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Smartlook VS Requestly

Compare Smartlook VS Requestly and see what are their differences

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Contents:
  1. ยป Base Details
  2. ยป Videos
  3. ยป Reviews
  4. ยป Alternatives

Smartlook logo Smartlook

Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Requestly logo Requestly

A Powerfulย API Mockingย andย Testingย Tool
  • Smartlook Landing page
    Landing page //
    2023-08-22

Smartlook is a qualitative analytics solution for web and mobile helping over 250,000 businesses of all sizes and industries answer the โ€œwhysโ€ behind usersโ€™ actions โ€” why do users churn, or why arenโ€™t they using a feature, or why are they skipping onboarding? Now you can eliminate the guesswork.

With a unique feature set, Smartlook gives you a way to finally understand user behavior at the micro level. Always-on visitor recordings show you what every last visitor does on your website or app, and heatmaps give you mass data about where most people click and scroll. Automatic event tracking lets you know how (and how often) your visitors do specific things, while conversion funnels take those events and show you how much success you're having with conversions.

Started in 2016, Smartlook has grown into a complete solution for qualitative analytics, making guesswork a thing of the past. Stop wondering why, and start getting answers today.

  • Requestly Requestly
    Requestly //
    2025-02-12
  • Requestly Rest Client
    Rest Client //
    2025-02-12
  • Requestly HTTP Interceptor
    HTTP Interceptor //
    2025-02-12
  • Requestly API Mocking
    API Mocking //
    2025-02-12
  • Requestly Requestly
    Requestly //
    2025-02-12

Requestly is a modern and powerful companion for API Development and Testing. It is an open-source tool purpose-built to speed up and simplify API development workflow for developers and QAs. It is a combination of API Client and HTTP Interceptor that helps create and share API Contracts, testing APIs, and easily mock and integrate them into web and mobile apps.

Smartlook

Website
smartlook.com
Pricing URL
Official Smartlook Pricing
$ Details
freemium
Platforms
-
Release Date
2016 January
Startup details
Country
Czech Republic
State
Jihomoravsky kraj
City
Brno
Founder(s)
Dusan Kmet
Employees
10 - 19
Edit details

Requestly

Website
requestly.com
Pricing URL
Official Requestly Pricing
$ Details
freemium
Platforms
Google Chrome Firefox Edge Safari Brave Opera Vivaldi Android Windows Linux Mac OSX MacOS
Release Date
2021 January
Startup details
Country
United States
State
California
City
San Francisco
Founder(s)
Sachin Jain, Sagar Soni, Sahil Gupta
Employees
20 - 49
Edit details

Smartlook features and specs

  • Comprehensive Analytics
    Smartlook provides detailed insights through session recordings, heatmaps, and event tracking, which helps businesses understand user behavior deeply.
  • User-Friendly Interface
    The platform is easy to navigate, making it accessible for users who may not be experienced with analytics tools.
  • Real-Time Data
    Smartlook offers real-time data monitoring, which allows businesses to promptly identify and address issues as they occur.
  • Cross-Platform Support
    The tool supports web, iOS, and Android platforms, enabling businesses to track user behavior across different devices seamlessly.
  • Advanced Filtering
    Users can apply advanced filters to their data, which helps in segmenting users and understanding specific behaviors more accurately.
  • Integrations
    Smartlook integrates with various third-party tools like Google Analytics, Slack, and others, providing a more versatile analytical environment.
  • Session Recordings
    Smartlook provides detailed session recordings for mobile apps, allowing teams to watch real user interactions, see exactly how users navigate through the app, and identify usability issues or friction points in the user experience.
  • Heatmaps for Mobile
    The platform offers touch heatmaps specifically designed for mobile apps, helping teams visualize where users tap, scroll, and interact most frequently, enabling data-driven UI/UX design decisions.
  • Event-Based Analytics
    Smartlook allows you to track custom events and user actions without requiring extensive coding, making it easier to monitor funnels, conversions, and key user behaviors within the mobile app.
  • Crash and Anomaly Detection
    The tool helps identify crashes and anomalies by linking session recordings to error events, enabling developers to see exactly what the user was doing before a crash occurred, which significantly speeds up debugging and issue resolution.

