PingPong status pages; the free all-in-one status communications tool. Companies rely on PingPong status page platform to communicate system outages and scheduled maintenances to users and showcase historic system monitoring.
Respond faster and easier to incidents with PingPong Slack app. Reach all your users during incidents with integrations to Slack, SMS, WhatsApp, Telegram, and 10+ more... Showcase the status of your service in with PingPong app for Intercom Messenger.
Monitor your website from 10 locations worldwide and showcase uptime to your users on the status page. Monitor external third-party services that your service relies on and get notified when they impact your service.
Customize the status page to fit your brand, with own domain and styling. Available in 17 languages. Sign up for free today
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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be a lot more popular than PingPong Status Pages. While we know about 12 links to Freshdesk, we've tracked only 1 mention of PingPong Status Pages. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Pingpong.one — Advanced status page platform with monitoring. Free tier includes one public customizable status page with SSL subdomain. Pro plan is offered to open-source projects and non-profits free of charge. - Source: dev.to / over 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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