Software Alternatives, Accelerators & Startups

PollUnit VS tawk.to

Compare PollUnit VS tawk.to and see what are their differences

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PollUnit logo PollUnit

Create and customize public or anonymous votings, surveys, free tables, idea collections or audio, video and photo contests.

tawk.to logo tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
  • PollUnit Surveys
    Surveys //
    2026-01-14
  • PollUnit Forms
    Forms //
    2026-01-14
  • PollUnit Maps in forms
    Maps in forms //
    2026-01-14
  • PollUnit Drawing in forms
    Drawing in forms //
    2026-01-14
  • PollUnit Photo contests
    Photo contests //
    2026-01-14
  • PollUnit Photo contest swipe box
    Photo contest swipe box //
    2026-01-14
  • PollUnit Tables
    Tables //
    2026-01-14
  • PollUnit Voting in table view
    Voting in table view //
    2026-01-14
  • PollUnit Collect feature requests
    Collect feature requests //
    2026-01-14
  • PollUnit Christmas calendar
    Christmas calendar //
    2026-01-14
  • PollUnit Votable playlist
    Votable playlist //
    2026-01-14

PollUnit Types

Votings

Create public or anonymous votes. Choose from various voting methods like star rating, dot voting, range voting and many more. Allow voters to add their own options. Options can be free text, images, files, dates and time periods. A PollUnit voting offers a tabular and list view.

More about PollUnit votings

Photo Contests

Create contests about images. Use PollUnit as image voting and image submission platform with approval dashboard and various possibilities for customisation.

More about PollUnit photo contests

Surveys

Create surveys and ask people questions in multiple steps. Various question types like likert scales, ratings, drawings and general form fields help you to create a questionnaire in minutes.

More about PollUnit surveys

Tables

Create tables and allow participants to add rows and fill your customized columns. A column can be simple text or number input as well as a selection of predefined values.

More about PollUnit tables

Idea collection

Create a collection of ideas and allow participants to add and describe their own ideas as well as rate ideas.

More about PollUnit idea collections

  • tawk.to Landing page
    Landing page //
    2023-07-22

PollUnit

$ Details
freemium โ‚ฌ4.0 / Monthly (Premium)
Platforms
Browser
Startup details
Country
Germany

tawk.to

Website
tawk.to
Pricing URL
-
$ Details
-
Platforms
-
Startup details
Country
United States

PollUnit features and specs

  • User-Friendly Interface
    PollUnit offers an intuitive and easy-to-use interface, making it accessible for users with various levels of technical expertise to create and manage polls effectively.
  • Versatile Voting Options
    It provides a range of voting options, including star ratings, dot voting, and more, allowing users to select the most appropriate method for their needs.
  • Customization
    Users can customize polls with different designs and settings, enabling them to align the polls with their brand or personal preference.
  • Collaborative Features
    PollUnit supports collaborative input, allowing multiple users to engage in the decision-making process or poll creation simultaneously.
  • Free Basic Plan
    It offers a free tier that includes basic functionalities, making it accessible for individuals or organizations with limited budgets.

tawk.to features and specs

  • Free Plan
    tawk.to offers a fully-featured free plan that includes unlimited agents, chat history, and more. This is beneficial for small businesses and startups that want a cost-effective solution.
  • Customizable Widget
    The chat widget is highly customizable, allowing businesses to tailor its appearance and functionality to match their branding and user experience needs.
  • Multilingual Support
    tawk.to supports multiple languages, making it a versatile tool for businesses that operate in diverse markets.
  • Integration with Other Tools
    The platform integrates seamlessly with various third-party tools and services, including CMS, CRM systems, and social media platforms, streamlining business operations.
  • Mobile App
    tawk.to offers a mobile app for both iOS and Android, allowing customer service teams to manage chats and assist customers on the go.
  • Reports and Analytics
    The platform provides comprehensive reports and analytics, giving businesses insights into customer interactions and agent performance.

Possible disadvantages of tawk.to

  • Limited Features on Free Plan
    While the free plan is robust, some premium features such as white-labeling, video and voice chat are only available on paid tiers.
  • No Automation Features
    tawk.to lacks advanced automation features such as chatbots, which are available in some competing live chat solutions.
  • User Interface Complexity
    Some users find the user interface to be complicated and not as intuitive as other live chat solutions, which can result in a steeper learning curve.
  • Customer Support
    While tawk.to offers a comprehensive help center, some users have reported that response times from customer support can be slow during peak times.
  • Dependency on Internet Connection
    Like most cloud-based services, tawk.to depends on a stable internet connection. Downtime or slow internet can severely hamper its functionality.

Analysis of tawk.to

Overall verdict

  • Overall, Tawk.to is a good solution for businesses seeking an affordable, feature-rich live chat tool to enhance their customer service. While it does lack some advanced features found in paid alternatives, its cost-effectiveness and ease of use make it a popular choice among small to medium-sized businesses.

