Software Alternatives, Accelerators & Startups

Intercom VS Proxmox VE

Compare Intercom VS Proxmox VE and see what are their differences

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Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Proxmox VE logo Proxmox VE

Proxmox is an open-source server virtualization management solution that offers the ability to manage virtual server technology with the Linux OpenVZ and KVM technology.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Proxmox VE Landing page
    Landing page //
    2023-09-16

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom features and specs

  • User-friendly Interface
    Intercom offers an intuitive and easy-to-use interface, making it accessible to users with varying levels of technical expertise.
  • Comprehensive Customer Communication Tools
    It provides a suite of tools for live chat, email marketing, in-app messaging, and customer support, all of which can be accessed in one place.
  • Customization and Integration
    Intercom allows for extensive customization and integrates with various third-party applications, enabling businesses to tailor the platform to meet their specific needs.
  • Automation Capabilities
    The platform supports automated workflows, which can save time and ensure consistent customer interactions.
  • Customer Data Management
    Intercom collects and analyzes customer data, providing valuable insights into customer behavior and preferences that can inform business strategies.

Possible disadvantages of Intercom

  • Cost
    Intercom can be expensive, particularly for small businesses or startups. The pricing model is based on the number of users and features, which can add up quickly.
  • Complexity for Advanced Features
    While basic features are user-friendly, some of the more advanced functionalities can be complex and may require a steeper learning curve.
  • Limited Reporting
    The reporting and analytics features, while useful, are sometimes considered less comprehensive compared to specialized analytics platforms.
  • Customer Support
    Some users have reported that Intercom's own customer support can be slow to respond, which can be frustrating when dealing with urgent issues.
  • Notification Overload
    The platform can generate a high volume of notifications, which can be overwhelming and may require careful management to avoid interrupting workflow.

Proxmox VE features and specs

  • Open-Source
    Proxmox VE is completely open-source, allowing users to inspect, modify, and distribute the software as needed. This fosters a large community and encourages collaboration and transparency.
  • Cost-Effective
    There are no licensing fees for Proxmox VE, making it a cost-effective solution for enterprises, small businesses, and home labs.
  • Comprehensive Feature Set
    Proxmox VE offers a wide range of features, including clustering, KVM and LXC virtualization, high availability, backups, and integrated disaster recovery.
  • Integrated Web-Based GUI
    It provides a powerful and user-friendly web interface for managing VMs, containers, storage, and network configurations, which reduces administration complexity.
  • Enterprise Support Options
    While the software itself is free, Proxmox VE offers paid support plans that provide professional assistance, updates, and enhancements.
  • Scalability
    Proxmox VE supports clustering, allowing users to scale their virtualized environments across multiple physical servers with ease.

Possible disadvantages of Proxmox VE

  • Learning Curve
    For users new to virtualization or Linux-based systems, there may be a significant learning curve to fully utilize Proxmox VE’s features.
  • Hardware Compatibility
    Though generally broad, some specific hardware might not be fully supported, requiring additional configuration or workarounds.
  • Community-Based Support
    Free support is generally community-based, which can sometimes lead to less timely or reliable assistance compared to paid, vendor-provided support.
  • Updating and Upgrading
    While updates and upgrades are regular, they might occasionally introduce compatibility issues or require manual intervention.
  • Feature Gaps with Proprietary Solutions
    Even though Proxmox VE is feature-rich, there might be specific advanced features available in proprietary solutions (like VMware vSphere) that Proxmox VE lacks.
  • Integration with Third-Party Tools
    Integrating Proxmox VE with certain third-party tools and systems can sometimes be challenging, necessitating custom solutions or additional configurations.

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Proxmox VE videos

Proxmox Virtual Environment 5.2 - Review and Installation

More videos:

  • Review - Homelab / Office Lab Open Source Virtualization XCP-NG & Proxmox Compared
  • Tutorial - Virtualize Everything! - Proxmox Install Tutorial
  • Review - Proxmox VE Full Course: Class 1 - Getting Started

Category Popularity

0-100% (relative to Intercom and Proxmox VE)
Customer Support
100 100%
0% 0
Cloud Computing
0 0%
100% 100
CRM
100 100%
0% 0
Virtualization
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Proxmox VE

