Software Alternatives, Accelerators & Startups

SQLite VS LiveAgent

Compare SQLite VS LiveAgent and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

SQLite logo SQLite

SQLite Home Page

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • SQLite Landing page
    Landing page //
    2023-10-21
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

SQLite features and specs

  • Zero Configuration
    SQLite does not require any server setup or configuration, allowing for easy integration and deployment in applications.
  • Lightweight
    It is extremely lightweight, with a small footprint, making it ideal for embedded systems and mobile applications.
  • Self-Contained
    SQLite is self-contained, meaning it has minimal external dependencies, which simplifies its distribution and usage.
  • File-Based Storage
    Data is stored in a single file, which makes it easy to manage and transfer databases as simple files.
  • ACID Compliance
    SQLite supports Atomicity, Consistency, Isolation, and Durability (ACID) properties, ensuring reliable transactions.
  • Cross-Platform
    SQLite is available on numerous platforms, including Windows, MacOS, Linux, iOS, and Android, providing a broad compatibility range.
  • Public Domain
    SQLite operates under the public domain, allowing for unrestricted use in commercial and non-commercial applications.

Possible disadvantages of SQLite

  • Limited Scalability
    SQLite is not designed to handle high levels of concurrency and large-scale databases, making it less suitable for large, high-traffic applications.
  • Write Performance
    Write operations can be slower compared to server-based databases, especially under heavy write loads.
  • Lack of Certain Features
    SQLite lacks some advanced features offered by other RDBMS like stored procedures, user-defined functions, and full-text search indexing.
  • Security
    As SQLite is file-based, it might lack some of the security features present in server-based databases, such as sophisticated access control.
  • Concurrency
    SQLite uses a locking mechanism to control access to the database, which can lead to contention and performance bottlenecks in highly concurrent environments.
  • Backup and Restore
    While it's straightforward to copy SQLite database files, it lacks the advanced backup and restore features found in more complex RDBMS.

LiveAgent features and specs

  • Ticket management
  • Live Chat & In-App-Messaging
  • Email notifications
  • Email Templates
  • Emailing
  • Live Chat Support
  • Call Forward
  • Call Transfer
  • Call Analytics and Reporting
  • Attachment viewer
  • Spam filter
  • Help desk & requests management
  • Reports
  • Reporting
  • Reports & analytics
  • Knowledge Base
  • Knowledge Management
  • Customer Service
  • Customer Support
  • Customer Feedback Widget
  • Customer Management
  • Mobile Apps
  • White Labeling
  • Chat
  • Chat Support
  • Gamification
  • Social Media Integrations
  • Time Tracking
  • Email Management
  • IVR

SQLite videos

SQLite | What, Why , Where

More videos:

  • Review - W20 PROG1442 3.3 UWP sqLite Review
  • Tutorial - How To Create SQLite Databases From Scratch For Beginners - Full Tutorial

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to SQLite and LiveAgent)
Databases
100 100%
0% 0
Customer Support
0 0%
100% 100
Relational Databases
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing SQLite and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SQLite and LiveAgent

SQLite Reviews

We have no reviews of SQLite yet.
Be the first one to post

LiveAgent Reviews

  1. Usama Idrees
    · CEO & CTO at HUK SONS ·
    Transformative Customer Support Solution

    LiveAgent has been a game-changer for our customer support operations. Its intuitive platform streamlined our ticket management, reduced response times by 40%, and empowered our team to focus on high-impact tasks. The automation features and omnichannel integration have elevated team productivity and customer satisfaction—a must-have for scaling tech-driven businesses.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Omnichannel support: seamless integration across email, chat, social media, and phone.|Automation & workflow customization: saved hours with pre-set triggers and personalized workflows.|User-friendly interface: minimal training required—our team adopted it effortlessly.|Analytics & reporting: actionable insights helped refine our customer strategy.|Scalability: grows with our business without compromising performance.|24/7 uptime: reliable support during peak demand periods.
    👎 Cons:    Advanced features learning curve: some automation tools require deeper exploration (worth the effort).|Limited customization in reporting: minor gaps for hyper-specific metrics (workarounds exist).|Mobile app: functional but could use a ui refresh for faster navigation.
  2. Michal K
    · CEO ·
    Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Social recommendations and mentions

Based on our record, SQLite seems to be more popular. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SQLite mentions (18)

  • Can I have my Lightroom catalogue pointing at two sources...?
    Yes. A Lightroom catalog file is, after all, just a SQLite database. (Srsly, make a copy of your catalog file, rename it whatever.sqlite and use your favorite SQLite GUI to rip it open and look at the tables and fields). It's just storing the pathame to the RAW file for that file's record in the database. Source: almost 2 years ago
  • Building a database to search Excel files
    I use visidata with a playback script I recorded to open the sheet to a specific Excel tab, add a column, save the sheet as a csv file. Then I have a sqlite script that takes the csv file and puts it in a database, partitioned by monthYear. Source: about 2 years ago
  • Saw this on my friends Snapchat story, this hurts my heart
    Use the most-used database in the world: https://sqlite.org/index.html. Source: over 2 years ago
  • "Managing" a SQLite Database with J (Part 2)
    With this in mind, I wrote a few versions of this post, but I hated them all. Then I realized that jodliterate PDF documents mostly do what I want. So, instead of rewriting MirrorXref.pdf, I will make a few comments about jodliterate group documents in general. If you're interested in using SQLite with J, download the self-contained GitHub files MirrorXref.ijs and MirrorXref.pdf and have a look. - Source: dev.to / almost 3 years ago
  • "Managing" a SQLite Database with J (Part 1)
    SQLite, by many estimates, is the most widely deployed SQL database system on Earth. It's everywhere. It's in your phone, your laptop, your cameras, your car, your cloud, and your breakfast cereal. SQLite's global triumph is a gratifying testament to the virtues of technical excellence and the philosophy of "less is more.". - Source: dev.to / almost 3 years ago
View more

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing SQLite and LiveAgent, you can also consider the following products

PostgreSQL - PostgreSQL is a powerful, open source object-relational database system.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MySQL - The world's most popular open source database

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Microsoft SQL - Microsoft SQL is a best in class relational database management software that facilitates the database server to provide you a primary function to store and retrieve data.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.