SideWorks.app VS Keeping

SideWorks.app's answer

SideWorks.app is designed for small-business owners, freelancers, consultants, customer support professionals, sales professionals, entrepreneurs, and anyone who handles repetitive communication in Gmail. It is especially useful for recurring support answers, client inquiries, follow-ups, FAQs, and meeting confirmations.

Keeping's answer:

Small and medium sized businesses

SideWorks.app's answer

Email Templates for Gmail™ uses JavaScript, HTML, and CSS in a Chrome Manifest V3 extension, plus Google Apps Script and CardService for the Gmail Add-on. Its shared synchronization backend runs on Node.js in Google Cloud Run, with Cloud Firestore for data storage and Firebase Authentication with Google Sign-In for Chrome users.

Keeping's answer:

Built in GCP (Google Cloud), with React, Elixir, and Phoenix.

SideWorks.app's answer

I built Email Templates for Gmail™ after repeatedly answering the same support questions for apps I publish on Google and Apple platforms. Gmail's built-in templates became difficult to maintain as the library grew: editing was awkward and fast search was missing. Other tools were either local-only, geared toward decorative or marketing emails, or did not offer a practical path to mobile Gmail. SideWorks focuses on speed and utility: straightforward editing, fast search, synchronization across devices, and very little visual clutter. I use it myself for this workflow.

Keeping's answer:

Keeping was built to help teams manage customer support without leaving Gmail. It brings the structure of a help desk to shared inboxes, making it easier to assign, track, and respond to customer emails as a team.

SideWorks.app's answer

SideWorks.app keeps the workflow deliberately focused on reusable plain-text replies inside Gmail. Users can search templates by title, arrange the library in their preferred order, and insert a response at the current cursor position. After sign-in, the library synchronizes across computers, remains usable through temporary connection problems, and can be backed up or transferred with import and export. Every email stays under the user's control: SideWorks does not send messages automatically.

SideWorks.app's answer

Choose SideWorks.app if you want a focused Gmail template manager rather than a bulk-email or automatic-sending tool. It keeps recurring replies organized and searchable, inserts them directly where you are writing, synchronizes the library across computers after sign-in, and includes import and export for backup or transfer. You can personalize every inserted template and send the message yourself.