Software Alternatives & Reviews

Scalefusion VS Zendesk

Compare Scalefusion VS Zendesk and see what are their differences

Scalefusion logo Scalefusion

Scalefusion is a Powerful Android, iOS, macOS & Windows 10 Device Management Solution for corporate-owned & employee-owned (BYOD) mobile, tablets, desktop & rugged devices.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • Scalefusion Landing page
    Landing page //
    2023-08-21

Scalefusion is a Mobile Device & Endpoint Management software helping businesses globally to secure and manage their device fleet. Scalefusion simplifies the management of a diverse fleet of Android, iOS, macOS and Windows 10 devices. The platform extends support to various deployment scenarios such as dedicated-device, COPE (Corporate-owned, Personally Enabled), and BYOD (Bring Your Own Device).

The vendor states over 6000 businesses globally rely on Scalefusion to manage their company-owned and employee-owned (BYOD) devices. Organizations big and small from various sectors like Logistics, Healthcare, Retail, Education, Financial Services, and many more use Scalefusion.

Solution Offerings by Business Initiative: Mobile Device Management Enterprise Mobility Management Rugged Device Management Bring Your Own Device (BYOD) Unified Endpoint Management

Supported Operating Systems: Android Management iOS Management Windows 10 Management macOS Management

  • Zendesk Landing page
    Landing page //
    2022-03-08

Scalefusion videos

Scalefusion - Product Overview

More videos:

  • Review - Setting Up Kiosk Mode On An Android Tablet Device With The Scalefusion Application
  • Review - Scalefusion - Product Overview - Español

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Scalefusion and Zendesk)
Monitoring Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Office & Productivity
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Scalefusion and Zendesk

Scalefusion Reviews

  1. Efficiency with Scalefusion MDM's Remote Device Management

    One of the standout features of Scalefusion MDM is its versatility as a SaaS solution. Unlike standard device management software, it offers a comprehensive array of control and security measures for managed devices. This level of granularity empowers our IT administrators to effectively manage devices remotely, a crucial capability given the geographic dispersion of our teams across different time zones. With Scalefusion, we can seamlessly execute remote control and management tasks

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Zendesk might be a bit more popular than Scalefusion. We know about 7 links to it since March 2021 and only 7 links to Scalefusion. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Scalefusion mentions (7)

  • Simple MDM solution?
    According to Techradar, Scalefusion is one of the five Best MDM Solutions of the year. This ranking is due to the fact that Techradar found scalefusion to be a very efficient tool to enable enterprises to achieve secure enterprise mobility environment. It is possible to remotely lock the managed mobile device. Only if you have set a passcode for the mobile device will the user be prompted to enter the passcode... Source: over 1 year ago
  • Use Scalefusion to disable power off menu on your phone
    Alarmy's disable power off feature doesn't work on my phone anymore so now I use this website called scalefusion to disable the power off menu on my smartphone. So that I don't turn off my phone when the alarm rings. Source: over 1 year ago
  • How I manage my Technology Addiction.
    Scalefusion - Its an MDM (mobile device management) app I use to disable the power off function of my android so that I won't be able to turn off my phone when Alarmy rings. Source: over 1 year ago
  • How I manage my Technology addiction.
    Scalefusion - An MDM app I use to disable the power off function of my android. So that I don't turn off my phone when Alarmy rings. It also restricts installation of apps without manually enabling the app from scalefusion website. Source: over 1 year ago
  • How can I automate the deployement of android phones ?
    Based on you coming into this blind and with no relevant XP, I'd suggest something like Scalefusion: https://scalefusion.com/. Source: almost 2 years ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
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What are some alternatives?

When comparing Scalefusion and Zendesk, you can also consider the following products

Hexnode MDM - Mobile Device Management solution from Hexnode helps you monitor, manage and secure mobile devices across your organization.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ManageEngine Mobile Device Manager Plus - ManageEngine Mobile Device Manager Plus is an enterprise mobile device management solution that is designed to enhance employee productivity without compromising on corporate security.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Jamf Pro - Jamf Pro is comprehensive enterprise management software for the Apple platform, simplifying IT management for Mac, iPad, iPhone and Apple TV.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!