tawk.to VS duxloop

Compare tawk.to VS duxloop and see what are their differences

Rating: 0 reviews

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Rating: 0 reviews
Pricing: Freemium Free trial €29 / Monthly (Pro, unlimited seats for the whole team)

Gruvi.ai

Unified support inbox blending AI automations with genuine human empathy. Set up in 5 mins. Smarter than chatbots, our context-aware AI handles emails & chats with a human touch. sponsored

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, tawk.to seems to be more popular. It has been mentioned 47 times since March 2021.

social mentions: 47 vs 0
Customer Support popularity: 100% vs 0%
alternatives listed: 240+ vs 9

Base details

Website, pricing, platforms and company facts side by side.

	tawk.to	duxloop
Website	tawk.to	duxloop.com
Pricing	—	Freemium Free trial €29 / Monthly (Pro, unlimited seats for the whole team) Official pricing
Platforms	—	Web
Company	Startup from the United States	Startup from the United States · 1 - 9 employees
Listed in	Customer Support Customer Service Help Desk Live Chat +1	Product Management Feedback Management Customer Feedback User Feedback Product Roadmaps Changelog Knowledge Base +4

About tawk.to and duxloop

In their own words, as submitted to SaaSHub.

tawk.to

duxloop

No description of tawk.to yet.

Feature requests arrive by email, chat and calls. Somebody copies them into a board, the roadmap lives somewhere else, the changelog gets written when someone remembers, and the docs are one release behind. Users keep asking about things you shipped weeks ago. duxloop puts the whole loop in one...

Features and specs

What each product offers, as listed by its team.

tawk.to 6 features

duxloop 5 features

Free Plan
tawk.to offers a fully-featured free plan that includes unlimited agents, chat history, and more. This is beneficial for small businesses and startups that want a cost-effective solution.
Customizable Widget
The chat widget is highly customizable, allowing businesses to tailor its appearance and functionality to match their branding and user experience needs.
Multilingual Support
tawk.to supports multiple languages, making it a versatile tool for businesses that operate in diverse markets.
Integration with Other Tools
The platform integrates seamlessly with various third-party tools and services, including CMS, CRM systems, and social media platforms, streamlining business operations.
Mobile App
tawk.to offers a mobile app for both iOS and Android, allowing customer service teams to manage chats and assist customers on the go.
Reports and Analytics
The platform provides comprehensive reports and analytics, giving businesses insights into customer interactions and agent performance.

Possible disadvantages

Limited Features on Free Plan
While the free plan is robust, some premium features such as white-labeling, video and voice chat are only available on paid tiers.
No Automation Features
tawk.to lacks advanced automation features such as chatbots, which are available in some competing live chat solutions.
User Interface Complexity
Some users find the user interface to be complicated and not as intuitive as other live chat solutions, which can result in a steeper learning curve.
Customer Support
While tawk.to offers a comprehensive help center, some users have reported that response times from customer support can be slow during peak times.
Dependency on Internet Connection
Like most cloud-based services, tawk.to depends on a stable internet connection. Downtime or slow internet can severely hamper its functionality.

Feedback board and widget
Public board and a one-line widget: users post, vote, comment and follow. AI categorises new posts and flags duplicates.
Roadmap from your statuses
Move a post and the public roadmap follows. No second board to keep in sync.
Changelog that notifies
Changelog entries linked to posts email every follower; everyone else gets the weekly digest.
Docs drafts from the changelog
Publishing a changelog entry drafts the matching docs update. Semantic search, Ask AI with cited pages and llms.txt on every plan.
Custom domain, EN/DE, one price
Custom domain, white-label and EN/DE auto-translation on Pro, €29/month for the whole team, hosted in Germany.

Analysis

An editorial look at what each product does well and who it suits.

tawk.to

duxloop

Overall verdict

Overall, Tawk.to is a good solution for businesses seeking an affordable, feature-rich live chat tool to enhance their customer service. While it does lack some advanced features found in paid alternatives, its cost-effectiveness and ease of use make it a popular choice among small to medium-sized businesses.

