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PollMaker VS tawk.to

Compare PollMaker VS tawk.to and see what are their differences

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Contents:
  1. ยป Base Details
  2. ยป Videos
  3. ยป Reviews
  4. ยป Alternatives

PollMaker logo PollMaker

We Make Publishing Real Simple

tawk.to logo tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
  • PollMaker Landing page
    Landing page //
    2023-06-29
  • tawk.to Landing page
    Landing page //
    2023-07-22

PollMaker features and specs

  • User-Friendly Interface
    PollMaker offers an intuitive and easy-to-use interface that simplifies the process of creating and managing polls, even for users with limited technical expertise.
  • Customization Options
    The platform provides a variety of customization features, allowing users to tailor the appearance and functionality of their polls to suit their specific needs.
  • Real-Time Results
    PollMaker provides real-time results, enabling users to track and analyze responses as they come in, thus facilitating timely decision-making and insights.
  • Variety of Question Types
    The platform supports multiple question types, such as multiple choice, dropdowns, and star ratings, allowing for versatile survey creation.
  • Integration Capabilities
    PollMaker can be integrated with various platforms and services, enhancing its utility by allowing seamless sharing and embedding of polls.

Possible disadvantages of PollMaker

  • Limited Free Features
    The free version of PollMaker has limited features, which may not suffice for users with advanced needs or larger audiences.
  • Ads in Free Version
    Polls created with the free version may include ads, which can be distracting to respondents and may diminish the professionalism of the survey.
  • Pricing Structure
    For extended functionalities and higher response limits, users need to subscribe to paid plans, which might be costly for budget-conscious individuals or small businesses.
  • Data Privacy Concerns
    As with any online service, there may be concerns about data privacy and security, particularly if sensitive information is being collected.
  • Basic Reporting Tools
    The reporting and analytics tools available might be too basic for users looking for in-depth data analysis and insights.

tawk.to features and specs

  • Free Plan
    tawk.to offers a fully-featured free plan that includes unlimited agents, chat history, and more. This is beneficial for small businesses and startups that want a cost-effective solution.
  • Customizable Widget
    The chat widget is highly customizable, allowing businesses to tailor its appearance and functionality to match their branding and user experience needs.
  • Multilingual Support
    tawk.to supports multiple languages, making it a versatile tool for businesses that operate in diverse markets.
  • Integration with Other Tools
    The platform integrates seamlessly with various third-party tools and services, including CMS, CRM systems, and social media platforms, streamlining business operations.
  • Mobile App
    tawk.to offers a mobile app for both iOS and Android, allowing customer service teams to manage chats and assist customers on the go.
  • Reports and Analytics
    The platform provides comprehensive reports and analytics, giving businesses insights into customer interactions and agent performance.

Possible disadvantages of tawk.to

  • Limited Features on Free Plan
    While the free plan is robust, some premium features such as white-labeling, video and voice chat are only available on paid tiers.
  • No Automation Features
    tawk.to lacks advanced automation features such as chatbots, which are available in some competing live chat solutions.
  • User Interface Complexity
    Some users find the user interface to be complicated and not as intuitive as other live chat solutions, which can result in a steeper learning curve.
  • Customer Support
    While tawk.to offers a comprehensive help center, some users have reported that response times from customer support can be slow during peak times.
  • Dependency on Internet Connection
    Like most cloud-based services, tawk.to depends on a stable internet connection. Downtime or slow internet can severely hamper its functionality.

Analysis of tawk.to

Overall verdict

  • Overall, Tawk.to is a good solution for businesses seeking an affordable, feature-rich live chat tool to enhance their customer service. While it does lack some advanced features found in paid alternatives, its cost-effectiveness and ease of use make it a popular choice among small to medium-sized businesses.

Why this product is good

  • Tawk.to is a widely used live chat solution that offers various features beneficial for businesses looking to improve customer communication. It is primarily appreciated for being free, easy to integrate with websites, and offering features like chat monitoring, visitor tracking, and multilingual chat support. Additionally, it provides mobile apps for both iOS and Android, allowing customer support agents to respond to queries on-the-go.

