Bootstrap Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Bootstrap mentions (331)

• Every Next.js website is starting to look the same

  Similar situation happened with Bootstrap, as this toolkit became more and more popular, the websites that used it started looking more and more the same. - Source: dev.to / about 20 hours ago

• From React to Hotwire - Part I - [EN]

  Another important bet at the beginning of Linkana was Grommet, a UI framework that offers React components for creating interfaces. Some may think it was a wrong bet since we eventually moved away from it and Grommet never took off, but that was not the case. At the time, we believed that "creating our own Design System" was a vanity common in many companies, large and small. This mentality, I believe, was a... - Source: dev.to / about 7 hours ago

• What can we learn from Bootstrap CSS

  I want to show how technologies around us still utilize these fundamentals and doing great in market. One of them is Bootstrap CSS. - Source: dev.to / 20 days ago

• How to have a clean CSS structure with RSCSS/ITCSS

  As an example, let’s take the Bootstrap framework and try to go with ITCSS structure in it. - Source: dev.to / about 1 month ago

• Top 9 CSS and JavaScript Tooltip Libraries

  Bootstrap Tooltips — A component of the Bootstrap (168k ⭐) framework that helps you add custom tooltips with CSS and JavaScript using CSS3 for animations and data-attributes for local title storage. They rely on the Popper.js library for positioning and offer various options to customize the appearance and behavior of the tooltips. Bootstrap tooltips are opt-in for performance reasons, so you must initialize them... - Source: dev.to / about 1 month ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago