Software Alternatives & Startups

Muck Rack VS UserTesting.com

Compare Muck Rack VS UserTesting.com and see what are their differences

Muck Rack

Muck Rack is a public relations and communications software built for the digital, traditional and social media world.

Rating
0 reviews
UserTesting.com

Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

Rating
0 reviews
Pricing
Free trial
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, UserTesting.com seems to be a lot more popular than Muck Rack. While we know about 101 links to UserTesting.com, we've tracked only 7 mentions of Muck Rack.

social mentions
7 vs 101
Reputation Management popularity
100% vs 0%
alternatives listed
147 vs 240+

Base details

Website, pricing, platforms and company facts side by side.

Muck Rack
UserTesting.com
Website muckrack.com usertesting.com
Pricing
Company — Startup from the United States · 500 - 999 employees · 2007
Listed in

About Muck Rack and UserTesting.com

In their own words, as submitted to SaaSHub.

Muck Rack
UserTesting.com

No description of Muck Rack yet.

UserTesting enables every organization to deliver the best customer experience powered by human insight. With UserTesting’s on-demand Human Insight Platform, companies across industries make accurate customer-first decisions at every level, at the speed business demands.

Read more about UserTesting.com

Features and specs

What each product offers, as listed by its team.

Muck Rack 5 features
UserTesting.com 7 features
  • Comprehensive Media Database
    Muck Rack offers a vast and up-to-date database of journalists, bloggers, and media outlets, making it easier for PR professionals to find and connect with relevant contacts.
  • Real-Time Media Monitoring
    The platform provides real-time updates and alerts about brand mentions and industry news, allowing users to stay informed and respond promptly to media opportunities.
  • User-Friendly Interface
    Muck Rack features an intuitive and easy-to-navigate interface, which simplifies the process of finding media contacts, managing campaigns, and tracking results.
  • Collaborative Tools
    The platform offers tools for team collaboration, enabling multiple users to work together on media outreach campaigns and track collective progress.
  • Integrated Pitching
    Muck Rack allows users to pitch journalists directly through the platform, streamlining the communication process and improving efficiency.

Possible disadvantages

  • Cost
    The platform can be expensive, particularly for small businesses or freelancers, as it often requires a significant financial investment to access its full range of features.
  • Learning Curve
    While the interface is user-friendly, there can still be a learning curve for new users who are unfamiliar with the platform or new to media relations.
  • Data Overload
    Given the extensive database and real-time updates, users may experience information overload and find it challenging to filter and prioritize relevant contacts and news.
  • Limited Customization
    Some users may find that Muck Rack's customization options for media lists and reports are limited, potentially restricting their ability to tailor these tools to specific needs.
  • Dependence on Internet Access
    As a cloud-based platform, Muck Rack requires a stable internet connection, which may pose challenges for users in areas with unreliable connectivity.
  • Ease of Use
    The platform is user-friendly and easy to navigate, making it simple for users to set up tests and analyze results.
  • Quality of Feedback
    Provides high-quality, detailed feedback from real users, which can be instrumental in improving user experience.
  • Quick Turnaround Time
    Enables rapid collection of feedback, often providing results within hours, which is ideal for iterative testing and fast-paced development cycles.
  • Diverse Participant Pool
    Offers access to a broad and diverse range of participants, ensuring that feedback is representative of different demographics and user types.
  • Comprehensive Analytics
    Includes robust analytics tools that help users make sense of the data collected and draw actionable insights.
  • Customizable Tests
    Allows for the creation of highly customizable tests to fit specific research needs and objectives.
  • Video Feedback
    Participants provide video recordings of their sessions, offering visual and contextual insights into user interactions.

Possible disadvantages

  • Cost
    The platform can be expensive, making it less accessible for smaller businesses or startups with limited budgets.
  • Participant Dropout
    There can be instances of participants dropping out of tests, which may require rescheduling and cause delays.
  • Limited Session Duration
    Testing sessions are often limited in duration, which might not be sufficient for more comprehensive or complex tests.
  • Dependency on External Participants
    The quality and reliability of the feedback are dependent on the external participant pool, which can sometimes be inconsistent.
  • Learning Curve
    While the platform is generally user-friendly, there can still be a learning curve for users unfamiliar with UX research methodologies.

Analysis

An editorial look at what each product does well and who it suits.

Muck Rack
UserTesting.com

No analysis of Muck Rack yet.

Overall verdict

  • UserTesting.com is generally considered a good tool for businesses looking to conduct user research and usability testing. Its platform is user-friendly and it provides high-quality, actionable insights. However, its suitability may vary depending on the specific requirements of a project, such as budget constraints and target audience.

Why this product is good

  • UserTesting.com is a popular platform for gaining insights into user experience by allowing businesses to watch real users interact with their products or websites. It offers valuable video-based feedback from a diverse group of testers, which can help identify pain points, improve usability, and enhance customer satisfaction.

Recommended for

  • Product managers seeking to understand user interactions
  • UI/UX designers needing feedback on design elements
  • Marketing teams aiming to improve customer engagement
  • Businesses of various sizes looking to enhance their digital platforms

Videos

Walkthroughs and reviews on video.

Muck Rack 2 videos + Add
UserTesting.com 1 video + Add

Public Relations Tools: Muck Rack

More videos

  • - What is Muck Rack?

Testing out UserTesting.com (LEGIT SIDE HUSTLE?!?)

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Muck Rack
UserTesting.com
100% 100%
0% 0%
0% 0%
100% 100%
100% 100%
0% 0%
0% 0%
100% 100%

User comments

Share your experience with using Muck Rack and UserTesting.com. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Muck Rack no reviews yet
UserTesting.com no reviews yet

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Muck Rack 7 mentions
UserTesting.com 101 mentions
  • Ask HN: Who is hiring? (March 2025)
    Muck Rack | Senior Machine Learning Engineer | Remote | Full-time | https://muckrack.com Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust,... - Source: Hacker News / over 1 year ago
  • Scheme in Scheme on WASM in the Browser
    Https://muckrack.com/ * Harvard Library Innovation Lab. - Source: Hacker News / almost 3 years ago
  • Need help asap
    On many news websites, you can click on their name from any story they've written to see all of their writing with that publication. If they've been around for a bit, they'll probably have an entry on https://muckrack.com/. Source: over 3 years ago

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  • Low-cost, one-off unmoderated usability testing platforms
    Lookback, Usability Hub (now called Lyssna) and Validately but have been spoiled by former employers who had the budget for usertesting.com so I'm pretty out of the loop on low-budget options. TIA! Source: almost 3 years ago
  • Interview recruiting?
    I need to recruit 5-6 parents/grandparents for a study and I'm having trouble finding a company I can use (aside from usertesting.com since they tailor to large companies and I'm doing freelance work). Every company I've come across... Source: about 3 years ago
  • iOS User Testing App Won't Open
    Anyone else having problems with the iOS UserTesting App? Mine just opens and shows the logo, and stays there. I can see multiple tests available on usertesting.com, but can't open the app. I have a iPhone 13, updated to 17.1. Source: about 3 years ago

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Alternatives to Muck Rack and UserTesting.com

When comparing Muck Rack and UserTesting.com, you can also consider the following products.