Recommended for

    Small to medium-sized businesses, startups, and entrepreneurs looking for a budget-friendly chat solution to engage with website visitors in real-time and improve their customer support experience.

PollMaker videos

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tawk.to videos

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Tawk.to reviewโ€Šโ€”โ€Šunbelievably rich live chat software for free

More videos:

  • Review - Free Shopify live chat app? Tawk.to - Honest Review by EcomExperts.io
  • Review - Complete Tawk.to Live Chat Product Review Video

Category Popularity

0-100% (relative to PollMaker and tawk.to)

PollMaker

tawk.to

Feedback Polls
100 100%
Feedback Polls
0% 0
Customer Support
0 0%
Customer Support
100% 100
Online Services
100 100%
Online Services
0% 0
Live Chat
0 0%
Live Chat
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare PollMaker and tawk.to

PollMaker Reviews

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tawk.to Reviews

9 Best Tidio Alternatives Compared
Tawk.to is a great solution for startups and small businesses. Itโ€™s a free live chat software that allows businesses to communicate with website visitors in real time, enhancing customer support and engagement. It offers customizable live chat widgets, real-time visitor monitoring, multi-agent chat handling, automated messaging, and built-in ticketing.
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Are you still searching for Tawk.to free alternatives? Can an alternative to Tawk.to overcome the challenges? Are Tawk.to alternatives free as well?
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp is a multichannel customer support platform. Itโ€™s a powerful Tawk.to alternative that is feature-rich and offers a great user experience. The platform includes live chat software and chatbots. But it also offers drip campaigns, CRM, and knowledge base software. Additionally, you get live chatbot translation so your website is open 24/7 to customers speaking the worldโ€™s...
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Tawk.to is a fascinating customer service software product because it is 100% free and takes up much of the market share for live chat. So how does it make money? Easy. If you want to remove the รขย€ยœPowered by tawk.toรขย€ย branding, you pay $19/month for the privilege. You can also pay tawk.to $1 per hour to answer your support chats for you.
Source: krisp.ai

Social recommendations and mentions

Based on our record, tawk.to seems to be a lot more popular than PollMaker. While we know about 47 links to tawk.to, we've tracked only 2 mentions of PollMaker. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

PollMaker mentions (2)

  • Best Doom Level Poll - Episode 1 Quarterfinal 1
    The polls are run on poll-maker.com. Today's poll lasts from 19.30 GMT 11/4/2021 - 19.30 GMT 11/5/2021. Source: over 4 years ago
  • [Poll] Which one of these 18 coins do you think will rise the most by the end of 2021?
    I created the poll on poll-maker.com since Reddit only allows you to enter 6 options. Source: about 5 years ago

tawk.to mentions (47)

  • Integrate Live chat function , Visitor to post Author.
    I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like this before to guide me ? Any suggestions? Source: about 3 years ago
  • WordPress store customers info getting compromised help
    Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: about 3 years ago
  • Chatbot recommendations
    I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: over 3 years ago
  • SCAM ALERT: Brave Community? Is this Brave Support user real or a Scam?
    Okay. I have deleted my cookies and browsing data. That should be safe enough measure. right? Although I am unable to access tawk.to website now. Maybe they have blocked my IP or something. Source: over 3 years ago
  • Best Plugin to use Whatsapp as a chatservice on your website?
    I'm currently using tawk.to to chat with my visitors, but I would rather use whatsapp as a chat mechanism. There are a lot of plugins for that, but I'm not sure which one would suit me best. Preferably free or not too expensive, doesn't need to have a lot of functions. What do you guys suggest? Thanks in advance! Source: over 3 years ago
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What are some alternatives?

When comparing PollMaker and tawk.to, you can also consider the following products

PollUnit - Create and customize public or anonymous votings, surveys, free tables, idea collections or audio, video and photo contests.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

poll.ly - Your perfect partner to gather ideas and opinions in real time

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Fast Poll - Create instant, real-time polls for free

Crisp Chat - Multi-channel customer support software

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