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Planable is a social media management platform built for agencies and marketing teams that plan, review, approve, and publish content across multiple clients and channels.
In Planable, every client gets its own workspace with a visual preview of how posts will look before they go live. Team feedback, internal notes, and client approvals happen in one place. Clients can approve without creating an account.
Approval workflows Optional โ approval available but not required Required โ at least one approver must sign off before publishing Multi-level โ sequential stages (team โ legal โ client)
Posts can auto-schedule on approval. Lock content after sign-off so nothing changes last minute.
Supported channels: Facebook, Instagram, LinkedIn, X, TikTok, YouTube, Pinterest, Google Business Profile, and Threads.
Planning tools: Feed, Calendar, Grid (Instagram), and List views. Campaigns group posts by launch or theme. A shared Media Library keeps brand assets reusable across workspaces.
Analytics and listening: Per-page and cross-channel Analytics with customizable reports, Competitor Analytics, Social Listening across X, Reddit, YouTube, and TikTok, and a Social Inbox for replying to comments and DMs without switching tabs.
AI tools: AI caption generation, AI-generated ALT text, and Brand Context. Set a client's tone of voice once, and Planable's AI uses it every time content is generated for that workspace.
Planable also offers a Public API and an MCP integration, so teams can connect AI assistants like Claude, ChatGPT or build custom automations on top of their content workflows.
LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.
LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.
LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.
Planable.io LiveAgentLiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.
Planable.io's answer
Planable is built around collaboration first, publishing second. Every post lives in a visual workspace where teams, clients, and stakeholders see a realistic preview of how content will look on each platform; before anything goes live. Clients can approve posts directly without creating an account. Approval workflows are a first-class feature: optional, required, or multi-level. Internal comments stay hidden from clients. Content locks after approval. Posts auto-schedule on sign-off. Each client gets a separate workspace with its own pages, roles, and settings, so agencies can manage 10+ clients without mixing work.
LiveAgent's answer:
LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
Planable.io's answer
Most social media tools are built for publishing. Planable is built for the review cycle that happens before publishing. The structured approval flow (combined with per-client workspaces, granular roles, internal vs. client visibility, and real platform previews) makes it the tool agencies reach for when spreadsheets and email chains stop working. It also covers the full content pipeline: planning, collaboration, scheduling, analytics, competitor tracking, social listening, and community management, all in one place.
LiveAgent's answer:
LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
Planable.io's answer
Marketing agencies and in-house social media teams managing content across multiple clients, brands, or locations. Typically 5 to 60 people, running 5 or more client workspaces across 10+ social channels. Common industries include digital marketing agencies, real estate, hospitality, retail chains, financial services, and B2B/SaaS brands.
LiveAgent's answer:
Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.
Planable.io's answer
Planable was founded in 2016 by Xenia Muntean, Nicolae Gudumac and Vlad Calus. Xenia was running a social media agency and spent more time managing content feedback over email than actually creating content. They built Planable to fix that: a single visual space where content gets created, reviewed, and approved without the chaos. The company joined Y Combinator in 2018 and has since grown to serve thousands of agencies and brands worldwide.
LiveAgent's answer:
Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.
LiveAgent's answer:
As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.
Planable.io's answer
KFC, Ecco, Mastercard, Soedexo, Peroni, Bolt, SMEG, Warner Music Group
LiveAgent's answer:
Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.
In general, Planable is great and I feel that it saves me a ton of time. It's very simple to use, and as I have a staff to work with as my agency grows, I'll appreciate it even more.
My favorite aspect of Planable is how simple it is for my clients to approve posts, even though it's simple to set up and use. I must also add that I like how smoothly the phone app functions.
LiveAgent has been a game-changer for our customer support operations. Its intuitive platform streamlined our ticket management, reduced response times by 40%, and empowered our team to focus on high-impact tasks. The automation features and omnichannel integration have elevated team productivity and customer satisfactionโa must-have for scaling tech-driven businesses.
Based on our record, Planable.io seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Planable is a social media management tool that allows you to schedule posts on multiple platforms, including Facebook. It offers features such as customizable scheduling, analytics, and team collaboration. Planable has paid plans starting at $25 per month. - Source: dev.to / over 3 years ago
Join social media freelance groups or professional membership organizations, be proactive in discussions, ask questions, and share pieces of advice with others. Determine your goals and research what tools you might need to facilitate their fulfilment. For example, if you intend to post on a frequent basis, a scheduling tool, such as Planable, may be beneficial. - Source: dev.to / over 4 years ago
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