tawk.to VS Feeedback.dev

Compare tawk.to VS Feeedback.dev and see what are their differences

Rating: 0 reviews

Is it good? Alternatives

Rating: 0 reviews

Is it good? Alternatives

Trexinet

Managed AI answering service for home-service businesses. Every call answered 24/7, callers qualified, jobs booked straight onto your calendar. Fully managed setup — we build and tune the call flows. $59/mo + 5¢/min, free 2-week pilot, no contract. sponsored

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, tawk.to seems to be more popular. It has been mentioned 47 times since March 2021.

social mentions: 47 vs 0
Customer Support popularity: 100% vs 0%
alternatives listed: 240+ vs 1

Base details

Website, pricing, platforms and company facts side by side.

	tawk.to	Feeedback.dev
Website	tawk.to	feeedback.dev
Company	Startup from the United States	Startup from France · 2024
Listed in	Customer Support Customer Service Help Desk Live Chat +1	Feedback Feedback Management User Feedback User Feedback Management +1

About tawk.to and Feeedback.dev

In their own words, as submitted to SaaSHub.

tawk.to

Feeedback.dev

No description of tawk.to yet.

Decode customer Feeedback and build what matters ! Understanding your customers is the key to growth, but collecting and analyzing feedback can be overwhelming. Feeedback is your AI-powered solution to gather real-time user reviews, track churn, and uncover actionable insights to shape the future...

Features and specs

What each product offers, as listed by its team.

tawk.to 6 features

Feeedback.dev 0 features

Free Plan
tawk.to offers a fully-featured free plan that includes unlimited agents, chat history, and more. This is beneficial for small businesses and startups that want a cost-effective solution.
Customizable Widget
The chat widget is highly customizable, allowing businesses to tailor its appearance and functionality to match their branding and user experience needs.
Multilingual Support
tawk.to supports multiple languages, making it a versatile tool for businesses that operate in diverse markets.
Integration with Other Tools
The platform integrates seamlessly with various third-party tools and services, including CMS, CRM systems, and social media platforms, streamlining business operations.
Mobile App
tawk.to offers a mobile app for both iOS and Android, allowing customer service teams to manage chats and assist customers on the go.
Reports and Analytics
The platform provides comprehensive reports and analytics, giving businesses insights into customer interactions and agent performance.

Possible disadvantages

Limited Features on Free Plan
While the free plan is robust, some premium features such as white-labeling, video and voice chat are only available on paid tiers.
No Automation Features
tawk.to lacks advanced automation features such as chatbots, which are available in some competing live chat solutions.
User Interface Complexity
Some users find the user interface to be complicated and not as intuitive as other live chat solutions, which can result in a steeper learning curve.
Customer Support
While tawk.to offers a comprehensive help center, some users have reported that response times from customer support can be slow during peak times.
Dependency on Internet Connection
Like most cloud-based services, tawk.to depends on a stable internet connection. Downtime or slow internet can severely hamper its functionality.

No features have been listed yet.

Analysis

An editorial look at what each product does well and who it suits.

tawk.to

Feeedback.dev

Overall verdict

Overall, Tawk.to is a good solution for businesses seeking an affordable, feature-rich live chat tool to enhance their customer service. While it does lack some advanced features found in paid alternatives, its cost-effectiveness and ease of use make it a popular choice among small to medium-sized businesses.

Why this product is good

Tawk.to is a widely used live chat solution that offers various features beneficial for businesses looking to improve customer communication. It is primarily appreciated for being free, easy to integrate with websites, and offering features like chat monitoring, visitor tracking, and multilingual chat support. Additionally, it provides mobile apps for both iOS and Android, allowing customer support agents to respond to queries on-the-go.

Recommended for

Small to medium-sized businesses, startups, and entrepreneurs looking for a budget-friendly chat solution to engage with website visitors in real-time and improve their customer support experience.

Overall verdict

Feeedback.dev appears to be a lightweight, developer-friendly feedback collection tool aimed at indie developers and small teams who want a simple way to gather user feedback without heavy overhead. It's a good fit if you need a straightforward, easy-to-integrate solution rather than an enterprise-grade platform.

Why this product is good

Simple integration process, likely requiring minimal code to embed feedback widgets
Focused specifically on feedback collection rather than being bloated with unrelated features
Likely affordable or has a lean pricing structure suited for small projects and indie developers
Developer-centric design suggests good documentation and ease of setup
Probably offers a clean, unobtrusive UI that doesn't disrupt user experience

Recommended for

Indie developers and solo founders building MVPs or side projects
Small startups wanting quick user feedback loops without complex tooling
Developers who prefer lightweight, code-first integrations over heavy SaaS dashboards
Teams in early product stages needing to validate features with real user input
Projects with limited budgets seeking cost-effective feedback solutions

Videos

Walkthroughs and reviews on video.

tawk.to 3 videos + Add

Feeedback.dev 0 videos + Add

Tawk.to review — unbelievably rich live chat software for free

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100

tawk.to

Feeedback.dev

100% 100%

0% 0%

100% 100%

0% 0%

100% 100%

User comments

Share your experience with using tawk.to and Feeedback.dev. For example, how are they different and which one is better?

Reviews and articles

External articles and on-site reviews we used to compare the two products.

tawk.to no reviews yet

Feeedback.dev no reviews yet

9 Best Tidio Alternatives Compared
www.tidio.com · Nov 2024

Tawk.to is a great solution for startups and small businesses. It’s a free live chat software that allows businesses to communicate with website visitors in real time, enhancing customer support and engagement. It...
alternatives to Tawk.to - Tiledesk Free Live Chat
tiledesk.com · Nov 2022

Are you still searching for Tawk.to free alternatives? Can an alternative to Tawk.to overcome the challenges? Are Tawk.to alternatives free as well?
The 10 Best Tawk.to Alternatives and Competitors [2022]
www.tidio.com · Jul 2022

Crisp is a multichannel customer support platform. It’s a powerful Tawk.to alternative that is feature-rich and offers a great user experience. The platform includes live chat software and chatbots. But it also offers...

We have no reviews of Feeedback.dev yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

tawk.to 47 mentions

Feeedback.dev 0 mentions

Integrate Live chat function , Visitor to post Author.
I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like... Source: about 3 years ago
WordPress store customers info getting compromised help
Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: over 3 years ago
Chatbot recommendations
I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: over 3 years ago

Tracking Feeedback.dev since Feb 2025.

Alternatives to tawk.to and Feeedback.dev

When comparing tawk.to and Feeedback.dev, you can also consider the following products.

Intercom
Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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GetFeedback
Online survey software that allows anyone to create engaging surveys that display perfectly on smartphones, tablets, and browsers. View your results in real-time. Who said online surveys can’t be fun?

Compare GetFeedback to tawk.to or Feeedback.dev:

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Crisp Chat
Multi-channel customer support software

Compare Crisp Chat to tawk.to or Feeedback.dev:

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LiveChat
LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

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Tidio
Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 67% of all tickets automatically.

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Zendesk
Zendesk is a beautiful, lightweight help-desk solution.

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