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Microsoft Forms VS Refiner

Compare Microsoft Forms VS Refiner and see what are their differences

Microsoft Forms

Simplistic surveys by Microsoft.

Rating
4.0 · 1 review
Alternatives Is it good?
Refiner

Customer Feedback Surveys For SaaS

Rating
0 reviews
Pricing
Freemium Free trial $49 / Monthly (1000 Survey Responses)
Alternatives Is it good?
CodeeSuite
CodeeSuite gives hotels, restaurants and venues everything they need to create QR codes, digital menus and smart screens — and to track how they perform — from one dashboard. sponsored

Which is more popular?

Based on our record, Microsoft Forms seems to be more popular. It has been mentioned 16 times since March 2021.

social mentions
16 vs 0
Form Builder popularity
100% vs 0%
alternatives listed
240+ vs 149

Base details

Website, pricing, platforms and company facts side by side.

Microsoft Forms
Refiner
Website forms.office.com refiner.io
Pricing —
Freemium Free trial $49 / Monthly (1000 Survey Responses) Official pricing
Platforms —
Web
Company — 2020
Listed in
Surveys Form Builder Forms And Surveys Survey Tools +1
Customer Feedback Survey Tools Forms And Surveys User Feedback +1

About Microsoft Forms and Refiner

In their own words, as submitted to SaaSHub.

Microsoft Forms
Refiner

No description of Microsoft Forms yet.

Refiner is a user feedback & customer survey solution for data driven SaaS teams. Refiner helps you better understand who your users really are, what they need and how you can help them achieve their goals. Profile your users, measure customer satisfaction (NPS + CSAT) or research what to...

Read more about Refiner

Features and specs

What each product offers, as listed by its team.

Microsoft Forms 5 features
Refiner 6 features
  • Integration with Microsoft 365
    Microsoft Forms seamlessly integrates with other Microsoft 365 apps such as Excel, SharePoint, and Teams, enhancing collaboration and data management.
  • Ease of Use
    The platform offers a user-friendly interface that simplifies form creation and distribution, making it accessible even to non-technical users.
  • Real-time Collaboration
    Multiple users can collaborate on form creation and data analysis in real-time, fostering teamwork and increasing productivity.
  • Customization Options
    It offers various customization options, including themes, question types, and response validation, allowing users to tailor forms to specific needs.
  • Analytics and Reporting
    Built-in analytics tools provide insights and visualizations directly within Microsoft Forms, aiding in data-driven decision-making.

Possible disadvantages

  • Limited Advanced Features
    Compared to other specialized survey tools, Microsoft Forms lacks some advanced features such as complex branching, advanced logic, and extensive third-party integrations.
  • Design Flexibility
    The platform has limited design customization options, making it less suitable for users looking to create highly branded or unique forms.
  • Response Limits
    Free and some standard Microsoft 365 plans have response limits, which can be restrictive for organizations conducting large-scale surveys.
  • Export Limitations
    Exporting data to other formats or systems can be cumbersome, especially when dealing with large datasets or requiring specific data formats.
  • Dependency on Microsoft Ecosystem
    While integration with Microsoft 365 is a strength, it can also be a limitation for users or organizations that rely on non-Microsoft tools and services.
  • Free to use
  • Integrations
    Zapier, Segment, Webhooks, Slack
  • Popup Survey
  • On-Page Survey
  • NPS Widget
  • Customer Feedback Widget

Analysis

An editorial look at what each product does well and who it suits.

Microsoft Forms
Refiner

Overall verdict

  • Yes, Microsoft Forms is generally well-regarded as a user-friendly tool for creating and managing online forms.

Why this product is good

  • Microsoft Forms is considered good due to its ease of use, integration with other Microsoft 365 applications, real-time collaboration features, and robust data analysis capabilities. It provides an intuitive interface for creating surveys, quizzes, and polls and offers automatic data export to Excel for further analysis. Additionally, it ensures data security and privacy, adherent to Microsoft's compliance guidelines.

Recommended for

  • Educational institutions requiring tools for quizzes and feedback collection
  • Businesses looking for an integrated solution for customer surveys and employee feedback
  • Teams that already use Microsoft 365 and need seamless integration with other applications
  • Users who require real-time data analysis and collaboration on form responses

Overall verdict

  • Refiner is a reliable and versatile solution for businesses that need detailed customer feedback and data analysis to inform their decisions. It is particularly beneficial for companies that prioritize user experience and need actionable insights into customer sentiments.

Why this product is good

  • Refiner (refiner.io) is considered a good tool because it provides a robust suite of features for gathering customer feedback and insights. It offers customizable surveys, advanced targeting options, and integration with various platforms, making it highly effective for businesses looking to enhance their product development and customer satisfaction strategies.

Recommended for

  • Product managers seeking customer feedback for product improvements
  • Marketing teams looking to understand customer preferences and behaviors
  • Startups in need of efficient tools for collecting and analyzing user feedback
  • Businesses that require integration capabilities with other platforms and tools

Videos

Walkthroughs and reviews on video.

Microsoft Forms 3 videos + Add
Refiner 3 videos + Add

Review of Microsoft Forms Pro 2019 • Office 365 Survey Solution

More videos

  • - Introducing Microsoft Forms Pro
  • - Microsoft Forms Pro | Business Applications April 2019 Release

The Ultimate Laneige Cream Skin Refiner Review

More videos

  • - Can BioEssence Tanaka Refiner brighten up your skin? - Product Review
  • - LANEIGE - Cream Skin Refiner (Review)

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Microsoft Forms
Refiner
100% 100%
Form Builder
0% 0%
0% 0%
Customer Feedback
100% 100%
82% 82%
Surveys
18% 18%
80% 80%
Forms And Surveys
20% 20%

User comments

Share your experience with using Microsoft Forms and Refiner. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Microsoft Forms 4.0 · 1 review
Refiner no reviews yet

We have no reviews of Refiner yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Microsoft Forms 16 mentions
Refiner 0 mentions
  • MS Forms: Employee to send form and recieve results on his email depending on which employee emails the form (dynamic)
    When you use the word ‘form’ in a Microsoft context, readers including myself may assume you are talking about Microsoft forms on https://forms.office.com. Source: over 3 years ago
  • How does your company do its IT Onboarding?
    Make a Microsoft Forms that they have to fill out. Set it to email you when it's completed. Tell people that they have to fill it out properly or they can't have access to anything. The last thing they had before I got here was on... Source: over 3 years ago
  • Microsoft Forms are constantly refreshing and logging out
    You can get to forms.office.com but when you open any form to edit it just constantly refreshes and then kicks you back to a login screen. Source: over 3 years ago

View more

Tracking Refiner since Mar 2021.

Alternatives to Microsoft Forms and Refiner

When comparing Microsoft Forms and Refiner, you can also consider the following products.

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