Software Alternatives, Accelerators & Startups

ServerAuth VS BoldDesk

Compare ServerAuth VS BoldDesk and see what are their differences

ServerAuth logo ServerAuth

Website Management, Server Management, SSH Access Control and so much more! ServerAuth helps software agencies and development teams manage server access and security and deploy their sites to servers automatically. Now with 1-Click WordPress Setup!

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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  • ServerAuth ServerAuth Website Management, Server Management and WordPress Deployment
    ServerAuth Website Management, Server Management and WordPress Deployment //
    2024-01-06
  • ServerAuth Website Deployment by ServerAuth
    Website Deployment by ServerAuth //
    2024-01-06
  • ServerAuth Website Management by ServerAuth
    Website Management by ServerAuth //
    2024-01-06
  • ServerAuth SSH Access Management from ServerAuth
    SSH Access Management from ServerAuth //
    2024-01-06
  • ServerAuth Server Monitoring from ServerAuth
    Server Monitoring from ServerAuth //
    2024-01-06
  • ServerAuth Server Management for Web Agencies
    Server Management for Web Agencies //
    2024-01-06

Automated Website Deployment

ServerAuth can setup your sites and keep them automatically, with direct integration into your Github repository.

1-Click WordPress Deployment

Set up new WordPress sites in seconds with our built in deployment service. Simply enter the domain, select WordPress and we'll set up the rest!

Web Agency & Freelancer Server Management

Our suite of web-based tools makes setting up and managing your infrastructure incredibly easy. Weather you're a web agency, freelancer, SAAS product or software development firm, ServerAuth makes managing your server, and your sites painless.

SSH Access Control

The built-in SSH Access Control platform provides teams with the option of enabling scheduled SSH access - ideal when working with contractors who only need access during work hours.

Server Monitoring Dashboard

The Server Monitoring platform provides full visibility of key server metrics such as CPU, RAM and Disk Space usage, with a rolling 14-day graph based display of server stats.

Cron Job Management

Cron Job Management allows your team to manage recurring tasks on your server, such as enabling backup scripts, job queues and more.

Automated MySQL Server Setup & Management

Install MySQL on your servers at a click of a button, then manage your databases and users directly from your control panel.

Integration with major cloud hosting providers

If you're a customer of DigitalOcean, Hetzner, Linode (Akami) or Vultr, ServerAuth features direct integration into your account, allowing you to spin up and automatically configure new instances in seconds. Using another provider? No problem, ServerAuth also supports these!

With an ever evolving range of Server Management and Security features ServerAuth is an ideal full-stack Server Management and Website Deployment platform for web agencies, software development houses, web hosting providers and more.

  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

ServerAuth features and specs

  • SSH Key Management: Yes
  • SSH Keys: Yes
  • Cron Job Management: Yes
  • Team Management: Yes
  • Scheduling: Yes
  • Server Management: Yes
  • Firewall Management: Yes
  • Log Viewer: Yes
  • Daemon Management: Yes
  • Database Management: Yes
  • Wordpress Deployment: Yes
  • Website Deployment: Yes
  • Laravel Deployment: Yes
  • Website Management: Yes
  • Automatic SSL Generation: Yes

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

ServerAuth videos

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BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to ServerAuth and BoldDesk)
SSH
100 100%
0% 0
Customer Support
0 0%
100% 100
Server Management
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing ServerAuth and BoldDesk.

What makes your product unique?

BoldDesk's answer:

  1. Better Usability - Our Modern UI can be easy to use for all users.

  2. Better Multibranding and Customization support - Customize the support portal tailored to your business’s needs.

  3. Unlimited Agent Pricing - Choose our flat-rate, unlimited agent package and don't worry about adding more agents. Stop paying thousands of dollars per year for other tools and start saving with BoldDesk.

Why should a person choose your product over its competitors?

BoldDesk's answer:

BoldDesk stands out among its competitors for several reasons:

  • Modern UI is easy to use
  • World-Class customization options
  • Scalability
  • SMB-friendly pricing

How would you describe your primary audience?

BoldDesk's answer:

BoldDesk is designed to meet the needs of businesses and organizations of all sizes across a wide range of industries. Its features and scalability make it suitable for both small enterprises and larger corporations looking for a versatile and adaptable help desk solution to streamline their customer support processes.

Whether small or large, an organization that's seeking a customizable and comprehensive help desk solution will find it in BoldDesk.

What's the story behind your product?

BoldDesk's answer:

With over two decades in business, Syncfusion, the creator of BoldDesk, has successfully supported hundreds of thousands of customers. The in-house ticket management software we developed, Direct-Trac, proved so effective that our customers requested a similar solution. This led us to create BoldDesk, a world-class, customizable, and scalable help desk. After putting the platform through its paces internally, we were impressed with the results and decided to make it available to our customers and the larger market.

Which are the primary technologies used for building your product?

BoldDesk's answer:

  • Angular
  • PostgreSQL

Who are some of the biggest customers of your product?

BoldDesk's answer:

  • Nera Telecommunications
  • LTIMindtree
  • greytHR
  • M2P Fintech
  • Group1 Automotive
  • YuppTY
  • Boiron

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ServerAuth and BoldDesk

ServerAuth Reviews

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BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.

Social recommendations and mentions

BoldDesk might be a bit more popular than ServerAuth. We know about 1 link to it since March 2021 and only 1 link to ServerAuth. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ServerAuth mentions (1)

  • Why you need an SSH Access Manager - Part 2
    This is where an SSH Access Manager like ServerAuth steps in. - Source: dev.to / about 3 years ago

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

What are some alternatives?

When comparing ServerAuth and BoldDesk, you can also consider the following products

RapidSSH - Get Console is the first ipad and iphone serial port application for cisco networking devices, providing serial connectivity without jailbreaking

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Acces.sh - Acces.sh is an access control manager for your servers. It allows you to quickly synchronize the SSH keys of your users through your servers with ease.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Better Terminal Emulator Pro - Harness the native Linux command-line potential of Android with this Terminal.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.