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Symantec Endpoint Encryption VS Zendesk

Compare Symantec Endpoint Encryption VS Zendesk and see what are their differences

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Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)... featured
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Symantec Endpoint Encryption logo Symantec Endpoint Encryption

Symantec Endpoint Encryption protects the sensitive information and ensure regulatory compliance with strong full-disk and removable media encryption with centralized management.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Symantec Endpoint Encryption Landing page
    Landing page //
    2023-02-08
  • Zendesk Landing page
    Landing page //
    2024-05-06

Symantec Endpoint Encryption features and specs

  • Comprehensive Encryption
    Symantec Endpoint Encryption offers both full-disk and removable media encryption, providing a broad range of protection for data stored on different types of devices.
  • Centralized Management
    The solution includes a centralized management console, which simplifies the administration and monitoring of encryption policies across the organization.
  • Industry Compliance
    Supports compliance with various industry standards including GDPR, HIPAA, and PCI-DSS, ensuring that data protection practices meet regulatory requirements.
  • Strong Authentication
    Utilizes strong authentication mechanisms like multi-factor authentication (MFA) to enhance the security of encrypted data.
  • User-Friendly
    Offers an intuitive interface and transparent encryption processes, minimizing disruptions to end-users while maintaining strong security.

Possible disadvantages of Symantec Endpoint Encryption

  • Cost
    Symantec Endpoint Encryption can be quite expensive, especially for small to medium-sized enterprises, due to licensing fees and potential additional costs for hardware and software upgrades.
  • Performance Impact
    Encryption and decryption processes can potentially slow down system performance, particularly on older hardware.
  • Complex Deployment
    Initial setup and deployment can be complex, often requiring specialized knowledge and dedicated IT resources to ensure proper configuration.
  • Limited Platform Support
    Certain features or versions may have limited support for non-Windows operating systems, potentially causing issues in mixed-OS environments.
  • Troubleshooting
    Troubleshooting encryption-related issues can be challenging and may require specialized support from Symantec, impacting the speed at which problems are resolved.

Zendesk features and specs

  • User-Friendly Interface
    Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
  • Multi-Channel Support
    Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
  • Customizability
    The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
  • Robust Reporting and Analytics
    Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
  • Scalability
    The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

Symantec Endpoint Encryption videos

+ Add

Symantec Endpoint Encryption -- The logon Process.

More videos:

  • Review - Symantec Endpoint Encryption - User Authenti-Check updating.

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Symantec Endpoint Encryption and Zendesk)

Symantec Endpoint Encryption

Zendesk

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100
Security & Privacy
100 100%
Security & Privacy
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Symantec Endpoint Encryption and Zendesk

Symantec Endpoint Encryption Reviews

We have no reviews of Symantec Endpoint Encryption yet.
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Zendesk Reviews

  1. stu14
    Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features
10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Symantec Endpoint Encryption mentions (0)

We have not tracked any mentions of Symantec Endpoint Encryption yet. Tracking of Symantec Endpoint Encryption recommendations started around Mar 2021.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 2 years ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 3 years ago
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What are some alternatives?

When comparing Symantec Endpoint Encryption and Zendesk, you can also consider the following products

ESET Endpoint Security - Powerful multilayered protection for desktops, laptops and smartphones

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

McAfee Endpoint Security - McAfee Endpoint Security speeds threat de-tection and remediation with antimalware, fast scanning, instant threat detection and updates, and maximized CPU performance.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

LogMeIn Central - LogMeIn Central is a comprehensive endpoint management software that easily helps IT professionals manage and monitor their organization’s endpoint infrastructure.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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