Why this product is good

Tawk.to is a widely used live chat solution that offers various features beneficial for businesses looking to improve customer communication. It is primarily appreciated for being free, easy to integrate with websites, and offering features like chat monitoring, visitor tracking, and multilingual chat support. Additionally, it provides mobile apps for both iOS and Android, allowing customer support agents to respond to queries on-the-go.

Recommended for

Small to medium-sized businesses, startups, and entrepreneurs looking for a budget-friendly chat solution to engage with website visitors in real-time and improve their customer support experience.

No analysis of duxloop yet.

Videos

Walkthroughs and reviews on video.

tawk.to 3 videos + Add

duxloop 0 videos + Add

Tawk.to review — unbelievably rich live chat software for free

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100

tawk.to

duxloop

100% 100%

0% 0%

100% 100%

0% 0%

100% 100%

Questions & Answers

As answered by people managing tawk.to and duxloop.

What makes your product unique?

duxloop's answer:

duxloop closes the loop into your docs. When you publish a changelog entry, everyone who asked for the feature gets an email, and duxloop drafts the matching docs update for you to review. Feedback tools like Canny or Frill stop at the changelog and leave the docs to you.

Why should a person choose your product over its competitors?

duxloop's answer:

One flat price for the whole team: Pro is €29/month with unlimited seats and no per-user or tracked-user fees, and there is a free plan for small projects. Custom domain and white-label are included on Pro, portals run in English and German, and everything is hosted in Nürnberg, Germany. If you need many integrations, Canny is more mature; if you want feedback, roadmap, changelog and docs in one place, duxloop is built for that.

How would you describe the primary audience of your product?

duxloop's answer:

Small SaaS teams of 1 to 15 people, usually founder-led, where the founder or the first product or support person owns the feedback board, the changelog and the docs. It fits especially well for teams in German-speaking countries with customers in both German and English.

User comments

Share your experience with using tawk.to and duxloop. For example, how are they different and which one is better?

Reviews and articles

External articles and on-site reviews we used to compare the two products.

tawk.to no reviews yet

duxloop no reviews yet

9 Best Tidio Alternatives Compared
www.tidio.com · Nov 2024

Tawk.to is a great solution for startups and small businesses. It’s a free live chat software that allows businesses to communicate with website visitors in real time, enhancing customer support and engagement. It...
alternatives to Tawk.to - Tiledesk Free Live Chat
tiledesk.com · Nov 2022

Are you still searching for Tawk.to free alternatives? Can an alternative to Tawk.to overcome the challenges? Are Tawk.to alternatives free as well?
The 10 Best Tawk.to Alternatives and Competitors [2022]
www.tidio.com · Jul 2022

Crisp is a multichannel customer support platform. It’s a powerful Tawk.to alternative that is feature-rich and offers a great user experience. The platform includes live chat software and chatbots. But it also offers...

We have no reviews of duxloop yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

tawk.to 47 mentions

duxloop 0 mentions

Integrate Live chat function , Visitor to post Author.
I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like... Source: over 3 years ago
WordPress store customers info getting compromised help
Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: over 3 years ago
Chatbot recommendations
I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: over 3 years ago

Tracking duxloop since Sep 2026.

Alternatives to tawk.to and duxloop

When comparing tawk.to and duxloop, you can also consider the following products.

Intercom
Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Compare Intercom to tawk.to or duxloop:

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Canny.io
Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Compare Canny.io to tawk.to or duxloop:

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Crisp Chat
Multi-channel customer support software

Compare Crisp Chat to tawk.to or duxloop:

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Frill
A better way to collect customer feedback

Compare Frill to tawk.to or duxloop:

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Tidio
Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 67% of all tickets automatically.

Compare Tidio to tawk.to or duxloop:

Tidio vs tawk.to Tidio vs duxloop
Sleekplan
Embedded customer feedback management made for SaaS - The most sleek solution to collect and manage user feedback, keep a changelog and know your customers' needs.

Compare Sleekplan to tawk.to or duxloop:

Sleekplan vs tawk.to Sleekplan vs duxloop