Why this product is good

  • Tawk.to is a widely used live chat solution that offers various features beneficial for businesses looking to improve customer communication. It is primarily appreciated for being free, easy to integrate with websites, and offering features like chat monitoring, visitor tracking, and multilingual chat support. Additionally, it provides mobile apps for both iOS and Android, allowing customer support agents to respond to queries on-the-go.

Recommended for

    Small to medium-sized businesses, startups, and entrepreneurs looking for a budget-friendly chat solution to engage with website visitors in real-time and improve their customer support experience.

PollUnit videos

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Add video

tawk.to videos

Tawk.to reviewโ€Šโ€”โ€Šunbelievably rich live chat software for free

More videos:

  • Review - Free Shopify live chat app? Tawk.to - Honest Review by EcomExperts.io
  • Review - Complete Tawk.to Live Chat Product Review Video

Category Popularity

0-100% (relative to PollUnit and tawk.to)
Feedback Polls
100 100%
0% 0
Customer Support
0 0%
100% 100
Online Services
100 100%
0% 0
Live Chat
0 0%
100% 100

Questions & Answers

As answered by people managing PollUnit and tawk.to.

What makes your product unique?

PollUnit's answer

PollUnit stands out because of its wide range of flexible tools for creating interactive polls, surveys, photo/video/music contests, collaborative tables and decision-making processes.

Why should a person choose your product over its competitors?

PollUnit's answer

PollUnit stands out with a variety of customizable poll types, ranging from simple votings to complex surveys with branching logic and photo and video contests. The platform features user-friendly options like custom designs, real-time analytics, AI-powered fraud detection, and easy group management. Additionally, participants can join without registration, making it more accessible. PollUnit is GDPR-compliant, ensuring that user data is handled securely. PollUnit offers flexible subscription options, including the possibility to book just a single month.

Who are some of the biggest customers of your product?

PollUnit's answer

  • NASA
  • Mercedes Benz
  • Digital Ocean
  • Ubisoft
  • NHS
  • BASF
  • Deutsche Bahn

How would you describe the primary audience of your product?

PollUnit's answer

PollUnit's primary audience includes businesses, non-profit organizations, event organizers, project teams, photo clubs, and individuals who need to make group decisions, manage appointments, or collect feedback in an efficient and user-friendly way.

User comments

Share your experience with using PollUnit and tawk.to. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare PollUnit and tawk.to

PollUnit Reviews

We have no reviews of PollUnit yet.
Be the first one to post

tawk.to Reviews

9 Best Tidio Alternatives Compared
Tawk.to is a great solution for startups and small businesses. Itโ€™s a free live chat software that allows businesses to communicate with website visitors in real time, enhancing customer support and engagement. It offers customizable live chat widgets, real-time visitor monitoring, multi-agent chat handling, automated messaging, and built-in ticketing.
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Are you still searching for Tawk.to free alternatives? Can an alternative to Tawk.to overcome the challenges? Are Tawk.to alternatives free as well?
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp is a multichannel customer support platform. Itโ€™s a powerful Tawk.to alternative that is feature-rich and offers a great user experience. The platform includes live chat software and chatbots. But it also offers drip campaigns, CRM, and knowledge base software. Additionally, you get live chatbot translation so your website is open 24/7 to customers speaking the worldโ€™s...
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Tawk.to is a fascinating customer service software product because it is 100% free and takes up much of the market share for live chat. So how does it make money? Easy. If you want to remove the รขย€ยœPowered by tawk.toรขย€ย branding, you pay $19/month for the privilege. You can also pay tawk.to $1 per hour to answer your support chats for you.
Source: krisp.ai

Social recommendations and mentions

Based on our record, tawk.to seems to be more popular. It has been mentiond 47 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

PollUnit mentions (0)

We have not tracked any mentions of PollUnit yet. Tracking of PollUnit recommendations started around Mar 2021.

tawk.to mentions (47)

  • Integrate Live chat function , Visitor to post Author.
    I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like this before to guide me ? Any suggestions? Source: about 3 years ago
  • WordPress store customers info getting compromised help
    Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: about 3 years ago
  • Chatbot recommendations
    I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: over 3 years ago
  • SCAM ALERT: Brave Community? Is this Brave Support user real or a Scam?
    Okay. I have deleted my cookies and browsing data. That should be safe enough measure. right? Although I am unable to access tawk.to website now. Maybe they have blocked my IP or something. Source: over 3 years ago
  • Best Plugin to use Whatsapp as a chatservice on your website?
    I'm currently using tawk.to to chat with my visitors, but I would rather use whatsapp as a chat mechanism. There are a lot of plugins for that, but I'm not sure which one would suit me best. Preferably free or not too expensive, doesn't need to have a lot of functions. What do you guys suggest? Thanks in advance! Source: over 3 years ago
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What are some alternatives?

When comparing PollUnit and tawk.to, you can also consider the following products

PollMaker - We Make Publishing Real Simple

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

poll.ly - Your perfect partner to gather ideas and opinions in real time

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Fast Poll - Create instant, real-time polls for free

Crisp Chat - Multi-channel customer support software