ServerAuth
RapidSSH
Acces.sh
BoldDesk
Better Terminal Emulator Pro
MobileTerminal
PuTTY
Termux
Freshdesk
Zendesk
Intercom
LiveAgent
HelpScout
Zoho Desk
Salesforce Service Cloud
Front
ServerAuth can setup your sites and keep them automatically, with direct integration into your Github repository.
Set up new WordPress sites in seconds with our built in deployment service. Simply enter the domain, select WordPress and we'll set up the rest!
Our suite of web-based tools makes setting up and managing your infrastructure incredibly easy. Weather you're a web agency, freelancer, SAAS product or software development firm, ServerAuth makes managing your server, and your sites painless.
The built-in SSH Access Control platform provides teams with the option of enabling scheduled SSH access - ideal when working with contractors who only need access during work hours.
The Server Monitoring platform provides full visibility of key server metrics such as CPU, RAM and Disk Space usage, with a rolling 14-day graph based display of server stats.
Cron Job Management allows your team to manage recurring tasks on your server, such as enabling backup scripts, job queues and more.
Install MySQL on your servers at a click of a button, then manage your databases and users directly from your control panel.
If you're a customer of DigitalOcean, Hetzner, Linode (Akami) or Vultr, ServerAuth features direct integration into your account, allowing you to spin up and automatically configure new instances in seconds. Using another provider? No problem, ServerAuth also supports these!
With an ever evolving range of Server Management and Security features ServerAuth is an ideal full-stack Server Management and Website Deployment platform for web agencies, software development houses, web hosting providers and more.
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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be a lot more popular than ServerAuth. While we know about 12 links to Freshdesk, we've tracked only 1 mention of ServerAuth. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
This is where an SSH Access Manager like ServerAuth steps in. - Source: dev.to / about 3 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
RapidSSH - Get Console is the first ipad and iphone serial port application for cisco networking devices, providing serial connectivity without jailbreaking
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Acces.sh - Acces.sh is an access control manager for your servers. It allows you to quickly synchronize the SSH keys of your users through your servers with ease.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
BoldDesk - Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!