Software Alternatives, Accelerators & Startups

Survey Monkey VS Microsoft Forms

Compare Survey Monkey VS Microsoft Forms and see what are their differences

Survey Monkey logo Survey Monkey

Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Microsoft Forms logo Microsoft Forms

Simplistic surveys by Microsoft.
  • Survey Monkey Landing page
    Landing page //
    2023-10-10
  • Microsoft Forms Landing page
    Landing page //
    2023-03-27

Survey Monkey features and specs

  • Ease of Use
    SurveyMonkey offers an intuitive interface that allows users to create surveys quickly and easily, even without technical expertise.
  • Variety of Templates
    The platform provides a wide range of customizable survey templates, which can save time and ensure a professional look.
  • Advanced Analytics
    Powerful analytics tools that help users interpret data through charts, graphs, and other visualization methods.
  • Integration Capabilities
    SurveyMonkey integrates with various third-party tools and services like Google Drive, Mailchimp, and Salesforce, enhancing its usability across different platforms.
  • Mobile-Friendly
    Surveys created on SurveyMonkey are optimized for mobile devices, ensuring good performance and compatibility for respondents using smartphones or tablets.
  • Survey Logic
    Features such as skip logic, randomization, and piping help create more customized and targeted surveys.
  • 24/7 Customer Support
    SurveyMonkey provides round-the-clock customer support to assist users with any issues or queries.

Possible disadvantages of Survey Monkey

  • Cost
    The free version has limitations, and features like advanced analytics, skip logic, and white labeling require a paid subscription, which can be pricey.
  • Limited Customization
    While SurveyMonkey offers various templates and themes, the customization options can be somewhat restrictive compared to other platforms.
  • Data Ownership
    There are some concerns regarding data privacy and ownership, as SurveyMonkey retains certain rights over the data collected using their platform.
  • Response Limitations
    The free plan has limitations on the number of responses you can collect, which can be restrictive for larger surveys.
  • Complex Survey Structures
    Creating highly complex surveys with extensive logic and branching can be cumbersome and sometimes requires a steep learning curve.
  • Branding Restrictions
    The free and lower-tier plans include SurveyMonkey branding on the surveys, which may not look professional for business purposes.
  • Export Limitations
    Exporting data, especially to more advanced formats, is generally restricted to higher-tier paid plans.

Microsoft Forms features and specs

  • Integration with Microsoft 365
    Microsoft Forms seamlessly integrates with other Microsoft 365 apps such as Excel, SharePoint, and Teams, enhancing collaboration and data management.
  • Ease of Use
    The platform offers a user-friendly interface that simplifies form creation and distribution, making it accessible even to non-technical users.
  • Real-time Collaboration
    Multiple users can collaborate on form creation and data analysis in real-time, fostering teamwork and increasing productivity.
  • Customization Options
    It offers various customization options, including themes, question types, and response validation, allowing users to tailor forms to specific needs.
  • Analytics and Reporting
    Built-in analytics tools provide insights and visualizations directly within Microsoft Forms, aiding in data-driven decision-making.

Possible disadvantages of Microsoft Forms

  • Limited Advanced Features
    Compared to other specialized survey tools, Microsoft Forms lacks some advanced features such as complex branching, advanced logic, and extensive third-party integrations.
  • Design Flexibility
    The platform has limited design customization options, making it less suitable for users looking to create highly branded or unique forms.
  • Response Limits
    Free and some standard Microsoft 365 plans have response limits, which can be restrictive for organizations conducting large-scale surveys.
  • Export Limitations
    Exporting data to other formats or systems can be cumbersome, especially when dealing with large datasets or requiring specific data formats.
  • Dependency on Microsoft Ecosystem
    While integration with Microsoft 365 is a strength, it can also be a limitation for users or organizations that rely on non-Microsoft tools and services.

Analysis of Survey Monkey

Overall verdict

  • Overall, SurveyMonkey is a strong choice for anyone in need of a comprehensive and easy-to-use survey platform, with a variety of features that cater to different needs and scales.

Why this product is good

  • SurveyMonkey is widely regarded as a good tool for creating, distributing, and analyzing surveys due to its user-friendly interface, diverse question types, robust analytics, and integration capabilities. Users can easily design surveys with a wide range of customizable templates, collect responses seamlessly, and gain insights through detailed reports.

Recommended for

  • businesses seeking customer feedback or conducting market research
  • educational institutions gathering student or faculty feedback
  • non-profits conducting outreach or program evaluations
  • event organizers collecting attendee feedback
  • researchers conducting academic surveys

Analysis of Microsoft Forms

Overall verdict

  • Yes, Microsoft Forms is generally well-regarded as a user-friendly tool for creating and managing online forms.

Why this product is good

  • Microsoft Forms is considered good due to its ease of use, integration with other Microsoft 365 applications, real-time collaboration features, and robust data analysis capabilities. It provides an intuitive interface for creating surveys, quizzes, and polls and offers automatic data export to Excel for further analysis. Additionally, it ensures data security and privacy, adherent to Microsoft's compliance guidelines.

