Software Alternatives, Accelerators & Startups

Pydio VS Intercom

Compare Pydio VS Intercom and see what are their differences

Pydio logo Pydio

Put your data in Orbit

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Pydio Landing page
    Landing page //
    2018-09-30
  • Intercom Landing page
    Landing page //
    2023-07-05

Intercom

$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Pydio videos

Pydio - Search, Browse and Manage your data

More videos:

  • Review - Pydio Cells Introduction
  • Review - Pydio 8 Introduction

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Pydio and Intercom)
Cloud Storage
100 100%
0% 0
Customer Support
0 0%
100% 100
File Sharing
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Pydio and Intercom

Pydio Reviews

We have no reviews of Pydio yet.
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Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Intercom should be more popular than Pydio. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Pydio mentions (4)

  • New to home server: probably nuking it
    Secure remote access can be facilitated through encrypted tunnels. VPNs, SSH, Cloudflare tunnel, SOCKS, etc. Can all be secure ways of remotely accessing network resources. What you use will vary, depending upon the type of access you require and/or prefer. For file management, there are multiple tools for this task - Nextcloud, Seafile, Pydio, Sandstorm, FileRun, and more available for the choosing. Source: over 1 year ago
  • Dropbox alternative backed by S3/Backblaze
    Pydio Cells (https://pydio.com/) is a great open-source selfhosted file sync and sharing alternative to Nextcloud. It supports, and strongly recommends the use of an S3 compatible storage backend. It actually works better with S3 storage than a normal file system storage. It's been completely rewritten in Go using microservices and APIs which makes it faster than Nextcloud (PHP) and Seafile (Python). I've tried it... Source: over 1 year ago
  • Need a cloud solution for mobile users not on VPN
    As a replacement for owncloud have you considered https://pydio.com/, https://nextcloud.com/ or https://www.seafile.com/en/home/? Source: over 1 year ago
  • How do I make a Samba server accessible to mobile devices through a web interface?
    To offer an alternative to nextcloud, check this out https://pydio.com/. Source: almost 2 years ago

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Pydio and Intercom, you can also consider the following products

Nextcloud - With Nextcloud enterprises host their own secure cloud solution for storage, collaboration & communication from any device, anywhere.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ownCloud - ownCloud is an open source project enabling businesses to host their own cloud storage while maintaining regulatory and compliance needs.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Google Drive - Access and sync your files anywhere

Drift - A messaging app that helps you grow your business.