Software Alternatives, Accelerators & Startups

ServerAuth VS LiveAgent

Compare ServerAuth VS LiveAgent and see what are their differences

ServerAuth logo ServerAuth

Website Management, Server Management, SSH Access Control and so much more! ServerAuth helps software agencies and development teams manage server access and security and deploy their sites to servers automatically. Now with 1-Click WordPress Setup!

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • ServerAuth ServerAuth Website Management, Server Management and WordPress Deployment
    ServerAuth Website Management, Server Management and WordPress Deployment //
    2024-01-06
  • ServerAuth Website Deployment by ServerAuth
    Website Deployment by ServerAuth //
    2024-01-06
  • ServerAuth Website Management by ServerAuth
    Website Management by ServerAuth //
    2024-01-06
  • ServerAuth SSH Access Management from ServerAuth
    SSH Access Management from ServerAuth //
    2024-01-06
  • ServerAuth Server Monitoring from ServerAuth
    Server Monitoring from ServerAuth //
    2024-01-06
  • ServerAuth Server Management for Web Agencies
    Server Management for Web Agencies //
    2024-01-06

Automated Website Deployment

ServerAuth can setup your sites and keep them automatically, with direct integration into your Github repository.

1-Click WordPress Deployment

Set up new WordPress sites in seconds with our built in deployment service. Simply enter the domain, select WordPress and we'll set up the rest!

Web Agency & Freelancer Server Management

Our suite of web-based tools makes setting up and managing your infrastructure incredibly easy. Weather you're a web agency, freelancer, SAAS product or software development firm, ServerAuth makes managing your server, and your sites painless.

SSH Access Control

The built-in SSH Access Control platform provides teams with the option of enabling scheduled SSH access - ideal when working with contractors who only need access during work hours.

Server Monitoring Dashboard

The Server Monitoring platform provides full visibility of key server metrics such as CPU, RAM and Disk Space usage, with a rolling 14-day graph based display of server stats.

Cron Job Management

Cron Job Management allows your team to manage recurring tasks on your server, such as enabling backup scripts, job queues and more.

Automated MySQL Server Setup & Management

Install MySQL on your servers at a click of a button, then manage your databases and users directly from your control panel.

Integration with major cloud hosting providers

If you're a customer of DigitalOcean, Hetzner, Linode (Akami) or Vultr, ServerAuth features direct integration into your account, allowing you to spin up and automatically configure new instances in seconds. Using another provider? No problem, ServerAuth also supports these!

With an ever evolving range of Server Management and Security features ServerAuth is an ideal full-stack Server Management and Website Deployment platform for web agencies, software development houses, web hosting providers and more.

  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

ServerAuth features and specs

  • SSH Key Management: Yes
  • SSH Keys: Yes
  • Cron Job Management: Yes
  • Team Management: Yes
  • Scheduling: Yes
  • Server Management: Yes
  • Firewall Management: Yes
  • Log Viewer: Yes
  • Daemon Management: Yes
  • Database Management: Yes
  • Wordpress Deployment: Yes
  • Website Deployment: Yes
  • Laravel Deployment: Yes
  • Website Management: Yes
  • Automatic SSL Generation: Yes

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

ServerAuth videos

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LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to ServerAuth and LiveAgent)
DevOps Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
SSH
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing ServerAuth and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ServerAuth and LiveAgent

ServerAuth Reviews

We have no reviews of ServerAuth yet.
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LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Best Call Center Software: The Complete List (2020 Update)
LiveAgent is a call center software built into your help desk. It connects with your VoIP provider, lets you receive calls from your website, allows for unlimited internal calls, and helps you connect with customers via outbound call or a follow-up call.
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
LiveAgent is a simple but powerful helpdesk focusing on live chat, email support, and social media integration. But don’t be fooled by its positioning as a powerful chat tool; it features a comprehensive set of helpdesk tools, including ticket management, reporting, and gamification. LiveChat features are scalable to meet the needs of businesses of any size. The app can...

Social recommendations and mentions

Based on our record, ServerAuth seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ServerAuth mentions (1)

  • Why you need an SSH Access Manager - Part 2
    This is where an SSH Access Manager like ServerAuth steps in. - Source: dev.to / almost 3 years ago

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing ServerAuth and LiveAgent, you can also consider the following products

RapidSSH - Get Console is the first ipad and iphone serial port application for cisco networking devices, providing serial connectivity without jailbreaking

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Acces.sh - Acces.sh is an access control manager for your servers. It allows you to quickly synchronize the SSH keys of your users through your servers with ease.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

BoldDesk - Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.