Software Alternatives, Accelerators & Startups

Shutter Encoder VS Zendesk

Compare Shutter Encoder VS Zendesk and see what are their differences

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Shutter Encoder logo Shutter Encoder

Open source software without any restriction - converter all formats video|audio|image professionnals codecs and standards - swiss knife tool Windows, OSX and Linux

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Shutter Encoder Landing page
    Landing page //
    2022-05-23

Shutter Encoder is one of the best video converter software, it handles images and audio too!

It has been designed by video editors in order to be as accessible and efficient as possible.

Shutter Encoder makes use of FFmpeg to handle its encoding, allowing support for almost every codec you’ve ever heard of, and many more you haven’t.

Don’t just take our word for it though, Avid themselves recommend Shutter Encoder as part of your Media Composer and ProTools ingesting workflow!

  • Zendesk Landing page
    Landing page //
    2024-05-06

Shutter Encoder

Pricing URL
-
$ Details
free
Platforms
Windows Mac OSX Linux
Release Date
2013 April

Shutter Encoder features and specs

  • User-Friendly Interface
    Shutter Encoder offers a clean, intuitive interface that makes it easy for users of all experience levels to convert, encode, and edit video files.
  • Wide Format Support
    The software supports an extensive range of video, audio, and image formats, making it versatile for various media conversion tasks.
  • Free and Open Source
    Shutter Encoder is completely free to use and open-source, making it accessible for anyone who needs robust media encoding solutions without cost.
  • Advanced Features
    Despite being free, it offers advanced functionalities like batch processing, video trimming, and filter application, which are often found in paid software.
  • Frequent Updates
    The software is regularly updated with new features and improvements, ensuring it remains current and functional with the latest codecs and technologies.

Possible disadvantages of Shutter Encoder

  • Learning Curve
    Although user-friendly, the vast number of features and options can be overwhelming to beginners, requiring time to learn and understand everything.
  • Platform Limitations
    Shutter Encoder is primarily designed for Windows and macOS. Linux support is available but not as polished, which can limit its use for some users.
  • Performance Issues
    Some users have reported performance issues, especially on older or less powerful systems, such as slow processing times or occasional crashes.
  • Limited Documentation
    The software lacks comprehensive documentation or tutorials, which can make troubleshooting or fully utilizing advanced features challenging.
  • Dependency on External Tools
    Shutter Encoder relies on external tools like FFmpeg for many of its functions, which can add complexity to installation and maintenance for users unfamiliar with these tools.

Zendesk features and specs

  • User-Friendly Interface
    Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
  • Multi-Channel Support
    Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
  • Customizability
    The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
  • Robust Reporting and Analytics
    Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
  • Scalability
    The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

Shutter Encoder videos

The Best Video Converter for Windows and Mac

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Shutter Encoder and Zendesk)
Video
100 100%
0% 0
Customer Support
0 0%
100% 100
Video Converter
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Shutter Encoder and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Shutter Encoder and Zendesk

Shutter Encoder Reviews

18 Best Video Converter Software in 2022 (Free and Paid)
Shutter Encoder packs all necessary conversion options that can satisfy a seasoned user's demand. Thanks to the well-categorized codec list and the simplified interface, it doesn't require newbies much effort to utilize the full potential of Shutter Encoder to convert videos for editing, broadcasting, or other purposes.
8 Best FFmpeg Alternatives & Competitors in 2022 (Free & Paid)
Shutter encoder is a free encoding software for converting images, videos, and audio files, allowing you to choose from a large number of functions.

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Shutter Encoder should be more popular than Zendesk. It has been mentiond 43 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Shutter Encoder mentions (43)

  • Exporting as an Image Sequence? (Da Vinci Resolve 18)
    If you're just trying to convert a video file to an image sequence you can do that in Shutter Encoder. Source: over 2 years ago
  • Batching trimming videos
    You can this with Shutter Encoder using 'Cut without re-encoding' function. Source: about 3 years ago
  • movavi video editor increase my movie 1,8 gb to 8,7 gb
    You may have better chance using Shutter Encoder. Source: about 3 years ago
  • AVID MC - Infinite Transcode of Single Clip
    I'd recommend against Handbrake. Handbrake is awesome if you need to make H.264 or H.265, but that compounds generation loss going from very lossy to very lossy. I'd strongly recommend using Shutter Encoder to make ProRes or DNxHR instead. It's based on ffmpeg, which is a big part of the underlying functionality of Handbrake too. They're both just more user-friendly interfaces for the same tool. Source: over 3 years ago
  • App to speed up video
    You can use Shutter Encoder with 'Conform' function and set the desired output FPS. Source: over 3 years ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
View more

What are some alternatives?

When comparing Shutter Encoder and Zendesk, you can also consider the following products

HandBrake - HandBrake allows users to easily convert video files into a wide variety of different formats.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

File Converter - Convert & compress everything in 2 clicks!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Format Factory - Format Factory is software that allows the user to convert media into various file formats. The software is a product of PC Free Time, a Chinese software development company. Read more about Format Factory.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!