Software Alternatives, Accelerators & Startups

Nexoid VS Zendesk

Compare Nexoid VS Zendesk and see what are their differences

Nexoid logo Nexoid

Nexoid, an ERP revolution: swift, adaptable, AI-enhanced. Enjoy AWS speed, flexible pay-as-you-go plans, easy automation, and up to 50% cost savings.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Nexoid Landing page
    Landing page //
    2023-06-14

Discover the power of advanced enterprise resource planning with Nexoid, a flexible, cost-effective ERP system that evolves with your business. Nexoid, a revolution in ERP systems, has been carefully crafted by leading industry experts, merging the best of ITIL and other practices to offer a robust, adaptable solution. Complete code transparency, from back-end processes to the color of a button, every aspect of Nexoid can be modified swiftly and effortlessly, making it an ideal fit for businesses of all sizes. Nexoid stands alone when it comes to speed and performance. On ticket creation, our powerful AI instantly retrieves related data, streamlining workflows and boosting productivity. Our ITSM module, built on top of the ERP, works seamlessly to enhance the overall quality and satisfaction for both your team and your customers. Experience unparalleled speed, security, and distribution with Nexoid's Amazon AWS-backed architecture. Our serverless design eliminates bottlenecks and distributes requests across thousands of servers, ensuring top performance. No more rigid pricing structures. With Nexoid, you only pay for what you use. Our no-contract, flexible plans adjust to your needs, resulting in cost reductions of up to 50%. Our unique permissions management system allows for seamless team integration, providing a versatile platform for your business operations. Embrace automation with our custom code workflows, which can be triggered by user actions, API calls, or scheduled tasks. Third-party integration is a breeze with our REST API and WebHooks, giving you the power to streamline operations and improve efficiency. Join the revolution in ERP systems with Nexoid. Work smarter, enhance productivity, and elevate customer satisfaction while saving time and money. Choose Nexoid for an innovative, flexible, and powerful ERP solution.

  • Zendesk Landing page
    Landing page //
    2024-05-06

Nexoid

Website
nexoid.com
$ Details
freemium $30.0 / Monthly
Platforms
Google Chrome Firefox Safari Windows Linux Android Chromebook SaaS On Premise
Release Date
2018 April
Categories

Nexoid videos

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Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Nexoid and Zendesk)
ERP
100 100%
0% 0
Customer Support
0 0%
100% 100
ITSM
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Nexoid and Zendesk.

Which are the primary technologies used for building your product?

Nexoid's answer

he primary technologies used include advanced AI, serverless design based on Amazon AWS, REST API, and WebHooks for seamless third-party integration. Nexoid's ITSM module is built on top of the ERP for superior quality and satisfaction.

What makes your product unique?

Nexoid's answer

Nexoid ERP and ITSM solutions stand out with their highly flexible and adaptable nature. They allow for complete code transparency, enabling every aspect to be swiftly and effortlessly modified. Additionally, Nexoid employs powerful AI to streamline workflows and enhance productivity upon ticket creation.

Why should a person choose your product over its competitors?

Nexoid's answer

A person should choose Nexoid due to its versatility, speed, cost-effectiveness, and focus on customer satisfaction. Nexoid offers flexible, no-contract plans, resulting in cost reductions of up to 50%. Its serverless design, backed by Amazon AWS, ensures top speed and performance.

How would you describe your primary audience?

Nexoid's answer

The primary audience for Nexoid is businesses of all sizes seeking an advanced enterprise resource planning solution that is robust, adaptable, and can evolve with their needs

What's the story behind your product?

Nexoid's answer

Nexoid, launched in 2014, began as an IT consultancy before transitioning into offering bespoke ITSM and ERP solutions. The driving force behind Nexoid was the desire to bridge the gap between IT departments and other business units. The foundation of our approach is 'efficiency,' leading to a customizable and user-friendly ITSM solution. Nexoid's modern interface reimagines problem-solving in IT, transforming from a cycle of firefighting to a constructive method of task resolution, thus driving positive change inside and outside IT departments.

My journey, as the founder of Nexoid, Jontathon Grantham, started at an early age with an introduction to computers while my father was recuperating from a serious injury. Despite academic struggles due to dyslexia, I moved to the UK, embarked on various business contracts, returned to Australia to complete an MBA, and then back to the UK for more projects. Through my experiences, I observed a common thread of dissatisfaction within the IT industry. This realization motivated me to inspire change, fostering a more positive and productive environment. This transformation had a domino effect, leading to improved business outcomes and personal growth within the teams I worked with. Nexoid is the continuation of my journey to humanize the tech industry.

Who are some of the biggest customers of your product?

Nexoid's answer

A Company of Engineering , Barden Chapman is using our ERP solutions. AM Digital is also one of our clients using our ITSM solution

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Nexoid and Zendesk

Nexoid Reviews

We have no reviews of Nexoid yet.
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Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Nexoid mentions (0)

We have not tracked any mentions of Nexoid yet. Tracking of Nexoid recommendations started around Jun 2023.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Nexoid and Zendesk, you can also consider the following products

Microsoft Dynamics - Unify CRM and ERP capabilities and break down data silos with Dynamics 365—modern, intelligent cloud applications that help move your business forward.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SAP - SAP stands for System Applications and Products in Data Processing. SAP is the market leader in ERP software and helps companies of all sizes. Read more

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!