Software Alternatives, Accelerators & Startups

LiveChat VS PollUnit

Compare LiveChat VS PollUnit and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

LiveChat logo LiveChat

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

PollUnit logo PollUnit

Create and customize public or anonymous votings, surveys, free tables, idea collections or audio, video and photo contests.
  • LiveChat Landing page
    Landing page //
    2023-06-16
  • PollUnit Surveys
    Surveys //
    2026-01-14
  • PollUnit Forms
    Forms //
    2026-01-14
  • PollUnit Maps in forms
    Maps in forms //
    2026-01-14
  • PollUnit Drawing in forms
    Drawing in forms //
    2026-01-14
  • PollUnit Photo contests
    Photo contests //
    2026-01-14
  • PollUnit Photo contest swipe box
    Photo contest swipe box //
    2026-01-14
  • PollUnit Tables
    Tables //
    2026-01-14
  • PollUnit Voting in table view
    Voting in table view //
    2026-01-14
  • PollUnit Collect feature requests
    Collect feature requests //
    2026-01-14
  • PollUnit Christmas calendar
    Christmas calendar //
    2026-01-14
  • PollUnit Votable playlist
    Votable playlist //
    2026-01-14

PollUnit Types

Votings

Create public or anonymous votes. Choose from various voting methods like star rating, dot voting, range voting and many more. Allow voters to add their own options. Options can be free text, images, files, dates and time periods. A PollUnit voting offers a tabular and list view.

More about PollUnit votings

Photo Contests

Create contests about images. Use PollUnit as image voting and image submission platform with approval dashboard and various possibilities for customisation.

More about PollUnit photo contests

Surveys

Create surveys and ask people questions in multiple steps. Various question types like likert scales, ratings, drawings and general form fields help you to create a questionnaire in minutes.

More about PollUnit surveys

Tables

Create tables and allow participants to add rows and fill your customized columns. A column can be simple text or number input as well as a selection of predefined values.

More about PollUnit tables

Idea collection

Create a collection of ideas and allow participants to add and describe their own ideas as well as rate ideas.

More about PollUnit idea collections

LiveChat

$ Details
paid Free Trial $20.0 / Monthly (1 agent)
Platforms
Browser iOS Windows Mac OSX Linux REST API JavaScript Wordpress Shopify Magento Android
Release Date
2002 June
Startup details
Country
Poland

PollUnit

$ Details
freemium โ‚ฌ4.0 / Monthly (Premium)
Platforms
Browser
Release Date
-
Startup details
Country
Germany

LiveChat features and specs

  • Easy to Use
    LiveChat offers a user-friendly interface that is easy to navigate even for beginners, making it simple to set up and use.
  • Integration Options
    The platform supports a wide range of integrations with other popular tools such as CRM systems, email marketing services, and ecommerce platforms.
  • Real-time Monitoring
    It provides real-time visitor monitoring, enabling you to see who is on your website and engage with them proactively.
  • Multichannel Support
    LiveChat allows communication not just through chat, but also email, social media, and other channels, offering a unified customer support experience.
  • Data Analytics and Reporting
    Comprehensive analytics and reporting features help businesses track performance, gather insights, and improve their customer service strategy.

Possible disadvantages of LiveChat

  • Price
    LiveChat can be relatively expensive compared to some other chat services, which may be a concern for small businesses or startups with tight budgets.
  • Limited Free Plan
    The free plan offered by LiveChat has limited features and functionalities, making it less beneficial for businesses that are not ready to invest in the paid plans.
  • Customization Limitations
    While LiveChat offers customization options, they may not be as extensive as some users might require for special needs or unique branding requirements.
  • Learning Curve for Advanced Features
    Some of the more advanced features and integrations can have a learning curve, requiring time and effort to fully leverage.
  • Overwhelming for Small Teams
    The extensive features and options might be overwhelming for small teams who may not need all the functionalities provided.

PollUnit features and specs

  • User-Friendly Interface
    PollUnit offers an intuitive and easy-to-use interface, making it accessible for users with various levels of technical expertise to create and manage polls effectively.
  • Versatile Voting Options
    It provides a range of voting options, including star ratings, dot voting, and more, allowing users to select the most appropriate method for their needs.
  • Customization
    Users can customize polls with different designs and settings, enabling them to align the polls with their brand or personal preference.
  • Collaborative Features
    PollUnit supports collaborative input, allowing multiple users to engage in the decision-making process or poll creation simultaneously.
  • Free Basic Plan
    It offers a free tier that includes basic functionalities, making it accessible for individuals or organizations with limited budgets.

Analysis of LiveChat

Overall verdict

  • LiveChat is a reliable and efficient choice for businesses seeking to enhance their customer service capabilities and engagement. Its comprehensive features and integrations make it one of the leading live chat solutions on the market.