Possible disadvantages of Smartlook

  • Data Privacy Concerns
    Recording user sessions could potentially raise privacy issues if not managed correctly, requiring strict adherence to data protection regulations.
  • Learning Curve
    Even with a user-friendly interface, new users might still encounter a learning curve when trying to utilize all features effectively.
  • Cost
    While offering a free tier, the costs can add up for premium features or advanced usage, which might be a constraint for smaller businesses.
  • Performance Impact
    The presence of session recording scripts can sometimes slow down website performance, affecting the user experience negatively.
  • Limited Free Plan
    The free plan comes with limitations in terms of data retention and the number of sessions that can be recorded, which might not be sufficient for larger businesses or detailed analysis.
  • Privacy and Compliance Concerns
    Capturing session recordings on mobile apps raises significant privacy concerns. Teams must carefully configure data masking and ensure compliance with GDPR, CCPA, and app store privacy policies, which adds complexity to implementation.
  • Data Sampling at Scale
    For apps with high traffic volumes, Smartlook may sample data rather than capturing every session, which means some user interactions could be missed and analytics may not represent the full picture of user behavior.
  • Learning Curve for Advanced Features
    While basic session playback is straightforward, setting up advanced features like custom event tracking, funnel analysis, and proper data filtering requires technical knowledge and time investment, which can slow down initial adoption.

Requestly features and specs

  • Redirect URL
  • Block Network Requests
  • Modify Request & Response Header
  • Modify Response
  • Supercharge Selenium
  • Session Replay
  • Modify Query Params
  • Team Workspace
  • API Client
  • API Mocks
  • GraphQL Support
  • Zero Setup
  • Auto Capture Sessions
  • Network Logs
  • Console Logs

Analysis of Smartlook

Overall verdict

  • Smartlook is generally well-regarded for its comprehensive analytics capabilities, ease of integration, and intuitive user interface. It offers valuable data and insights that can help businesses enhance their digital platforms. While some users have noted occasional issues with data accuracy or performance, the overall feedback is positive, making it a suitable tool for many organizations.

Why this product is good

  • Smartlook is a digital analytics tool designed for websites and mobile apps to help businesses understand user behavior through features like session recordings, heatmaps, event tracking, and conversion funnels. These functionalities provide insights into user interactions and can help identify areas for optimization, improve user experience, and increase conversion rates.

Recommended for

  • E-commerce businesses looking to understand customer behavior
  • Product managers aiming to optimize user experience
  • Marketers who need to analyze conversion rates and funnels
  • UX/UI designers focused on improving website or app interfaces
  • Businesses seeking to identify and troubleshoot technical issues quickly

Analysis of Requestly

Overall verdict

  • Requestly is generally regarded as a good tool due to its comprehensive functionalities and ease of use. Its ability to seamlessly manage network requests makes it suitable for both beginners and experienced developers.

Why this product is good

  • Requestly is widely considered a valuable tool because it offers robust and flexible features for intercepting and modifying network requests. Developers and QA testers appreciate it for its ability to simulate and debug API calls efficiently. It is particularly useful for testing changes without altering the codebase and for working with web applications in development and production environments.

Recommended for

  • Developers looking to debug and test API endpoints.
  • Quality Assurance (QA) teams that require reliable testing tools for web applications.
  • Technical professionals who manage network traffic and need to modify or redirect requests effortlessly.
  • Anyone involved in web development who needs to simulate network conditions or test application behavior under different scenarios.

Smartlook videos

+ Add

Smartlook - Get an insider look

More videos:

  • Review - Join the TurboTax SmartLook Team
  • Review - With TurboTax SmartLook, You're Never Alone

Requestly videos

+ Add

Session Replays by Requestly

More videos:

  • Demo - Get Started with Requestly
  • Tutorial - Modify API Response using Requestly Chrome Extension
  • Tutorial - How to load local JS file in production sites for faster debugging (Map Local Tool)
  • Tutorial - Report Quality Bugs with Video, Network logs, Console logs & Environment details

Category Popularity

0-100% (relative to Smartlook and Requestly)

Smartlook

Requestly

Web Analytics
100 100%
Web Analytics
0% 0
Developer Tools
0 0%
Developer Tools
100% 100
Analytics
100 100%
Analytics
0% 0
Testing
0 0%
Testing
100% 100

Questions & Answers

As answered by people managing Smartlook and Requestly.

Who are some of the biggest customers of your product?

Requestly's answer:

  • Verizon
  • AT&T
  • Adobe
  • Salesforce
  • Telegraph
  • Intuit
  • Verizon

How would you describe the primary audience of your product?

Requestly's answer:

Front-end developers, QAs, PMs, Digital Marketers

What makes your product unique?

Requestly's answer:

Requestly is an open-source API development and testing tool that combines the capabilities of an API Client and HTTP Interceptor, making it a better alternative to Postman + Charles Proxy. It simplifies API mocking, request modification, and debugging with an intuitive no-code interface, enabling developers and QAs to test APIs efficiently.

User comments

Share your experience with using Smartlook and Requestly. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Smartlook and Requestly

Smartlook Reviews

10 Best Mixpanel Alternatives for Product Analytics in 2024
Smartlook is an advanced analytics tool that provides real-time insights into user behaviors and experiences. Understand how users engage with your products, and identify areas for improvement in your customer experience.
Source: clickup.com
11 Hotjar alternatives and competitors in 2024
Another key consideration is that Smartlook provides most of its features on the Pro plan, whereas Hotjar limits features by plan. For example, trend analysis is only available in the Scale planโ€”which starts at $171 per month. When using Smartlook, this functionality is available in all plans.
Source: maze.co
12 Hotjar alternatives for website and mobile app analytics
is the product manager at Smartlook. Martin is enthusiastic about delivering the best possible customer experience. Prior to joining Smartlook as a product manager, he used to work as a consultant for Oracle NetSuite. Martin has a deep professional interest in biometric signing and work digitalization. He is also an NFL enthusiast and likes to enjoy good food (ideally while...
Source: www.smartlook.com
10 Best Hotjar Alternatives & Competitors in 2023
The second Hotjar alternative on our list is Smartlook. As a marketing analytics tool, Smartlook seems to provide its users with session recordings of visitors and allows them to create heatmaps and add events to funnels.
Source: www.socialpros.co
Top 10 CRO Tools to Boost Conversions for Free in 2023
Smartlook is one of the conversion optimization tools that claim to increase traffic rate, and, eventually, your web conversions. It offers key features like event tracking, session replays, heatmaps, and funnels.
Source: aigrow.me

Requestly Reviews

Comparing Charles Proxy, Fiddler, Wireshark, and Requestly
On the pricing front, Requestly strikes a balance between affordability and functionality. It is an open-source tool, offering freemium to individual developers and affordable pricing plans for team collaboration. We have also clearly differentiated how Requestly differs from Wireshark and other web debugging tools like Proxyman, Modheader, and HTTP ToolKit separately.
Source: dev.to

Social recommendations and mentions

Based on our record, Requestly seems to be a lot more popular than Smartlook. While we know about 35 links to Requestly, we've tracked only 2 mentions of Smartlook. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Smartlook mentions (2)

Requestly mentions (35)

  • Why You Need a Local-First API Client (With Hands-On Example)
    If you want to try a local-first workflow, you can start using Requestly here: https://requestly.com. - Source: dev.to / 8 months ago
  • How to use Cursor to Generate API Testcases in Requestly
    Thatโ€™s where automation changes the game. By pairing Cursor, an AI-powered coding assistant, with Requestly's local-first API testing and mocking platform, you can offload the grunt work of writing tests to AI while keeping execution secure and reproducible on your own system. In this article, weโ€™ll walk through how to set up Cursor with Requestly, generate test cases automatically, and run them end-to-end so that... - Source: dev.to / 8 months ago
  • These 20 Awesome API Clients Will Change How You Work with APIs
    Requestly is a versatile browser extension and web client used to intercept, mock, and debug APIs in real-timeโ€”perfect for frontend developers. - Source: dev.to / about 1 year ago
  • Best Tools for GraphQL Development in 2025
    Requestly is a powerful tool for modifying GraphQL responses, intercepting requests, and debugging API interactions. It allows developers to tweak request bodies, capture GraphQL traffic, and share sessions for easier debugging and collaboration. - Source: dev.to / over 1 year ago
  • How Not to Use AI in Software Development
    Learn more at https://requestly.com/. - Source: dev.to / over 1 year ago
View more

What are some alternatives?

When comparing Smartlook and Requestly, you can also consider the following products

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Postman - The Collaboration Platform for API Development

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

Proxyman.io - Proxyman is a high-performance macOS app, which enables developers to view HTTP/HTTPS requests from apps and domains.

FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.

Hoppscotch - Open source API development ecosystem

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