Software Alternatives, Accelerators & Startups
Register | Login

Quantum Metric VS Smartlook

Compare Quantum Metric VS Smartlook and see what are their differences

Electe
Discover Electe, our data analytics platform dedicated to SMEs. Don't let your data go unused, take your business into the future! featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Quantum Metric logo Quantum Metric

Web analytics and customer experience management

Smartlook logo Smartlook

Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.
  • Quantum Metric Landing page
    Landing page //
    2023-09-19
  • Smartlook Landing page
    Landing page //
    2023-08-22

Smartlook is a qualitative analytics solution for web and mobile helping over 250,000 businesses of all sizes and industries answer the “whys” behind users’ actions — why do users churn, or why aren’t they using a feature, or why are they skipping onboarding? Now you can eliminate the guesswork.

With a unique feature set, Smartlook gives you a way to finally understand user behavior at the micro level. Always-on visitor recordings show you what every last visitor does on your website or app, and heatmaps give you mass data about where most people click and scroll. Automatic event tracking lets you know how (and how often) your visitors do specific things, while conversion funnels take those events and show you how much success you're having with conversions.

Started in 2016, Smartlook has grown into a complete solution for qualitative analytics, making guesswork a thing of the past. Stop wondering why, and start getting answers today.

Quantum Metric

Website
quantummetric.com
Pricing URL
-
$ Details
-
Release Date
2015 January
Startup details
Country
United States
State
Colorado
City
Colorado Springs
Founder(s)
Mario Ciabarra
Employees
250 - 499
Edit details

Smartlook

Website
smartlook.com
Pricing URL
Official Smartlook Pricing
$ Details
freemium
Release Date
2016 January
Startup details
Country
Czech Republic
State
Jihomoravsky kraj
City
Brno
Founder(s)
Dusan Kmet
Employees
10 - 19
Edit details

Quantum Metric features and specs

  • Real-time Insights
    Quantum Metric provides real-time customer insights that help businesses quickly identify customer behavior, allowing for timely optimizations and interventions.
  • Comprehensive Data Collection
    The platform offers extensive data collection features that capture user interactions across multiple devices and channels, providing a complete view of the customer journey.
  • User-friendly Interface
    With its intuitive design, Quantum Metric makes it easier for teams to navigate through data and insights, facilitating efficient analysis and decision-making.
  • Scalability
    Quantum Metric is designed to handle large volumes of data, which makes it suitable for businesses of varying sizes, from small businesses to large enterprises.
  • Continuous Improvement
    The platform enables continuous monitoring and improvement of the digital experience, helping businesses to stay competitive and relevant in rapidly changing markets.

Possible disadvantages of Quantum Metric

  • Complexity for Beginners
    While powerful, the robust features and functionalities of Quantum Metric might be overwhelming for beginners who may require a steep learning curve.
  • Cost
    Quantum Metric can be expensive, potentially placing it out of reach for small businesses or startups with limited budgets.
  • Integration Challenges
    Some users might experience challenges when integrating Quantum Metric with their existing systems or third-party applications, necessitating additional technical support.
  • Data Privacy Concerns
    Given the extensive data collection capabilities, there may be concerns regarding data privacy and compliance with regulations such as GDPR.
  • Customization Limitations
    While the platform offers many features, there may be limitations in terms of customization or the ability to tailor certain functionalities to specific business needs.

Smartlook features and specs

  • Comprehensive Analytics
    Smartlook provides detailed insights through session recordings, heatmaps, and event tracking, which helps businesses understand user behavior deeply.
  • User-Friendly Interface
    The platform is easy to navigate, making it accessible for users who may not be experienced with analytics tools.
  • Real-Time Data
    Smartlook offers real-time data monitoring, which allows businesses to promptly identify and address issues as they occur.
  • Cross-Platform Support
    The tool supports web, iOS, and Android platforms, enabling businesses to track user behavior across different devices seamlessly.
  • Advanced Filtering
    Users can apply advanced filters to their data, which helps in segmenting users and understanding specific behaviors more accurately.
  • Integrations
    Smartlook integrates with various third-party tools like Google Analytics, Slack, and others, providing a more versatile analytical environment.

Possible disadvantages of Smartlook

  • Data Privacy Concerns
    Recording user sessions could potentially raise privacy issues if not managed correctly, requiring strict adherence to data protection regulations.
  • Learning Curve
    Even with a user-friendly interface, new users might still encounter a learning curve when trying to utilize all features effectively.
  • Cost
    While offering a free tier, the costs can add up for premium features or advanced usage, which might be a constraint for smaller businesses.
  • Performance Impact
    The presence of session recording scripts can sometimes slow down website performance, affecting the user experience negatively.
  • Limited Free Plan
    The free plan comes with limitations in terms of data retention and the number of sessions that can be recorded, which might not be sufficient for larger businesses or detailed analysis.

