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ProProfs Knowledge Base VS CreateFiles+

Compare ProProfs Knowledge Base VS CreateFiles+ and see what are their differences

ProProfs Knowledge Base

ProProfs Knowledge Base is a cutting-edge knowledge management software that assists businesses to reduces support tickets by self-help and create online manuals, guides, wikis, documentation, FAQs and more.

Rating
5.0 · 1 review
Alternatives Is it good?
CreateFiles+

Create blank files, custom file types, templates, whole batches, and reusable folder setups exactly where you are working on macOS.

Rating
0 reviews
Pricing
Paid Free trial $4.99 / One-off (2 mac licenses with purchase)
Alternatives Is it good?
ZeroTwo AI
ZeroTwo is a premium multi-provider AI platform which combines the tools models and features of Claude, Gemini, Grok, Openai and more into one. Canvas, Deep Research, MCP, Connectors, Agents, Projects and even Apps are all available in one place! sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Base details

Website, pricing, platforms and company facts side by side.

ProProfs Knowledge Base
CreateFiles+
Website proprofskb.com createfilesplus.com
Pricing
Official pricing
Paid Free trial $4.99 / One-off (2 mac licenses with purchase) Official pricing
Platforms —
MacOS Mac OSX Mac
Company — Startup from the United States · 1 - 9 employees · 2026
Listed in
Knowledge Management Customer Support Help Desk Customer Service +1
Mac Tools File Management Productivity Developer Tools OS & Utilities +2

About ProProfs Knowledge Base and CreateFiles+

In their own words, as submitted to SaaSHub.

ProProfs Knowledge Base
CreateFiles+

Backed by powerful technology and comprising stellar features, ProProfs Knowledge Base software helps businesses build a central knowledge base platform for their customers as well as employees. It is an effective tool that is instrumental in decreasing customer tickets significantly. Using this...

Read more about ProProfs Knowledge Base

CreateFiles+ adds the file creation workflow macOS should have had all along. Create a new file exactly where you are working, without opening TextEdit, saving-as, using Terminal, or dragging template files around. Use Finder right-click menus where macOS allows them, or fall back to the Finder...

Read more about CreateFiles+

Features and specs

What each product offers, as listed by its team.

ProProfs Knowledge Base 7 features
CreateFiles+ 4 features
  • Ease of Use
    ProProfs Knowledge Base is known for its user-friendly interface, making it accessible for users of all skill levels.
  • Customizable Templates
    The platform offers a wide range of customizable templates, allowing users to create a knowledge base that suits their brand and needs.
  • Integration Capabilities
    ProProfs Knowledge Base can integrate with numerous other tools and platforms, such as Salesforce, Zendesk, Google Analytics, and more.
  • Collaboration Features
    The platform allows multiple team members to collaborate simultaneously, facilitating easy content creation and editing.
  • Robust Analytics
    ProProfs provides detailed analytics and reporting tools to help users understand how their knowledge base is being used and how it can be improved.
  • Security Features
    The platform offers strong security features, including single sign-on (SSO) and role-based access control, to protect sensitive information.
  • 24/7 Customer Support
    ProProfs offers round-the-clock customer support, including live chat, email, and phone support, to assist users whenever needed.

Possible disadvantages

  • Pricing
    Some users find the pricing of ProProfs Knowledge Base to be on the higher side compared to other knowledge management solutions.
  • Learning Curve for Advanced Features
    While the platform is generally easy to use, some advanced features may require a steeper learning curve.
  • Limited Offline Accessibility
    ProProfs Knowledge Base primarily functions online, which can be a limitation for users who require offline access.
  • Customization Constraints
    Although the templates are customizable, some users find the level of customization to be limited, particularly in more advanced design aspects.
  • Occasional Performance Issues
    Some users have reported occasional performance issues, such as slow loading times or downtime, especially during peak usage.
  • Right-click on Finder
    Today finder does not let you create new files just folders. Our tool allows that in the Menu bar, Finder Menu, and in the body of any folder in macOS.
  • Quick file creation
    using the Flywheel to create new file types
  • Creating batch files
    Allows to create new files in batches up to 100 at a time
  • Folder packs
    Come with the app for different use cases and professions allowing the user to create commonly file types.

