Software Alternatives, Accelerators & Startups

Online-writings.com VS Freshdesk

Compare Online-writings.com VS Freshdesk and see what are their differences

Online-writings.com logo Online-writings.com

Order content from professional writing service. Excellent place to buy original content and custom writings online - get 15% discount! We focus on modern demands of society and professional needs of students.

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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  • Online-writings.com Landing page
    Landing page //
    2022-12-13

Creation of samples of various scientific texts on special topics: business writing, editing, presentations, and official letters based on deep and mainly fundamental knowledge.

  • Freshdesk Landing page
    Landing page //
    2022-01-28

Online-writings.com videos

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Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to Online-writings.com and Freshdesk)
Project Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Writing Services
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Online-writings.com and Freshdesk

Online-writings.com Reviews

  1. А whole field for implementations.

    There is a whole field for implementations. Interesting thoughts, paradoxicality and openness in the author's position, which is taught in different ways.

    🏁 Competitors: Intercom, WordPress, Lightspeed, SproutSocial
    👍 Pros:    There is an opportunity to present your author's thoughts using classification
    👎 Cons:    Add a certain concept that will be able to improve the material
  2. Very nice cooperation!

    My essay paper on the advantages and disadvantages of using electro cars was delivered in time. Moreover, it was written brilliantly! All my instructions were taken into account. And I am very happy with my paper, thanks so much, guys!

    👍 Pros:    Good value for money|High quality|Amazing speed
  3. Purposeful actions of modern writing

    In the scientific space online-writings.com concepts such as strategic and innovative development have also become widespread. This direction is related to the desire to emphasize the innovative nature of achieving development results as a result of the creation and use of innovations in education. The best writers, unique text, creative ideas, moderate prices ensure the formation of a new, advanced, create a movement to a higher degree of development, a more perfect state, to complete improvement.

    🏁 Competitors: Schedulista, Redmine
    👍 Pros:    There is an atmosphere of respect and benevolence, partnership, cooperation.
    👎 Cons:    Promote qualitative changes in the company

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Social recommendations and mentions

Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Online-writings.com mentions (0)

We have not tracked any mentions of Online-writings.com yet. Tracking of Online-writings.com recommendations started around Aug 2022.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Online-writings.com and Freshdesk, you can also consider the following products

Redmine - Flexible project management web application

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Schedulista - Schedulista is the easiest way to accept and schedule appointments online.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

WordPress - WordPress is web software you can use to create a beautiful website or blog. We like to say that WordPress is both free and priceless at the same time.