ESET Endpoint Security

Website

eset.com

Pricing URL

-

Categories

#Antimalware #Antiphishing And Antispam #Network Attack Protection #Device Control #Machine-learning Based Protection #Exploit Blocker #Secure Browser #Brute Force Attack Protection #Android & iOS MDM #Security & Privacy #Monitoring Tools

Zendesk

Website

zendesk.com

Pricing URL

Official Zendesk Pricing

Categories

#CRM #Help Desk #Support #Customer Support #IT Helpdesk #Help Desk And Ticketing

ESET Endpoint Security features and specs

• Antimalware
  ESET's antimalware technology protects against a wide range of malicious software, including viruses, worms, Trojan horses, spyware, ransomware, and botnet software. It uses multiple detection methods, including heuristics and behavioral analysis, to identify and neutralize threats.
• Antiphishing and Antispam
  ESET's antiphishing protection blocks web pages known to distribute phishing content, protecting you from attempts to acquire sensitive information like passwords and banking data. Antispam filters out unwanted and potentially harmful emails.
• Network Attack Protection
  This feature improves the detection of exploits for known vulnerabilities by analyzing network traffic content and blocking harmful traffic. It includes botnet protection to detect and block communication with malicious command and control servers.
• Device Control
  ESET's device control feature allows you to block or adjust permissions for external devices such as USB drives, CD/DVDs, and Bluetooth devices. This helps prevent unauthorized access and the spread of malware through removable media.
• Machine-learning Based Protection
  ESET uses advanced machine learning as part of its detection engine to improve threat detection. This technology analyzes the behavior of files and processes to identify and block new and unknown threats.
• Exploit Blocker
  This feature is designed to protect commonly exploited applications like web browsers, PDF readers, and email clients. It monitors the behavior of processes for suspicious activity and stops potential exploits in real-time.
• Secure Browser
  ESET's Secure Browser provides an additional layer of protection for sensitive data during online transactions. It ensures that your financial information remains secure while browsing and making online payments.
• Brute Force Attack Protection
  This feature blocks password-guessing attacks for Remote Desktop Protocol (RDP) and Server Message Block (SMB) services by inspecting network traffic and blocking attempts to guess passwords.
• Android & iOS MDM
  ESET's Mobile Device Management (MDM) for Android and iOS provides comprehensive management and security for mobile devices. It includes features like device enrollment, policy enforcement, and remote management to ensure the security of your mobile fleet.

Zendesk features and specs

• User-Friendly Interface
  Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
• Multi-Channel Support
  Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
• Customizability
  The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
• Robust Reporting and Analytics
  Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
• Scalability
  The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

ESET Endpoint Security Review - Top Features, Pros & Cons, and Alternatives

Zendesk Overview Demo

More videos: