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Smartlook VS 9bot

Compare Smartlook VS 9bot and see what are their differences

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Contents:
  1. ยป Base Details
  2. ยป Videos
  3. ยป Reviews
  4. ยป Alternatives

Smartlook logo Smartlook

Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

9bot logo 9bot

Keep your WhatsApp group and community active, informed, and engaged 24/7.
  • Smartlook Landing page
    Landing page //
    2023-08-22

Smartlook is a qualitative analytics solution for web and mobile helping over 250,000 businesses of all sizes and industries answer the โ€œwhysโ€ behind usersโ€™ actions โ€” why do users churn, or why arenโ€™t they using a feature, or why are they skipping onboarding? Now you can eliminate the guesswork.

With a unique feature set, Smartlook gives you a way to finally understand user behavior at the micro level. Always-on visitor recordings show you what every last visitor does on your website or app, and heatmaps give you mass data about where most people click and scroll. Automatic event tracking lets you know how (and how often) your visitors do specific things, while conversion funnels take those events and show you how much success you're having with conversions.

Started in 2016, Smartlook has grown into a complete solution for qualitative analytics, making guesswork a thing of the past. Stop wondering why, and start getting answers today.

  • 9bot Reports Dashboard
    Reports Dashboard //
    2026-03-07

9bot is a software tool designed to assist with the management of WhatsApp groups and communities. The system provides automation features that reduce repetitive administrative tasks commonly associated with large messaging groups.

Functions include automated moderation, scheduled messages, command-based responses, and delivery of RSS or news feeds directly inside WhatsApp groups. These features allow administrators to distribute updates, announcements, and external content without manual posting.

Moderation capabilities can help filter spam messages, manage links, and enforce basic group rules. The platform also provides a web dashboard where settings, commands, and automations can be configured and monitored.

The tool is intended for community managers, content creators, and organizations that rely on WhatsApp groups to coordinate discussions, share information, or distribute content to members.

Smartlook

Website
smartlook.com
Pricing URL
Official Smartlook Pricing
$ Details
freemium
Release Date
2016 January
Startup details
Country
Czech Republic
State
Jihomoravsky kraj
City
Brno
Founder(s)
Dusan Kmet
Employees
10 - 19
Edit details

9bot

Website
9bot.com.br
Pricing URL
Official 9bot Pricing
$ Details
paid Free Trial $30.0 / Monthly
Release Date
2026 January
Startup details
Country
Brazil
State
Sao Paulo
City
Sao paulo
Founder(s)
Ivan Schroll
Employees
1 - 9
Edit details

Smartlook features and specs

  • Comprehensive Analytics
    Smartlook provides detailed insights through session recordings, heatmaps, and event tracking, which helps businesses understand user behavior deeply.
  • User-Friendly Interface
    The platform is easy to navigate, making it accessible for users who may not be experienced with analytics tools.
  • Real-Time Data
    Smartlook offers real-time data monitoring, which allows businesses to promptly identify and address issues as they occur.
  • Cross-Platform Support
    The tool supports web, iOS, and Android platforms, enabling businesses to track user behavior across different devices seamlessly.
  • Advanced Filtering
    Users can apply advanced filters to their data, which helps in segmenting users and understanding specific behaviors more accurately.
  • Integrations
    Smartlook integrates with various third-party tools like Google Analytics, Slack, and others, providing a more versatile analytical environment.
  • Session Recordings
    Smartlook provides detailed session recordings for mobile apps, allowing teams to watch real user interactions, see exactly how users navigate through the app, and identify usability issues or friction points in the user experience.
  • Heatmaps for Mobile
    The platform offers touch heatmaps specifically designed for mobile apps, helping teams visualize where users tap, scroll, and interact most frequently, enabling data-driven UI/UX design decisions.
  • Event-Based Analytics
    Smartlook allows you to track custom events and user actions without requiring extensive coding, making it easier to monitor funnels, conversions, and key user behaviors within the mobile app.
  • Crash and Anomaly Detection
    The tool helps identify crashes and anomalies by linking session recordings to error events, enabling developers to see exactly what the user was doing before a crash occurred, which significantly speeds up debugging and issue resolution.

Possible disadvantages of Smartlook

  • Data Privacy Concerns
    Recording user sessions could potentially raise privacy issues if not managed correctly, requiring strict adherence to data protection regulations.
  • Learning Curve
    Even with a user-friendly interface, new users might still encounter a learning curve when trying to utilize all features effectively.
  • Cost
    While offering a free tier, the costs can add up for premium features or advanced usage, which might be a constraint for smaller businesses.
  • Performance Impact
    The presence of session recording scripts can sometimes slow down website performance, affecting the user experience negatively.
  • Limited Free Plan
    The free plan comes with limitations in terms of data retention and the number of sessions that can be recorded, which might not be sufficient for larger businesses or detailed analysis.
  • Privacy and Compliance Concerns
    Capturing session recordings on mobile apps raises significant privacy concerns. Teams must carefully configure data masking and ensure compliance with GDPR, CCPA, and app store privacy policies, which adds complexity to implementation.
  • Data Sampling at Scale
    For apps with high traffic volumes, Smartlook may sample data rather than capturing every session, which means some user interactions could be missed and analytics may not represent the full picture of user behavior.
  • Learning Curve for Advanced Features
    While basic session playback is straightforward, setting up advanced features like custom event tracking, funnel analysis, and proper data filtering requires technical knowledge and time investment, which can slow down initial adoption.

9bot features and specs

  • Automation
    Automates moderation, commands, scheduled messages, and content delivery in WhatsApp groups.
  • Group Moderation
    Tools for filtering spam, moderating links, and managing message behavior in large WhatsApp communities.
  • RSS / Content Feeds
    Delivers RSS feeds and external content automatically into WhatsApp groups.
  • Community Management Dashboard
    Web dashboard used to configure automations, commands, and moderation settings.
  • Community Analytics
    Provides insights into group activity and engagement metrics.
  • Multi-Group Support
    Allows administrators to manage multiple WhatsApp groups from a single dashboard.

Analysis of Smartlook

Overall verdict

  • Smartlook is generally well-regarded for its comprehensive analytics capabilities, ease of integration, and intuitive user interface. It offers valuable data and insights that can help businesses enhance their digital platforms. While some users have noted occasional issues with data accuracy or performance, the overall feedback is positive, making it a suitable tool for many organizations.

Why this product is good

  • Smartlook is a digital analytics tool designed for websites and mobile apps to help businesses understand user behavior through features like session recordings, heatmaps, event tracking, and conversion funnels. These functionalities provide insights into user interactions and can help identify areas for optimization, improve user experience, and increase conversion rates.

Recommended for

  • E-commerce businesses looking to understand customer behavior
  • Product managers aiming to optimize user experience
  • Marketers who need to analyze conversion rates and funnels
  • UX/UI designers focused on improving website or app interfaces
  • Businesses seeking to identify and troubleshoot technical issues quickly

Analysis of 9bot

Overall verdict

  • 9bot (9bot.com.br) appears to be a Brazilian platform offering automation or bot-related services, but limited independent verification and public information make it difficult to fully vouch for its reliability and quality. Prospective users should conduct thorough due diligence before committing.

Why this product is good

  • May offer localized support and services tailored to the Brazilian market
  • Potentially competitive pricing compared to international alternatives
  • Could provide automation solutions relevant to local business needs
  • Portuguese language interface and support may benefit local users

Recommended for

  • Brazilian businesses seeking local automation solutions
  • Users who prefer Portuguese-language customer support
  • Small to medium businesses looking for cost-effective bot services
  • Those willing to research and test the platform before full commitment

Smartlook videos

+ Add

Smartlook - Get an insider look

More videos:

  • Review - Join the TurboTax SmartLook Team
  • Review - With TurboTax SmartLook, You're Never Alone

9bot videos

+ Add

9bot Dashboard demo

Category Popularity

0-100% (relative to Smartlook and 9bot)

Smartlook

9bot

Web Analytics
100 100%
Web Analytics
0% 0
Communication
0 0%
Communication
100% 100
Analytics
100 100%
Analytics
0% 0
AI
0 0%
AI
100% 100

Questions & Answers

As answered by people managing Smartlook and 9bot.

What makes your product unique?

9bot's answer:

Automate your WhatsApp group focuses specifically on the operational challenges of managing large messaging communities. Instead of acting as a conversational chatbot, the system provides automation for moderation, commands, scheduled messages, and structured content delivery inside WhatsApp groups. This approach treats messaging communities as dynamic environments that require organization, moderation, and information flow rather than simple automated replies.

Why should a person choose your product over its competitors?

9bot's answer:

Many automation tools focus on marketing conversations or customer support flows. Automate your WhatsApp group is designed for community environments where hundreds or thousands of members interact simultaneously. The platform prioritizes moderation, content distribution, and administrative automation, allowing group administrators to manage discussions and information flow without constant manual intervention.

How would you describe the primary audience of your product?

9bot's answer:

The platform is primarily intended for community managers, group administrators, content creators, and organizations that rely on WhatsApp groups to share information, coordinate discussions, or distribute updates to large audiences.

What's the story behind your product?

9bot's answer:

Large messaging communities often become difficult to manage as they grow. Important information can quickly disappear in fast-moving conversations, while spam and repetitive questions increase the workload for administrators. Automate your WhatsApp group was developed to address these operational challenges by introducing structured automation tools that help maintain organization, reduce manual work, and improve the flow of information inside messaging communities.

Which are the primary technologies used for building your product?

9bot's answer:

Node.js PostgreSQL WhatsApp libraries Cloud infrastructure services Web dashboard technologies for configuration and management

Who are some of the biggest customers of your product?

9bot's answer:

  • Online communities
  • Content creators managing large WhatsApp groups
  • News and media distribution groups
  • Educational communities
  • Community managers operating large messaging groups

User comments

Share your experience with using Smartlook and 9bot. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Smartlook and 9bot

Smartlook Reviews

10 Best Mixpanel Alternatives for Product Analytics in 2024
Smartlook is an advanced analytics tool that provides real-time insights into user behaviors and experiences. Understand how users engage with your products, and identify areas for improvement in your customer experience.
Source: clickup.com
11 Hotjar alternatives and competitors in 2024
Another key consideration is that Smartlook provides most of its features on the Pro plan, whereas Hotjar limits features by plan. For example, trend analysis is only available in the Scale planโ€”which starts at $171 per month. When using Smartlook, this functionality is available in all plans.
Source: maze.co
12 Hotjar alternatives for website and mobile app analytics
is the product manager at Smartlook. Martin is enthusiastic about delivering the best possible customer experience. Prior to joining Smartlook as a product manager, he used to work as a consultant for Oracle NetSuite. Martin has a deep professional interest in biometric signing and work digitalization. He is also an NFL enthusiast and likes to enjoy good food (ideally while...
Source: www.smartlook.com
10 Best Hotjar Alternatives & Competitors in 2023
The second Hotjar alternative on our list is Smartlook. As a marketing analytics tool, Smartlook seems to provide its users with session recordings of visitors and allows them to create heatmaps and add events to funnels.
Source: www.socialpros.co
Top 10 CRO Tools to Boost Conversions for Free in 2023
Smartlook is one of the conversion optimization tools that claim to increase traffic rate, and, eventually, your web conversions. It offers key features like event tracking, session replays, heatmaps, and funnels.
Source: aigrow.me

9bot Reviews

We have no reviews of 9bot yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Smartlook seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Smartlook mentions (2)

9bot mentions (0)

We have not tracked any mentions of 9bot yet. Tracking of 9bot recommendations started around Mar 2026.

What are some alternatives?

When comparing Smartlook and 9bot, you can also consider the following products

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

WAPlus.io - Schedule Messages, Automatic Reply, CRM Integration, AI ChatBot. WAPlus is an all-in-one WhatsApp CRM supercharge your WhatsApp productivity.

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

Whatsapp Group List - Meet like-minded people: easily find & join WhatsApp groups

FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.

Whatsapp Web CRM - Organize your WhatsApp chats with Labels, Tags, and Notes.

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