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Discover the power of advanced enterprise resource planning with Nexoid, a flexible, cost-effective ERP system that evolves with your business. Nexoid, a revolution in ERP systems, has been carefully crafted by leading industry experts, merging the best of ITIL and other practices to offer a robust, adaptable solution. Complete code transparency, from back-end processes to the color of a button, every aspect of Nexoid can be modified swiftly and effortlessly, making it an ideal fit for businesses of all sizes. Nexoid stands alone when it comes to speed and performance. On ticket creation, our powerful AI instantly retrieves related data, streamlining workflows and boosting productivity. Our ITSM module, built on top of the ERP, works seamlessly to enhance the overall quality and satisfaction for both your team and your customers. Experience unparalleled speed, security, and distribution with Nexoid's Amazon AWS-backed architecture. Our serverless design eliminates bottlenecks and distributes requests across thousands of servers, ensuring top performance. No more rigid pricing structures. With Nexoid, you only pay for what you use. Our no-contract, flexible plans adjust to your needs, resulting in cost reductions of up to 50%. Our unique permissions management system allows for seamless team integration, providing a versatile platform for your business operations. Embrace automation with our custom code workflows, which can be triggered by user actions, API calls, or scheduled tasks. Third-party integration is a breeze with our REST API and WebHooks, giving you the power to streamline operations and improve efficiency. Join the revolution in ERP systems with Nexoid. Work smarter, enhance productivity, and elevate customer satisfaction while saving time and money. Choose Nexoid for an innovative, flexible, and powerful ERP solution.
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Nexoid's answer
he primary technologies used include advanced AI, serverless design based on Amazon AWS, REST API, and WebHooks for seamless third-party integration. Nexoid's ITSM module is built on top of the ERP for superior quality and satisfaction.
Nexoid's answer
Nexoid ERP and ITSM solutions stand out with their highly flexible and adaptable nature. They allow for complete code transparency, enabling every aspect to be swiftly and effortlessly modified. Additionally, Nexoid employs powerful AI to streamline workflows and enhance productivity upon ticket creation.
Nexoid's answer
A person should choose Nexoid due to its versatility, speed, cost-effectiveness, and focus on customer satisfaction. Nexoid offers flexible, no-contract plans, resulting in cost reductions of up to 50%. Its serverless design, backed by Amazon AWS, ensures top speed and performance.
Nexoid's answer
The primary audience for Nexoid is businesses of all sizes seeking an advanced enterprise resource planning solution that is robust, adaptable, and can evolve with their needs
Nexoid's answer
Nexoid, launched in 2014, began as an IT consultancy before transitioning into offering bespoke ITSM and ERP solutions. The driving force behind Nexoid was the desire to bridge the gap between IT departments and other business units. The foundation of our approach is 'efficiency,' leading to a customizable and user-friendly ITSM solution. Nexoid's modern interface reimagines problem-solving in IT, transforming from a cycle of firefighting to a constructive method of task resolution, thus driving positive change inside and outside IT departments.
My journey, as the founder of Nexoid, Jontathon Grantham, started at an early age with an introduction to computers while my father was recuperating from a serious injury. Despite academic struggles due to dyslexia, I moved to the UK, embarked on various business contracts, returned to Australia to complete an MBA, and then back to the UK for more projects. Through my experiences, I observed a common thread of dissatisfaction within the IT industry. This realization motivated me to inspire change, fostering a more positive and productive environment. This transformation had a domino effect, leading to improved business outcomes and personal growth within the teams I worked with. Nexoid is the continuation of my journey to humanize the tech industry.
Nexoid's answer
A Company of Engineering , Barden Chapman is using our ERP solutions. AM Digital is also one of our clients using our ITSM solution
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Microsoft Dynamics - Unify CRM and ERP capabilities and break down data silos with Dynamics 365—modern, intelligent cloud applications that help move your business forward.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
SAP - SAP stands for System Applications and Products in Data Processing. SAP is the market leader in ERP software and helps companies of all sizes. Read more
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