Software Alternatives & Reviews

StatCounter VS Intercom

Compare StatCounter VS Intercom and see what are their differences

StatCounter logo StatCounter

StatCounter is a simple but powerful real-time web analytics service that helps you track, analyse and understand your visitors so you can make good decisions to become more successful online.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • StatCounter Landing page
    Landing page //
    2022-10-18
  • Intercom Landing page
    Landing page //
    2023-07-05

StatCounter videos

Statcounter Website Review

More videos:

  • Review - Active Marketing & Analytics Statcounter Install and Stats Review
  • Review - StatCounter REVIEW

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to StatCounter and Intercom)
Analytics
100 100%
0% 0
Customer Support
0 0%
100% 100
Web Analytics
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using StatCounter and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare StatCounter and Intercom

StatCounter Reviews

Unleashing Alternatives: 15 Advanced Tools for Web Analytics Just Like Google Analytics(Brief and Crisp)
How long visitors stay on your website is often a strong indicator of content relevance or quality. If visitors are ‘bouncing’ quickly, it might be due to irrelevant content, poor website navigation, or slow loading times. StatCounter’s session duration analytics can help you pinpoint and address any such issues.
Source: medium.com
Unleashing Alternatives: 15 Advanced Tools for Web Analytics Just Like Google Analytics(Brief and Crisp)
How long visitors stay on your website is often a strong indicator of content relevance or quality. If visitors are ‘bouncing’ quickly, it might be due to irrelevant content, poor website navigation, or slow loading times. StatCounter’s session duration analytics can help you pinpoint and address any such issues.
10 Best Google Analytics Alternatives (Free & Paid)
Using Statcounter service, you can access information such as top keywords, the number of visitors, the path visitors take on each page (customer journey), etc. Therefore, we can call it one of the alternatives to Google Analytics.
Free SEO Tools To Improve Your Rankings
StatCounter (Basic Plan) - A website analytics tool that lets you track your website activity. The basic plan is limited to track the last 500 page views, suitable for hobbyist websites & blogs.
The 11 Best Alternatives to Google Analytics
Great resource! I have been using GA and StatCounter but didn’t aware of the alternatives. I will definitely take a look at them all. I noticed that both GA and StatCounter don’t seem to give accurate counts – like I can take a look at StatPress WP plugin and they are showing visitors; but both GA and StatCounter showed little to no visitors! Very confusing. I guess I may...

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, StatCounter should be more popular than Intercom. It has been mentiond 16 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

StatCounter mentions (16)

  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    StatCounter — Website Viewer Analytics. Free plan for analytics of 500 most recent visitors. - Source: dev.to / 3 months ago
  • Linux has reached 4% for the partial Feburary 2024 data on StatCounter
    Could someone explain what I'm looking at? I think this is from `https://statcounter.com/` (?), but that site doesn't load for me at the moment, and there's no readme or description on that (1 star) repo, or its associated account. That partial data is very likely to regress to the mean over the rest of the month- though it's good to see high linux usage (on whatever metric this is tracking). - Source: Hacker News / 3 months ago
  • Easy way to see how many unique page visits in Joomla?
    If what you want to see is "visitors" to different pages and not specific IP addresses and you are wary of jumping into Google Analytics, I was just recommended the free version of Statcounter. Source: 11 months ago
  • Statcounter.com will not load even after adding the whitelist
    Running PiHole and Unbound on a raspberry pie and https://statcounter.com refuses to load even after adding the domain to the white list. Source: about 1 year ago
  • SEO Tools the best out there. Try these
    StatCounter Http://statcounter.com/ Analytics Free, quick, and lightweight analytics solution. Often used by those who want to avoid using Google Analytics for privacy reasons. Source: about 1 year ago
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Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing StatCounter and Intercom, you can also consider the following products

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Matomo - Matomo is an open-source web analytics platform

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Woopra - Track your customers' web and mobile activity, forms, emails, support tickets and more, all in one place with customer analytics. Analyze and take action.

Drift - A messaging app that helps you grow your business.