Analysis

An editorial look at what each product does well and who it suits.

ProProfs Knowledge Base
CreateFiles+

Overall verdict

  • ProProfs Knowledge Base is a well-regarded tool for creating and managing knowledge bases.

Why this product is good

  • User-Friendly Interface: ProProfs Knowledge Base offers an intuitive and easy-to-navigate interface, making it suitable for users of all technical levels.
  • Comprehensive Features: The platform includes a range of features like customizable templates, version control, and advanced search options.
  • Collaboration Tools: It supports collaboration among team members, allowing multiple users to work on content simultaneously.
  • Integration Capabilities: The tool integrates well with other platforms and tools, such as Google Analytics, Freshdesk, and Zendesk.
  • Reliable Support: ProProfs offers 24/7 customer support, ensuring users can get help whenever they need it.

Recommended for

  • Small to Large Enterprises: Companies looking to streamline their internal processes and improve support efficiency.
  • Customer Support Teams: Teams that need a reliable knowledge base for storing and sharing frequently asked questions and support solutions.
  • Training and Onboarding: Organizations that require a centralized resource for training materials and onboarding documentation.
  • Content Managers: Professionals tasked with organizing and maintaining a repository of information for various users.

Overall verdict

  • I don't have verified information about CreateFiles+ (createfilesplus.com), as I don't have reliable data on this specific product or service to assess its quality, features, or reputation.

Why this product is good

  • Unable to confirm the legitimacy, functionality, or user reviews of this specific website or tool
  • No verified data available on pricing, features, or customer satisfaction
  • Recommend researching independently through reviews, user forums, and checking domain history before use
  • Consider checking for security certificates, privacy policy, and company transparency

Recommended for

  • Users should conduct their own due diligence before using this service
  • Verify through independent review sites, trust indicators like BBB or Trustpilot if available
  • Check domain age and reputation using tools like WHOIS lookup

Videos

Walkthroughs and reviews on video.

ProProfs Knowledge Base 2 videos + Add
CreateFiles+ 1 video + Add

How to Create a Stunning Knowledge Base in 5 Minutes

More videos

  • - ProProfs Knowledge Base Software Overview | Create Online Knowledge Base, FAQ, etc.

CreateFiles+ Demo

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
ProProfs Knowledge Base
CreateFiles+
100% 100%
Knowledge Management
0% 0%
0% 0%
OS & Utilities
100% 100%
100% 100%
Customer Support
0% 0%
0% 0%
Productivity
100% 100%

Questions & Answers

As answered by people managing ProProfs Knowledge Base and CreateFiles+.

Which are the primary technologies used for building your product?

CreateFiles+'s answer:

Xcode and Swift

What makes your product unique?

CreateFiles+'s answer:

macOS should have created this feature out of the box but does not exist. Windows users have had this feature for over a decade. I created this to remove that gap for macOS users.

Why should a person choose your product over its competitors?

CreateFiles+'s answer:

I am not familiar with any competitors doing this today.

How would you describe the primary audience of your product?

CreateFiles+'s answer:

Power Users, Developers, Productivity focused users, students, teachers, creators.

Who are some of the biggest customers of your product?

CreateFiles+'s answer:

Its brand new so that is yet to be determined.

What's the story behind your product?

CreateFiles+'s answer:

I have struggled with not having this capability in Finder for years and decided I would fix the problem for me and then see if other users would want the same solution.

User comments

Share your experience with using ProProfs Knowledge Base and CreateFiles+. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

ProProfs Knowledge Base 5.0 · 1 review
CreateFiles+ no reviews yet

We have no reviews of CreateFiles+ yet. Be the first one to post

Alternatives to ProProfs Knowledge Base and CreateFiles+

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