Why this product is good

  • LiveChat is considered a good tool for businesses looking to offer real-time customer support. It provides an intuitive user interface, robust features including chat customization, analytics, multi-channel support, and CRM integrations. It helps improve customer satisfaction by allowing for quick resolutions and personalized interactions.

Recommended for

    LiveChat is highly recommended for businesses of all sizes that wish to improve their customer support operations. It's particularly beneficial for eCommerce platforms, SMEs, and large enterprises looking to increase sales through enhanced customer communication and support.

LiveChat videos

LiveChat Demo: All Features You Must Know in LiveChat!

More videos:

  • Tutorial - LiveChat Product Tour: See How Easy It Is To Use Live Chat!
  • Tutorial - Setting Up LiveChat

PollUnit videos

No PollUnit videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to LiveChat and PollUnit)
Customer Support
100 100%
0% 0
Feedback Polls
0 0%
100% 100
Live Chat
100 100%
0% 0
Online Services
0 0%
100% 100

Questions & Answers

As answered by people managing LiveChat and PollUnit.

What makes your product unique?

PollUnit's answer:

PollUnit stands out because of its wide range of flexible tools for creating interactive polls, surveys, photo/video/music contests, collaborative tables and decision-making processes.

Why should a person choose your product over its competitors?

PollUnit's answer:

PollUnit stands out with a variety of customizable poll types, ranging from simple votings to complex surveys with branching logic and photo and video contests. The platform features user-friendly options like custom designs, real-time analytics, AI-powered fraud detection, and easy group management. Additionally, participants can join without registration, making it more accessible. PollUnit is GDPR-compliant, ensuring that user data is handled securely. PollUnit offers flexible subscription options, including the possibility to book just a single month.

Who are some of the biggest customers of your product?

PollUnit's answer:

  • NASA
  • Mercedes Benz
  • Digital Ocean
  • Ubisoft
  • NHS
  • BASF
  • Deutsche Bahn

How would you describe the primary audience of your product?

PollUnit's answer:

PollUnit's primary audience includes businesses, non-profit organizations, event organizers, project teams, photo clubs, and individuals who need to make group decisions, manage appointments, or collect feedback in an efficient and user-friendly way.

User comments

Share your experience with using LiveChat and PollUnit. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveChat and PollUnit

LiveChat Reviews

9 Best ManyChat Alternatives & Competitors in 2024
LiveChat interface is detailed and comprehensive, while also simple enough for any freelancer or business. The user interface (UI) also gives customers all the information they need to support their business on one screen, without being distracting or imposing. One of the most useful integrations is Facebook Messenger that enables you to chat with your customers from your...
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
LiveChat is another alternative to Tawk.to, but it provides more integrations. Also, LiveChat enables agents to talk with more than one customer in real-time, a significant feature for eCommerce to improve customer engagement. It also has other support tools for sales, integrations, and analytics. It is an influential Tawk.to alternative that supports many languages and...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Similar to Tawk.to, LiveChat is easy to use and integrates with your business websites. It has a wide range of service packages too. So, whether youโ€™re a solo professional with a single site, or a large business owner with multiple sites and hundreds of employees, LiveChat can accommodate your needs.
Source: www.tidio.com
What are alternatives to LiveChat?
You can read a comprehensive comparison of HelpCrunch and LiveChat here. In a nutshell, here are some areas where HelpCrunch can become your favorite tool over any other alternative:
Source: www.quora.com
Looking for a better alternative to LiveChat?
With Helpะกrunch, you get more than just aperfect live chat solution while paying less. We can also migrate your LiveChat data for free.
Source: helpcrunch.com

PollUnit Reviews

We have no reviews of PollUnit yet.
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Social recommendations and mentions

Based on our record, LiveChat seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveChat mentions (2)

  • Suggestion for a live chat on WordPress website
    Some of it is going to depend on your budget and needs. Many (most?) livechat providers offer WP functionality. For example, livechat.com has a free WP plugin to offer livechat on WP sites:. Source: about 4 years ago
  • Concerns regarding my first professional project
    I am free to use any existing library or whatnot, what I was wondering is how easy it is to implement and deploy. I'm not being asked to build a full live chat from scratch, just try and implement a solution that won't add monthly charges to the predicted monthly cost of the website (ie pre-made solutions such as livechat.com that would cost atleast $16/mo). Source: over 5 years ago

PollUnit mentions (0)

We have not tracked any mentions of PollUnit yet. Tracking of PollUnit recommendations started around Mar 2021.

What are some alternatives?

When comparing LiveChat and PollUnit, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

PollMaker - We Make Publishing Real Simple

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

poll.ly - Your perfect partner to gather ideas and opinions in real time

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Fast Poll - Create instant, real-time polls for free