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Streamable VS LiveAgent

Compare Streamable VS LiveAgent and see what are their differences

Gruvi.ai
Unified support inbox blending AI automations with genuine human empathy. Set up in 5 mins. Smarter than chatbots, our context-aware AI handles emails & chats with a human touch. sponsored
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Contents:
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  3. » Reviews
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Streamable logo Streamable

Fast and easy video streaming for bloggers and publishers.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • Streamable Landing page
    Landing page //
    2023-09-20
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Streamable features and specs

  • User-friendly Interface
    Streamable offers a clean and intuitive interface that makes it easy for users to upload and share videos without needing technical expertise.
  • Fast Uploads
    The platform provides quick upload speeds, allowing users to share content efficiently without long wait times.
  • No Account Required
    Users can upload and share videos without the need to register or maintain an account, making the process more streamlined and accessible.
  • Embedding Options
    Streamable offers embedding options that allow users to easily integrate videos into websites, blogs, and social media platforms.
  • Short Video Focus
    The platform is optimized for short video content, which is ideal for quick shares and highlights.

Possible disadvantages of Streamable

  • Limited Storage
    Free accounts have limited storage and video duration caps, which can be restrictive for users with larger content needs.
  • Ads and Monetization
    Some users report the presence of ads and lack of robust monetization options, which might not be ideal for professional content creators.
  • Lower Resolution Options
    The service often compresses videos, resulting in lower resolution playback that might affect video quality.
  • Time-limited Availability
    Uploaded videos might only be available for a limited time, making it impractical for long-term hosting solutions.
  • Basic Analytics
    The platform offers basic analytics features, which may not be sufficient for users needing detailed performance metrics.

LiveAgent features and specs

  • Ticket management
  • Live Chat & In-App-Messaging
  • AI Chatbot
  • AI answer assistant
  • Email notifications
  • Email Templates
  • Emailing
  • Live Chat Support
  • Call Forward
  • Call Transfer
  • Call Analytics and Reporting
  • Attachment viewer
  • Spam filter
  • Help desk & requests management
  • Reports
  • Reporting
  • Reports & analytics
  • Knowledge Base
  • Knowledge Management
  • Customer Service
  • Customer Support
  • Customer Feedback Widget
  • Customer Management
  • Mobile Apps
  • White Labeling
  • Chat
  • Chat Support
  • Gamification
  • Social Media Integrations
  • Time Tracking
  • Email Management
  • IVR

Analysis of Streamable

Overall verdict

  • Streamable is considered a good option for users who need a straightforward, hassle-free platform for sharing video clips online. Its strengths lie in its speed and simplicity.

Why this product is good

  • Streamable is a video hosting service that allows users to quickly upload and share clips without the need for a user account. It is praised for its simplicity, fast upload and processing speeds, and its easy-to-use interface. It's particularly favored for sharing short video content and for its embedding capabilities.

Recommended for

  • Content creators who need to share short video clips quickly and easily.
  • Individuals looking to embed videos on websites or forums without dealing with complex settings.
  • Users who prefer a no-frills approach to video hosting, without the need for extensive account setup.

Analysis of LiveAgent

Overall verdict

  • LiveAgent is generally regarded as a solid customer support solution, particularly for small to medium-sized businesses. Its functionalities, ease of use, and integration capabilities offer substantial value. However, as with any software, it is important to consider specific business needs and budget constraints when evaluating LiveAgent's fit. Some users mention that while it is feature-rich, it might be more than needed for very small teams without complex requirements.

Why this product is good

  • LiveAgent is often considered a good choice due to its comprehensive set of features tailored for customer support. It offers a multichannel support system, including email, chat, social media, and phone, allowing businesses to streamline communications in one place. Its user-friendly dashboard, robust reporting capabilities, and automation options allow teams to efficiently address customer inquiries and improve service quality. Additionally, LiveAgent provides customizable templates and a reliable ticketing system, which can enhance productivity and customer satisfaction.

Recommended for

    LiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.

