Planhat
Churnzero
Totango
Gainsight
ClientSuccess
Churn Solution
ChurnBuster
Velaris.io
UserMotion
Product-Led Growth Index 2022
Churn360
Vitally
SmartKarrot
Gainsight
madkudu
Hustle X
Planhat is a customer platform built to give insights, manage workflow and drive customer experience. Planhat is helping hundreds of modern technology companies worldwide center their business around their customers in order to maximize customer success and customer lifetime value.
Built for everyone from the CSM to the C-Suite, the platform allows you to unify your customer data, to set goals and ideal outcomes, and to enhance the customer journey with features like playbooks, automation and collaboration.
The company was founded in Stockholm, Sweden in 2014 and has a team of 100+ people across Europe, North America, South America, and APAC. Read more at www.planhat.com.
UserMotion is a sales intelligence platform that helps stop revenue leaks by uncovering high-intent signups, prioritize them instantly, and engage with personalized outreach.
Planhat UserMotionUserMotion's answer:
UserMotion is created specifically for B2B SaaS businesses aiming to identify high-potential accounts. It combines product activity and ideal customer profile criteria to identify leads most likely to become paying customers. Using a machine learning system, UserMotion analyzes historical customer data to highlight the most valuable customers, enabling businesses to focus their efforts more effectively.
UserMotion's answer:
UserMotion works best for B2B SaaS companies that are invested in or planning to invest in a Product-led Growth (PLG) and Product-led Sales (PLS) strategy or offer a self-service product experience. These businesses usually have well-planned go-to-market (GTM) strategies and value sales, marketing, and customer success activities for revenue growth.
UserMotion's answer:
When we were working at our previous startup, a major part of our daily routine involved identifying users who were interested in our product and their progress in setting it up. Essentially, we were trying to figure out who was ready to make a purchase, who needed some extra help, and who just required a little reminder to proceed.
Handling this for a few accounts was manageable and somewhat enjoyable. However, as the number of accounts increased to 10 or more each day, it quickly became a tedious and time-consuming task. It was no longer engaging and started to feel repetitive and dull.
That's the reason we created UserMotion. We saw a need for a tool that could consolidate all account data in one place and provide clear, actionable insights.
UserMotion helps in efficiently identifying which customers are most likely to purchase, which are at risk of churning, and which have the potential for an upgrade.
UserMotion's answer:
For the backend, we have NET, Postgresql, Auth0, and Kubernetes, and run on Azure. On the frontend, we used Next.js and Tailwind. For our CMS, we chose WordPress.
UserMotion's answer:
UserMotion's custom design makes it suited for B2B SaaS businesses. Combining product activity with desired customer profile criteria helps it find high-potential accounts that will become paying customers. UserMotion's machine learning algorithm analyzes past customer data to better target important customers. It also benefits companies adopting a Product-led Growth (PLG) and Product-led Sales (PLS) strategy or self-service products. UserMotion solves real-world customer engagement and account management difficulties because it was formed from startup challenges. This framework creates a platform that combines account data for meaningful insights and identifies customers likely to buy, churn, or upgrade. UserMotion stands out with its user-centric approach, practical experience, and specialized design.
Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.
Product-Led Growth Index 2022 - Executives from over 600 companies answered questions about their current PLG strategy, their investment plans for the next 12 months, and the performance metrics they use to ensure durable growth.
Totango - Totango is a Customer Success Software Platform
Churn360 - Churn360 customer success software helps to monitor your customer account health and data to lower your churn rate and increase revenue.
Gainsight - Customer Success for the New Enterprise
Vitally - Analytics and insights to drive B2B startup success 🚀
