tawk.to yet.

Frames X is a premium Figma UI Kit and Design System. Tailored for enterprise-grade systems and sites. It's a comprehensive toolset for modern UI design in Figma, featuring premium UI Kits, components, and templates. Frames X UI Kit includes everything you need to design world-class products and...

Read more about Frames X

Features and specs

What each product offers, as listed by its team.

tawk.to 6 features
Frames X 5 features
  • Free Plan
    tawk.to offers a fully-featured free plan that includes unlimited agents, chat history, and more. This is beneficial for small businesses and startups that want a cost-effective solution.
  • Customizable Widget
    The chat widget is highly customizable, allowing businesses to tailor its appearance and functionality to match their branding and user experience needs.
  • Multilingual Support
    tawk.to supports multiple languages, making it a versatile tool for businesses that operate in diverse markets.
  • Integration with Other Tools
    The platform integrates seamlessly with various third-party tools and services, including CMS, CRM systems, and social media platforms, streamlining business operations.
  • Mobile App
    tawk.to offers a mobile app for both iOS and Android, allowing customer service teams to manage chats and assist customers on the go.
  • Reports and Analytics
    The platform provides comprehensive reports and analytics, giving businesses insights into customer interactions and agent performance.

Possible disadvantages

  • Limited Features on Free Plan
    While the free plan is robust, some premium features such as white-labeling, video and voice chat are only available on paid tiers.
  • No Automation Features
    tawk.to lacks advanced automation features such as chatbots, which are available in some competing live chat solutions.
  • User Interface Complexity
    Some users find the user interface to be complicated and not as intuitive as other live chat solutions, which can result in a steeper learning curve.
  • Customer Support
    While tawk.to offers a comprehensive help center, some users have reported that response times from customer support can be slow during peak times.
  • Dependency on Internet Connection
    Like most cloud-based services, tawk.to depends on a stable internet connection. Downtime or slow internet can severely hamper its functionality.
  • User-Friendly Interface
    Frames X offers a clean and intuitive interface that makes it easy for designers to navigate and use the tool efficiently.
  • Collaboration Features
    The platform supports collaboration, allowing multiple team members to work together in real-time on design projects.
  • Integration Capabilities
    Frames X integrates well with other popular design and workflow tools, enhancing its functionality and convenience for users.
  • Responsive Design Tools
    It provides robust tools for designing responsive layouts, ensuring designs look good on various devices and screen sizes.
  • Extensive Template Library
    Frames X offers a wide range of pre-designed templates, which can speed up the design process for users.

Analysis

An editorial look at what each product does well and who it suits.

tawk.to
Frames X

Overall verdict

  • Overall, Tawk.to is a good solution for businesses seeking an affordable, feature-rich live chat tool to enhance their customer service. While it does lack some advanced features found in paid alternatives, its cost-effectiveness and ease of use make it a popular choice among small to medium-sized businesses.

Why this product is good

  • Tawk.to is a widely used live chat solution that offers various features beneficial for businesses looking to improve customer communication. It is primarily appreciated for being free, easy to integrate with websites, and offering features like chat monitoring, visitor tracking, and multilingual chat support. Additionally, it provides mobile apps for both iOS and Android, allowing customer support agents to respond to queries on-the-go.

Recommended for

    Small to medium-sized businesses, startups, and entrepreneurs looking for a budget-friendly chat solution to engage with website visitors in real-time and improve their customer support experience.

No analysis of Frames X yet.

Videos

Walkthroughs and reviews on video.

tawk.to 3 videos + Add
Frames X 1 video + Add

Tawk.to review — unbelievably rich live chat software for free

More videos

  • Review - Free Shopify live chat app? Tawk.to - Honest Review by EcomExperts.io
  • Review - Complete Tawk.to Live Chat Product Review Video

Frames X - Premium UI Kit for Figma

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
tawk.to
Frames X
100% 100%
Customer Support
0% 0%
0% 0%
Design Tools
100% 100%
100% 100%
Live Chat
0% 0%
0% 0%
UI Design
100% 100%

Questions & Answers

As answered by people managing tawk.to and Frames X.

Who are some of the biggest customers of your product?

Frames X's answer:

Wix, IBM, Unity

What makes your product unique?

Frames X's answer:

FramesX has the largest collection of responsive UI components in the world. It has been maintained since 2017 and has undergone several revamps to always stay relevant to current design challenges for designers and developers.

Why should a person choose your product over its competitors?

Frames X's answer:

Frames X is the ultimate UI library with a focus on seamless customization — allowing easy product scaling, adoption, and infinite reusability.

How would you describe the primary audience of your product?

Frames X's answer:

Designers, developers, design teams, enterprise teams, marketers.

What's the story behind your product?

Frames X's answer:

Built from scratch in 2017, it was initially designed for the Sketch app on Mac OS.

Which are the primary technologies used for building your product?

Frames X's answer:

Sketch, Framer, Figma, HTML/CSS, PHP

User comments

Share your experience with using tawk.to and Frames X. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

tawk.to no reviews yet
Frames X 5.0 · 1 review

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

tawk.to 47 mentions
Frames X 1 mention
  • Integrate Live chat function , Visitor to post Author.
    I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like... Source: about 3 years ago
  • WordPress store customers info getting compromised help
    Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: over 3 years ago
  • Chatbot recommendations
    I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: over 3 years ago

View more

  • What is the best Figma class for intermediate/advanced users?
    I would download an existing design system from the community or view something like this https://framesxfigma.buninux.com/ to get a sense for best practices. Source: almost 4 years ago

Alternatives to tawk.to and Frames X

When comparing tawk.to and Frames X, you can also consider the following products.

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