Software Alternatives, Accelerators & Startups

Intercom VS Google Drive

Compare Intercom VS Google Drive and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Google Drive logo Google Drive

Access and sync your files anywhere
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Google Drive Landing page
    Landing page //
    2022-06-21

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Google Drive videos

Google Drive vs Dropbox!

More videos:

  • Review - Google Drive vs iCloud vs Dropbox vs OneDrive | Pricing
  • Review - What is Google Drive and How Does It Work - Updated for 2019

Category Popularity

0-100% (relative to Intercom and Google Drive)
Customer Support
100 100%
0% 0
Cloud Storage
0 0%
100% 100
CRM
100 100%
0% 0
File Sharing
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Google Drive

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Google Drive Reviews

  1. Excellent Cloud storage

    Well first of all its easy to carry as its in my mobile device plus laptop. File sharing is not only secure but also easy to use. giving me all kind of access to google doc, google presentation, data and etc. working on big projects with big teams is being made easy by google drive.

    🏁 Competitors: Dropbox
    👍 Pros:    Storing and collaboration is best feature for me
    👎 Cons:    Nothing, so far

Top 5 Solutions for Sending Files Securely in 2023 
Google Drive is a popular cloud storage and file-sharing platform that also offers secured file transfer. Users can share files with specific individuals or groups, and set permissions to control who has access to the files. Google Drive also includes advanced security features such as two-factor authentication and encryption to protect files from unauthorized access.
Source: blaze.cx
11 Top Confluence Alternatives & Competitors For Team Collaboration
A few reasons that make Google Drive worthy are its centralized administration and data loss prevention. The Vault for Drive (an information governance tool) helps you retain, hold, search, and export users’ Google Workspace data.
Source: clickup.com
The Best Free Backup Software and Why it is Difficult to Find One
While FBackup’s interface might not be the most visually appealing on the list, it packs a relatively capable backup utility that can work in manual mode and also has a helpful wizard to assist someone who is less knowledgeable in the topic. FBackup can create backups of files and folders to one of several locations – from local storage to network drives or Google Drive...
Source: www.bacula.org
Best alternatives to WeTransfer of 2022
Google lives in the cloud, so it's little wonder that it offers a cloud storage service. You can Google Drive to share files with friends, family and co-workers.
14 Best WeTransfer Alternatives to Share Large Files in 2022
You may have a Google/Gmail account, and in that case, Using Google Drive as a WeTransfer alternative is a viable option for you. It facilitates seamless and secure content sharing from your computer, tablet, or mobile device.
Source: geekflare.com

Social recommendations and mentions

Based on our record, Intercom should be more popular than Google Drive. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Google Drive mentions (2)

  • Google Drive is syncing stuff from my trash - anyone else noticing this? (Ventura 13, latest beta)
    I'm running the latest beta of Ventura and the Google Drive sync app installed from google.com/drive. Source: over 1 year ago
  • How to use Google Drive for backup files
    Is Google Drive good for backing up files? Safety of personal Data loss is important, choosing Google Drive as means to Store files and folder is key to preventing loss of Data. Backup files to Google Drive are very useful for to managed personal files and making files easier to share with family and friends. How to use Google Drive for backup. Source: about 2 years ago

What are some alternatives?

When comparing Intercom and Google Drive, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Dropbox - Online Sync and File Sharing

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Mega - Secure File Storage and collaboration

Drift - A messaging app that helps you grow your business.

Box - Box offers secure content management and collaboration for individuals, teams and businesses, enabling secure file sharing and access to your files online.