Analysis of Smartlook

Overall verdict

  • Smartlook is generally well-regarded for its comprehensive analytics capabilities, ease of integration, and intuitive user interface. It offers valuable data and insights that can help businesses enhance their digital platforms. While some users have noted occasional issues with data accuracy or performance, the overall feedback is positive, making it a suitable tool for many organizations.

Why this product is good

  • Smartlook is a digital analytics tool designed for websites and mobile apps to help businesses understand user behavior through features like session recordings, heatmaps, event tracking, and conversion funnels. These functionalities provide insights into user interactions and can help identify areas for optimization, improve user experience, and increase conversion rates.

Recommended for

  • E-commerce businesses looking to understand customer behavior
  • Product managers aiming to optimize user experience
  • Marketers who need to analyze conversion rates and funnels
  • UX/UI designers focused on improving website or app interfaces
  • Businesses seeking to identify and troubleshoot technical issues quickly

Quantum Metric videos

+ Add

Quantum Metric Demo - Define

More videos:

  • Review - Introducing Quantum Metric Teams
  • Review - Welcome to Quantum Metric University!

Smartlook videos

+ Add

Smartlook - Get an insider look

More videos:

  • Review - Join the TurboTax SmartLook Team
  • Review - With TurboTax SmartLook, You're Never Alone

Category Popularity

0-100% (relative to Quantum Metric and Smartlook)

Quantum Metric

Smartlook

Web Analytics
4 4%
Web Analytics
96% 96
Heatmaps
7 7%
Heatmaps
93% 93
Analytics
4 4%
Analytics
96% 96
User Monitoring
100 100%
User Monitoring
0% 0

User comments

Share your experience with using Quantum Metric and Smartlook. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Quantum Metric and Smartlook

Quantum Metric Reviews

The Top 10 Website Session Recording Tools for 2022
Quantum Metric provides measurable business effect and real-time digital information. Your digital applications' prospects are immediately quantified by the programme. You can quickly identify the intentions and frictions of your customers. Utilizing statistical analysis and artificial intelligence, the Quantum Metric session recording software shows opportunities...
Source: siterecording.com

Smartlook Reviews

10 Best Mixpanel Alternatives for Product Analytics in 2024
Smartlook is an advanced analytics tool that provides real-time insights into user behaviors and experiences. Understand how users engage with your products, and identify areas for improvement in your customer experience.
Source: clickup.com
11 Hotjar alternatives and competitors in 2024
Another key consideration is that Smartlook provides most of its features on the Pro plan, whereas Hotjar limits features by plan. For example, trend analysis is only available in the Scale plan—which starts at $171 per month. When using Smartlook, this functionality is available in all plans.
Source: maze.co
12 Hotjar alternatives for website and mobile app analytics
is the product manager at Smartlook. Martin is enthusiastic about delivering the best possible customer experience. Prior to joining Smartlook as a product manager, he used to work as a consultant for Oracle NetSuite. Martin has a deep professional interest in biometric signing and work digitalization. He is also an NFL enthusiast and likes to enjoy good food (ideally while...
Source: www.smartlook.com
10 Best Hotjar Alternatives & Competitors in 2023
The second Hotjar alternative on our list is Smartlook. As a marketing analytics tool, Smartlook seems to provide its users with session recordings of visitors and allows them to create heatmaps and add events to funnels.
Source: www.socialpros.co
Top 10 CRO Tools to Boost Conversions for Free in 2023
Smartlook is one of the conversion optimization tools that claim to increase traffic rate, and, eventually, your web conversions. It offers key features like event tracking, session replays, heatmaps, and funnels.
Source: aigrow.me

Social recommendations and mentions

Based on our record, Smartlook seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Quantum Metric mentions (0)

We have not tracked any mentions of Quantum Metric yet. Tracking of Quantum Metric recommendations started around Mar 2021.

Smartlook mentions (2)

What are some alternatives?

When comparing Quantum Metric and Smartlook, you can also consider the following products

Dynatrace - Cloud-based quality testing, performance monitoring and analytics for mobile apps and websites. Get started with Keynote today!

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.

Crazy Egg - Through Crazy Egg's heat map and scroll map reports you can get an understanding of how your visitors engage with your website so you can boost your conversion rates.

Mixpanel - Mixpanel is the most advanced analytics platform in the world for mobile & web.

Loading...