Software Alternatives & Startups

Crisp Chat VS Frames X

Compare Crisp Chat VS Frames X and see what are their differences

Crisp Chat

Multi-channel customer support software

Crisp Chat Landing page
Rating
5.0 · 1 review
Pricing
Freemium Free trial $95 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)
Frames X

Frames X is a design system plus eBook to streamline your design workflow and help save thousands of working hours. With Frames X you will design beautiful interfaces, create great design systems, and stay up to date with the best design practices.

Frames X Landing page
Rating
5.0 · 1 review
Pricing
Freemium $99 / One-off
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Crisp Chat seems to be a lot more popular than Frames X. While we know about 13 links to Crisp Chat, we've tracked only 1 mention of Frames X.

social mentions
13 vs 1
user rating
5.0 vs 5.0
Customer Support popularity
100% vs 0%
alternatives listed
240+ vs 109

Base details

Website, pricing, platforms and company facts side by side.

Crisp Chat
Frames X
Website crisp.chat framesxdesign.com
Pricing
Freemium Free trial $95 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails) Official pricing
Freemium $99 / One-off Official pricing
Platforms
Browser Android Windows iOS Mac OSX REST API JavaScript PHP Shopify Wordpress +7
Company Startup from France
Listed in

About Crisp Chat and Frames X

In their own words, as submitted to SaaSHub.

Crisp Chat
Frames X

Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their...

Read more about Crisp Chat

Frames X is a premium Figma UI Kit and Design System. Tailored for enterprise-grade systems and sites. It's a comprehensive toolset for modern UI design in Figma, featuring premium UI Kits, components, and templates. Frames X UI Kit includes everything you need to design world-class products and...

Read more about Frames X

Features and specs

What each product offers, as listed by its team.

Crisp Chat 6 features
Frames X 5 features
  • User-Friendly Interface
    Crisp Chat offers an intuitive and easy-to-navigate interface, making it accessible for users without needing extensive technical knowledge.
  • Multi-Channel Support
    The platform supports various communication channels including email, live chat, and social media, helping businesses manage all customer interactions from a single platform.
  • Real-Time Notifications
    Crisp offers real-time notifications for incoming messages, ensuring that responses are timely, which can enhance customer satisfaction.
  • Customizable Chatbox
    Businesses can customize the chatbox to match their brand’s theme, which helps in maintaining brand consistency.
  • Integrated CRM Features
    Crisp includes built-in CRM functionalities, allowing businesses to track and manage customer interactions efficiently.
  • Analytics and Reporting
    The platform provides detailed analytics and reporting features, which help businesses track performance metrics and improve customer service strategies.

Possible disadvantages

  • Limited Free Plan
    The free version of Crisp Chat has limited features and is suitable mainly for small businesses or personal use. Advanced features require a paid subscription.
  • Third-Party Integrations
    While Crisp Chat supports many integrations, some users find that it lacks direct integrations with specific niche tools, requiring additional steps to connect.
  • Learning Curve for Advanced Features
    While the basic features are user-friendly, there can be a learning curve for more advanced functionalities, which might require time to master.
  • Message Limitation
    In some plans, there are limitations on the number of messages that can be sent per month, which might not be ideal for businesses with high communication needs.
  • Mobile App Limitations
    The mobile app version of Crisp Chat can be less robust compared to the desktop version, potentially impacting the user experience on mobile devices.
  • User-Friendly Interface
    Frames X offers a clean and intuitive interface that makes it easy for designers to navigate and use the tool efficiently.
  • Collaboration Features
    The platform supports collaboration, allowing multiple team members to work together in real-time on design projects.
  • Integration Capabilities
    Frames X integrates well with other popular design and workflow tools, enhancing its functionality and convenience for users.
  • Responsive Design Tools
    It provides robust tools for designing responsive layouts, ensuring designs look good on various devices and screen sizes.
  • Extensive Template Library
    Frames X offers a wide range of pre-designed templates, which can speed up the design process for users.

Videos

Walkthroughs and reviews on video.

Crisp Chat 0 videos + Add
Frames X 1 video + Add

No Crisp Chat videos yet. You could help us improve this page by suggesting one.

Frames X - Premium UI Kit for Figma

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Crisp Chat
Frames X
100% 100%
0% 0%
0% 0%
100% 100%
100% 100%
0% 0%
0% 0%
100% 100%

Questions & Answers

As answered by people managing Crisp Chat and Frames X.

Who are some of the biggest customers of your product?

Frames X's answer:

Wix, IBM, Unity

What makes your product unique?

Frames X's answer:

FramesX has the largest collection of responsive UI components in the world. It has been maintained since 2017 and has undergone several revamps to always stay relevant to current design challenges for designers and developers.

Why should a person choose your product over its competitors?

Frames X's answer:

Frames X is the ultimate UI library with a focus on seamless customization — allowing easy product scaling, adoption, and infinite reusability.

How would you describe the primary audience of your product?

Frames X's answer:

Designers, developers, design teams, enterprise teams, marketers.

What's the story behind your product?

Frames X's answer:

Built from scratch in 2017, it was initially designed for the Sketch app on Mac OS.

Which are the primary technologies used for building your product?

Frames X's answer:

Sketch, Framer, Figma, HTML/CSS, PHP

User comments

Share your experience with using Crisp Chat and Frames X. For example, how are they different and which one is better?

Log in or Post with

Reviews and articles

External articles and on-site reviews we used to compare the two products.

Crisp Chat 5.0 · 1 review
Frames X 5.0 · 1 review

View more

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Crisp Chat 13 mentions
Frames X 1 mention
  • Tech Stack Lessons from scaling 20x in a year
    Some things just work. Our frontend is still Nuxt with Typescript and Tailwind (RIP). Our backend is still Go with Go-Gin. We still run on Hetzner bare-metal and use Firecracker for virtualization. Terraform still manages our... - Source: dev.to / 8 months ago
  • DevLog 20250820: Towards Unified Chat Gateway
    Importantly, in practice, most production "Chat" windows on websites were not fully automated. They were a blend of machine + human, where the chatbot handled basic queries and human agents stood by to take over for complex requests.... - Source: dev.to / about 1 year ago
  • Show HN: Progressor – coach that breaks down big goals into actionable steps
    It seems to be using https://crisp.chat/en/. - Source: Hacker News / about 1 year ago

View more

  • What is the best Figma class for intermediate/advanced users?
    I would download an existing design system from the community or view something like this https://framesxfigma.buninux.com/ to get a sense for best practices. Source: almost 4 years ago

Alternatives to Crisp Chat and Frames X

When comparing Crisp Chat and Frames X, you can also consider the following products.