Systrack
Nexthink
ControlUp
uberAgent
ThousandEyes
Visier
Dynatrace
Crunchr
Intercom
Zendesk
Freshdesk
Drift
tawk.to
LiveChat
LiveAgent
Crisp Chat
SysTrack is a digital experience monitoring solution that gathers and analyzes data on everything that may impact end-user experience and business productivity. Directly from the workspace, SysTrack captures data such as CPU, RAM, memory, and other 10,000+ data points. These are then analyzed by SysTrack and used by IT in countless ways that lower costs and optimize operations including: lowering the amount of help desk tickets, identifying over and under-provisioning, reducing time to resolution, tracking SLA performance, measuring the performance of rollouts, and so much more.
Systrack IntercomIntercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.
Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
Nexthink - Nexthink provides solution to turn end-user feedback into actionable intelligence to improve business productivity.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
ControlUp - ControlUp is a computer management & monitoring platform for managing Windows servers, workstations and user sessions.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
uberAgent - uberAgent easily answers questions like the following: Why are my logons taking so long? Which backend server slows down our sessions? Which apps are being run by our users? What causes web app page load delays?
Drift - A messaging app that helps you grow your business.