SuiteCRM VS Intercom

SuiteCRM Reviews

Intercom Reviews

1. Eleanor Bennett    

   Digital Marketing Specialist at Logit.io | almost 2 years ago
   An essential communication tool

   Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

SuiteCRM mentions (16)

• Newbie Help

  Https://suitecrm.com Main site has tutorials, manuals, guides and forum. Also you can find some beginner guides on youtube. Additionally you can try search SugarCrm 6CE guides, there are old, but in some cases can be handy. And ChatGPT know SuiteCrm codebase, so at simple tasks it can help. Source: 12 months ago

• Searching for a Client database solution with keeping history interactions

  Even though you don't want a CRM, I suggest looking at the opensource SuiteCRM and customise it to your needs via its Studio to hide items not required. I have used, including the old opensource SugarCRM. Source: about 1 year ago

• Best free CRM for a small coworking space?

  Depending on the features of a CRM required, you can try SuiteCRM. You can self-host it. You may also have to customise or switch off modules you do not need. Source: about 1 year ago

• CRM But Not Really...

  If you want to self-host, you can use opensource SuiteCRM and just hide features you do not need via its studio. Source: over 1 year ago

• CRM tool for small business. Is there such a tool for NAS/self hosted server?

  Just from a quick google search, https://suitecrm.com/ seems to be a solid, free CRM tool. I can't personally vouch for it but maybe give it a shot. Source: over 1 year ago

Intercom mentions (6)

• I started affiliate marketing, but with a twist

  Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago

• How to embed a web application into another website via API?

  I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago

• Chat widget with react.js

  I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago

• What PRODUCT TOUR software do you like for an early SaaS?

  If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago