Software Alternatives & Reviews

Splunk VS Intercom

Compare Splunk VS Intercom and see what are their differences

Splunk logo Splunk

Splunk's operational intelligence platform helps unearth intelligent insights from machine data.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Splunk Landing page
    Landing page //
    2023-10-20
  • Intercom Landing page
    Landing page //
    2023-07-05

Splunk videos

"Splunk Product Overview"

More videos:

  • Tutorial - Splunk in 60 Minutes | Splunk Tutorial For Beginners | Splunk Training | Splunk Tutorial | Edureka
  • Demo - Splunk Incident Review Demo

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Splunk and Intercom)
Monitoring Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Log Management
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using Splunk and Intercom. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Splunk and Intercom

Splunk Reviews

Top 10 Grafana Alternatives in 2024
Splunk’s security and data monitoring features make it a potent alternative to Grafana. The platform helps collect and store extensive data from multiple platforms like databases, messaging systems, and network devices.
Source: middleware.io
Top 11 Grafana Alternatives & Competitors [2024]
Splunk's strengths lie in its adeptness at handling large-scale data ingestion and robust analytics capabilities. This makes it invaluable for organizations with complex data monitoring needs, particularly in enterprise security and observability.
Source: signoz.io
10 Best Grafana Alternatives [2023 Comparison]
Splunk is a well-known log management solution that’s been around forever. It offers a variety of observability solutions, making it an ideal Grafana alternative in terms of functionality. Splunk offers users Log Management, Synthetic monitoring, Infrastructure Monitoring, APM, Security Monitoring, and more.
Source: sematext.com
Top 11 Best SIEM Tools in 2022 For Real-Time Incident Response and Security
Splunk provides improved security operations like customizable dashboards, asset investigator, statistical analysis, and incident review, classification, and investigation. It has features of alerts management, risk scores, etc. It provides security services to the public sectors, financial services, and healthcare.
11 Best Splunk Alternatives
Splunk is a web-based program primarily used for searching, monitoring, and analyzing machine-generated Big Data. Splunk automatically captures, indexes, and correlates real-time data in a searchable container from which graphs, reports, alerts, dashboards, and visualizations can be generated. Its goal is to provide machine-generated data that can be used to recognize data...

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Splunk should be more popular than Intercom. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Splunk mentions (18)

  • Can I install apps on Free 60 day Enterprise?
    I'm using the free 60day Enterprise license and tried to install different apps from the "Browse more apps" menu in Splunk Enterprise, but it doesn't accept my credentials when I try to log in. I tried my username and password from splunk.com(which I'm sure it works, because I tried it straight away on the official website). Also I tried using my username and password with which I'm accessing Splunk Enterprise,... Source: 5 months ago
  • Can someone explain this before I go a little crazy? xD
    I'm noticing a questionable trend in Splunk question/answer structure for these free courses on splunk.com So I go to an exam dump to try and compare to something I have studied thus far. (Prepping for entry level 1002). Source: 6 months ago
  • Where exactly can I start to learn?
    With your splunk.com username, you can login to Splunk trainings portals as well https://www.splunk.com/en_us/training.html .. There are lots of free trainings available. Enroll yourself, complete them, you will gain more confidence. Source: 10 months ago
  • VAST 3.0 released. Open-Source Security Data Pipelines with Kusto-like syntax
    VAST is an open-source SecDataOps project for working with data from open-source security tools. Version 3.0 adds a pipeline syntax similar to splunk, Kusto, PRQL, and Zed. Source: about 1 year ago
  • Apps not downloading in Splunk Enterprise Trial on EC2 Instance
    I'm entering my correct credentials for splunk.com nothing happends, even tried downloading the tgz file from splunkbase and then going the install app from file route. Nothing happens. No failure message, no app downloading. Please help! Source: about 1 year ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Splunk and Intercom, you can also consider the following products

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Grafana - Data visualization & Monitoring with support for Graphite, InfluxDB, Prometheus, Elasticsearch and many more databases

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Prometheus - An open-source systems monitoring and alerting toolkit.

Drift - A messaging app that helps you grow your business.