Streamable videos

+ Add

Fool N Final - Superhit Comedy Movie - Sunny Deol - Shahid Kapoor - Paresh Rawal - Johnny Lever

LiveAgent videos

+ Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to Streamable and LiveAgent)

Streamable

LiveAgent

Video
100 100%
Video
0% 0
Customer Support
0 0%
Customer Support
100% 100
Social Networks
100 100%
Social Networks
0% 0
Help Desk
0 0%
Help Desk
100% 100

Questions & Answers

As answered by people managing Streamable and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe the primary audience of your product?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using Streamable and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Streamable and LiveAgent

Streamable Reviews

The best video hosting providers
GDPR compliance: Limited — as a free US-based service, Streamable uses a standard privacy policy, and personal data is likely processed in the USA. Embedded videos do not set cookies for viewers, making them more data-efficient than YouTube, but from a purely legal standpoint, it is a US service without formal data processing agreements.
Source: 3q.video
Top 26 Alternatives to Vimeo in 2024: Pricing, Features & More
When it comes to the free plan, Streamable has some good things. Remember, though, that the free plan offers minimal user support and has many bad reviews. However, the best reason to use Streamable instead of Vimeo is for their professional plan.
Source: www.dacast.com
The 9 Best Vimeo Alternatives on the Market in 2024
Streamable is the fastest way to upload, share, and embed videos online. It helps creators and video professionals ensure their video content looks high quality no matter where it’s hosted on the web. Known for its speed and simplicity, Streamable’s main features focus on embedding, clipping, privacy, and basic editing and analytics.
Source: www.loom.com

LiveAgent Reviews

  1. Usama Idrees
    · CEO & CTO at HUK SONS ·
    Transformative Customer Support Solution

    LiveAgent has been a game-changer for our customer support operations. Its intuitive platform streamlined our ticket management, reduced response times by 40%, and empowered our team to focus on high-impact tasks. The automation features and omnichannel integration have elevated team productivity and customer satisfaction—a must-have for scaling tech-driven businesses.

    Competitors: Zendesk, Freshdesk
    Pros:    Omnichannel support: seamless integration across email, chat, social media, and phone.|Automation & workflow customization: saved hours with pre-set triggers and personalized workflows.|User-friendly interface: minimal training required—our team adopted it effortlessly.|Analytics & reporting: actionable insights helped refine our customer strategy.|Scalability: grows with our business without compromising performance.|24/7 uptime: reliable support during peak demand periods.
    Cons:    Advanced features learning curve: some automation tools require deeper exploration (worth the effort).|Limited customization in reporting: minor gaps for hyper-specific metrics (workarounds exist).|Mobile app: functional but could use a ui refresh for faster navigation.
  2. Michal K
    · CEO ·
    Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    Competitors: Zendesk, Freshdesk
    Pros:    Easy to use|Easy integration|Automation and custom functions
    Cons:    Nothing, so far
10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
Source: blog.hubspot.com
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Social recommendations and mentions

Based on our record, Streamable seems to be more popular. It has been mentiond 595 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Streamable mentions (595)

  • Can anyone identify the song on my Grandma's old music box?
    (follow their posting guidelines, and for TipOfMyTongue upload to a site like Streamable/Veed.io (for video) or Vocaroo/SndUp (for audio) because video uploads aren't allowed there, and comment on your post to activate it). Source: over 2 years ago
  • What’s this song called? Is it classical?
    If needed you can upload to Streamable/Veed.io. Source: over 2 years ago
  • Weekly General Questions Megathread
    If you would like to provide images and videos, you may use external websites such as Imgur, Gyazo and Streamable to embed links. Source: over 2 years ago
  • Please help me identify this, can't me a plain, doesn't seam like a metioriod, doesn't look like a falling satellite...at least noting 'announced'....maybe a secret NASA mission....??
    Upload to youtube or streamable etc.. Source: over 2 years ago
  • Suggestions, Questions aso.
    Make sure to mirror your clips. https://streamable.com and imgur.com are good ways to do that. Source: almost 3 years ago
View more

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing Streamable and LiveAgent, you can also consider the following products

Imgur - Imgur is a free and simple image hosting service with image editing feature. Signup is optional.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Vocaroo - Vocaroo is a quick and easy way to share voice messages over the interwebs.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

YouTube - Our mission is to give everyone a voice and show them the world.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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