Intercom Reviews

  1. Eleanor Bennett
    · Digital Marketing Specialist at Logit.io ·
    An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best Tidio Alternatives Compared
Intercom is a customer engagement platform that serves mostly large and enterprise businesses. The software is known for its versatility, offering live chat, messaging, and in-app support, combined with advanced automation, AI bots, and customer data tracking.
Source: www.tidio.com
10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com

Proxmox VE Reviews

Explore Top VestaCP Alternative: Find the Perfect Control Panel for Your Hosting Needs
Proxmox Virtual Environment is an extensive and user-centric Open Source virtualization platform designed specifically for managing Virtual Appliances and Virtual Machines with ease. This formidable solution seamlessly integrates the KVM hypervisor and LXC containers, along with software-defined storage and networking functionalities, within a unified structure. Proxmox VE...
Source: cyberpanel.net
10 Best VMware Alternatives and Similar Software
Proxmox runs on a modified Linux Kernel that is based on Debian Linux/GNU. You can run Linux and Windows under VMs using Proxmox, with each VM having its own virtualized hardware and components. Proxmox is best for personal servers, whereas VMware is best for businesses.
Best Server Virtualization Software for 2021
Proxmox is a lower-cost alternative to Red Hat in Linux-rich environments. It has carved out a niche in Germany and other parts of Europe, particularly among SMBs with IT staff experienced in open source software. Its combination of server virtualization, containers and software defined storage in one product makes it especially attractive to organizations wishing to...
12 Best FREE Virtual Machine (VM) Software in 2020
Proxmox VE is another platform for virtualization. It helps you to integrates KVM hypervisor and LXC containers and networking functionality on a single platform.
Source: www.guru99.com
Best Server Virtualization Software
Like Red Hat, Proxmox VE has earned a reputation as a reliable and effective virtualization tool for Linux workloads and environments. Proxmox is known for bringing server virtualization, containerization, and software-defined storage capabilities to a single, open-source product, making it a direct competitor to Virtuozzo.

Social recommendations and mentions

Proxmox VE might be a bit more popular than Intercom. We know about 9 links to it since March 2021 and only 7 links to Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (7)

  • Enhancing Customer Support with a Live Chat Widget on Your Website
    Intercom: Famous for its conversational marketing focus, Intercom’s live chat widget offers features like proactive messaging and lead qualification. It also supports deep personalization for enhanced customer engagement. - Source: dev.to / 6 months ago
  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 2 years ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 3 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 3 years ago
View more

Proxmox VE mentions (9)

  • Adventures in Homelabbing: From Cloud Obsession to Self-Hosted Shenanigans
    Now that I know I do enjoy homelabbing, I have moved forward with purchasing the last computer parts I need for a basic home server before these tariffs skyrocket the prices even further. For that machine, I will most likely set up Proxmox, and either set up CasaOS on the mini PC or set it up as a node in a Proxmox cluster to serve as a sandbox environment. - Source: dev.to / about 1 month ago
  • Setting up the home lab: Terraform
    When I worked for CBS, I discovered Terraform, which is tool that allows you do define infrastructure as code ("IaC"). I just recently purchased a home lab server (the details of how I have that set up will be discussed in a future article) and installed Proxmox on it. I'd like to improve my DevOps skills, so I thought I'd play with Terraform for my home lab. Eventually I'd like to get my entire home... - Source: dev.to / 10 months ago
  • VMware Kills Off 56 Products
    Proxmox [1] will see a boost in popularity, good. I'm using the free version in combination with the backup server on both small (several RasPi 4's spread over several countres running the 'PiMox' [2] port) as well as medium (DL380) sized systems and find it to be a stable as well as practical platform. [1] https://proxmox.com/en/ [2] https://github.com/pimox/pimox7. - Source: Hacker News / over 1 year ago
  • Deadbolt & QVPN (OpenVPN)
    Have a look at Proxmox if you decide on running containers and have any old hardware laying around. Source: about 2 years ago
  • A little help with table structure?
    Hey everyone! I'm making a server management panel with Laravel using Proxmox (https://proxmox.com/en/) as the API for directly managing the virtual machines. Source: over 2 years ago
View more

What are some alternatives?

When comparing Intercom and Proxmox VE, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

vSphere - Get started with VMware vSphere editions, the world’s leading server virtualization platform and the best foundation for your apps, your cloud, and your business.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

VirtualBox - VirtualBox is a powerful x86 and AMD64/Intel64 virtualization product for enterprise as well as...

Drift - A messaging app that helps you grow your business.

Hyper-V - Install Hyper-V on Windows 10