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ONLYOFFICE VS Intercom

Compare ONLYOFFICE VS Intercom and see what are their differences

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ONLYOFFICE logo ONLYOFFICE

ONLYOFFICE is a complete office and productivity suite.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • ONLYOFFICE Landing page
    Landing page //
    2023-10-20
  • Intercom Landing page
    Landing page //
    2023-07-05

ONLYOFFICE videos

+ Add

OnlyOffice - Key Feature Goodness

More videos:

  • Review - OnlyOffice - This may be the Office you're looking for
  • Review - OnlyOffice, a free, self hosted,, open source office suite that can replace Microsoft Office easily!

Intercom videos

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Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to ONLYOFFICE and Intercom)

ONLYOFFICE

Intercom

Project Management
100 100%
Project Management
0% 0
Customer Support
0 0%
Customer Support
100% 100
Office Suites
100 100%
Office Suites
0% 0
CRM
0 0%
CRM
100% 100

User comments

Share your experience with using ONLYOFFICE and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ONLYOFFICE and Intercom

ONLYOFFICE Reviews

The Best 21 Sharepoint Alternatives in 2019
ONLYOFFICE will let you doubt the necessity of a physical office by offering hosting services with many additional features. Hosting companies are experts at securing online information. Because they’re knowledgeable about hosting, they can help you keep your company’s documents safe. They have expert encryption procedures and portal access features. This means you can store...
Source: www.workzone.com
7 SharePoint Alternatives that Actually Get the Job Done
ONLYOFFICE is a cloud office solution to help teams share documents. Its primary selling point is that it’s compatible with Microsoft Suite. While it’s not that sophisticated, ONLYOFFICE is certainly cheaper than some other SharePoint alternative options.
Source: www.process.st

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
Source: www.marketermilk.com

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ONLYOFFICE mentions (0)

We have not tracked any mentions of ONLYOFFICE yet. Tracking of ONLYOFFICE recommendations started around Mar 2021.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing ONLYOFFICE and Intercom, you can also consider the following products

LibreOffice - Free office suite, open source, and compatible with .doc, .docx, .xls, .xlsx, .ppt, .pptx files. Updated regularly – download for free. Originally based on OpenOffice.org.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

WPS Office - Would you need Office Word, Excel or PowerPoint for Home, business or School? WPS.com would give you right version for you.

Drift - A messaging app that helps you grow your business.

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