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Norm VS Keeping

Compare Norm VS Keeping and see what are their differences

Norm

A solid-stone desk with built-in tech to get more done

Rating
0 reviews
Pricing
Open source
Alternatives Is it good?
Keeping

Turns Google Workspace Into Your Team’s Help Desk

Rating
0 reviews
Pricing
Paid Free trial
Alternatives Is it good?
Monitask
Employee Monitoring Software with Screenshots, Internet, Activity and Time Tracking sponsored

Which is more popular?

Based on our record, Norm seems to be more popular. It has been mentioned 1 time since March 2021.

social mentions
1 vs 0
Productivity popularity
69% vs 31%
alternatives listed
41 vs 89

Base details

Website, pricing, platforms and company facts side by side.

Norm
Keeping
Website norm.store keeping.com
Pricing
Open source
Paid Free trial Official pricing
Company — Startup from the United States · 1 - 9 employees · 2020
Listed in
Office & Productivity Tech Productivity Chatbots +1
Help Desk Customer Support Customer Service Help Desk And Ticketing Shared Inbox For Gmail Team Email Management Collaborative Email Platform Customer Support Tool For Gmail Productivity Automation SaaS +8

About Norm and Keeping

In their own words, as submitted to SaaSHub.

Norm
Keeping

No description of Norm yet.

Keeping is a shared inbox and helpdesk tool that lives inside Gmail, turning a shared mailbox like support@company(dot)com into a collaborative workspace where customer emails become trackable tickets with assignments, statuses, tags, and collision detection. It adds helpdesk power (templates,...

Read more about Keeping

Features and specs

What each product offers, as listed by its team.

Norm 4 features
Keeping 6 features
  • Ease of Use
    The store interface is user-friendly, making it easy for customers to navigate and find products quickly.
  • Product Quality
    Norm offers high-quality products that meet customer expectations and ensure satisfaction.
  • Customer Support
    Responsive and helpful customer service available to assist with inquiries or issues.
  • Variety
    Offers a wide range of products, catering to different customer needs and preferences.

Possible disadvantages

  • Price
    Products may be priced higher compared to similar items on competitor platforms, potentially deterring budget-conscious consumers.
  • Shipping Costs
    Shipping fees can be expensive, particularly for customers located outside of major metropolitan areas.
  • Limited Availability
    Some products may have limited stock or availability, leading to potential frustration for customers looking to purchase specific items.
  • Return Policy
    The return policy might have restrictions or be less flexible, posing challenges for customers who wish to return or exchange products.
  • Shared Inbox
    Collaborate on your shared inbox from Gmail
  • Automated Workflows
    Tag, assign, and process email automatically
  • Lives in Gmail
    No extra tabs or apps to learn
  • Unlimited Mailboxes
    Add as many shared mailboxes as you like for free
  • Powerful Analytics
    Track first response time, volume, and measure your team
  • Collision Detection
    Never answer the same email twice

Videos

Walkthroughs and reviews on video.

Norm 3 videos + Add
Keeping 2 videos + Add

Norm of the North: The Complete Saga - ALL MOVIES REVIEWED

More videos

  • - Norm of the North - Nostalgia Critic
  • - Norm of the north is actually the worst movie ever made

DROP 2025 REVIEW | Keeping the Shot INTERESTING!

More videos

  • - I hate it, I'm keeping it. SMSL PL200T CD transport review.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Norm
Keeping
69% 69%
Productivity
31% 31%
0% 0%
Customer Support
100% 100%
100% 100%
Tech
0% 0%
0% 0%
Help Desk
100% 100%

Questions & Answers

As answered by people managing Norm and Keeping.

How would you describe the primary audience of your product?

Keeping's answer:

Small and medium sized businesses

Which are the primary technologies used for building your product?

Keeping's answer:

Built in GCP (Google Cloud), with React, Elixir, and Phoenix.

What's the story behind your product?

Keeping's answer:

Keeping was built to help teams manage customer support without leaving Gmail. It brings the structure of a help desk to shared inboxes, making it easier to assign, track, and respond to customer emails as a team.

User comments

Share your experience with using Norm and Keeping. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Norm no reviews yet
Keeping no reviews yet

We have no reviews of Norm yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Norm 1 mention
Keeping 0 mentions
  • I made a desk with built-in outlet and USB-c ports to power my laptop and screen
    Many thanks, take a closer look here https://norm.store. Source: almost 5 years ago

Tracking Keeping since Mar 2021.

Alternatives to Norm and Keeping

When comparing Norm and Keeping, you can also consider the following products.

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