Recommended for

  • Educational institutions requiring tools for quizzes and feedback collection
  • Businesses looking for an integrated solution for customer surveys and employee feedback
  • Teams that already use Microsoft 365 and need seamless integration with other applications
  • Users who require real-time data analysis and collaboration on form responses

Survey Monkey videos

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Add video

Microsoft Forms videos

Review of Microsoft Forms Pro 2019 โ€ข Office 365 Survey Solution

More videos:

  • Review - Introducing Microsoft Forms Pro
  • Review - Microsoft Forms Pro | Business Applications April 2019 Release

Category Popularity

0-100% (relative to Survey Monkey and Microsoft Forms)
Surveys
90 90%
10% 10
Forms And Surveys
91 91%
9% 9
Form Builder
87 87%
13% 13
Customer Feedback
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Survey Monkey and Microsoft Forms

Survey Monkey Reviews

10 SurveyMonkey Alternatives and Competitors in 2024
This alternative to SurveyMonkey offers professionally designed templates, customizable options, and personalized Nudges that blend seamlessly with your branding. Their targeted surveys yield more valuable responses than email surveys, as they capture users in the moment. You have complete control over when and whom the survey targets, allowing for feedback collection at...
Source: clickup.com
9 Survey Monkey Alternatives for Your 2024 Market Research
Weโ€™ve already laid out the central features of Survey Monkey, but what exactly makes it one of the best choices for data collection and market research? Here are several reasons why you might pick Survey Monkey:
10 Better Alternatives to Survey Monkey for Comprehensive Data Collection
Medallia is a compelling alternative to Survey Monkey, especially for enterprises looking to gain a comprehensive understanding of customer experiences and feedback. Its extensive feedback collection options, advanced analytics, and focus on actionable insights make it an invaluable tool for businesses striving to enhance customer satisfaction and loyalty. While Medallia...
Source: www.zoho.com
Top 5 Alternatives To SurveyMonkey: List of Top Survey Software Competitors
If you are looking for SurveyMonkey alternatives then we have prepared a list of reliable solutions that you can try out instead. This article details the main features and benefits of SurveyMonkey and five good alternatives. We also compare their pricing schemes and integration options for your benefit.
SurveyMonkey Competitors and Alternatives โ€“ 7 of the Best
AskNicely is survey software with a very defined purpose: helping companies improve customer satisfaction based on the Net Promoter Score (NPS). Boasting a 38-percent response rate, this SurveyMonkey alternative leverages connections that allow users to integrate surveys into software they already use to reach out to and learn from customers.

Microsoft Forms Reviews

  1. โœ“ Adrian | Mobile Forms - Digital Inspections - Enterprise Checklists - Data collection
    ยท Marketing at Mobile Forms ยท
    My home inspection form software review of microsoft forms builder

    This is my review of microsoft forms builder used as a home inspection software.

    As a home inspector, I was trying to use Microsoft forms builder as a gathering information tool through surveys as it is an essential part of understanding the needs and preferences of customers and employees, as well as property investors and homeowners.

    There is evidence that customer satisfaction surveys increase customer engagement by differentiating your brand and showing that you care about yourself. Similarly, employee surveys are essential to measuring internal engagement within organizations. This underscores the need for robust tools that effectively report survey/survey responses in a measurable way so that results can facilitate decision-making. That's where MS Forms comes in. With an easy-to-use interface, Forms lets you create short surveys or develop surveys for free as part of the Office 365 suite of applications. While there are other third-party alternatives, such as SurveyMonkey, that have survey and query capabilities, Forms is free under the Office 365 subscription.

    The advantage of Forms is that it offers more seamless integration with other Microsoft applications. In the past, Microsoft had InfoPath, which had the same goal but was more complex to design and start.

    One of the features of Forms to note is Dynamic Customer Voice 365. It's a business feedback management application built into Forms that allows easy tracking of customer measurements by introducing real-time survey data into customer records. It comes with project management capabilities that allow you to gather multiple surveys with similar metrics to simplify analysis, so you can understand how customers see your services. Important: You'll need a paid license to access Dynamic 365 Customer Voice, but it's available for a free 30-day trial.

    From a management perspective, Forms enables business leaders to understand the needs and productivity of employees quickly and effectively. For example, ITW's management team used forms to check with employees during the pandemic. It has been invaluable in providing information and measures on productivity, well-being and assessing employees' remote work needs (e.g., need for office equipment and stationery). This form builder allows any device to connect and contribute to a continuous live survey, with results dynamically visible on the backend, so employees can respond to surveys at a company-wide virtual meeting. The management team can then visualize these responses as they arrive and respond live, creating a more conversational feeling, even in a remote environment.

    Engaged employees are 27% more likely to report "excellent" performance. (Source: Gallup) Microsoft Planner Productivity monitoring and task management are an integral part of inter-team organizational alignment; there is evidence that a work environment where employees feel connected when working on projects increases engagement and productivity. Microsoft Planner is a comprehensive task and work management solution that allows teams to stay connected throughout a project, manage their time and organize. The planner allows you to set up due date notifications so that team members receive reminders about the due date, which maintains connectivity and increases responsibility for tasks. In addition, one of the planner's new features allows you to announce tasks in Teams so users can discuss them in the Team channel.

    Other apps I have reviewed like Monday.com or Smartsheet</a" may provide similar features, but being part of the Microsoft 365 suite, Planner can easily be integrated with other applications on the platform. And of course, the value you get from a free app in Planner far exceeds the cost of payment for any third-party application.

    All in all, personally, I think I have wasted enough time on non specialized form builders until I stumbled upon nSpek. It truly changes the game of home inspections for a... home inspector :D

    You can check out more reviews of inspection software I was able to find, so that you can dive much deeper into the whole software comparison as a property manager.

    ๐Ÿ Competitors: nSpek, ProntoForms, Google Forms

27 Best Typeform Alternatives In 2022 (Free & Paid)
When it comes to choosing a Typeform alternative, you might be looking for the one that can be easily integrated with Excel. Microsoft Forms can do this, and itโ€™s a tremendous online form tool too.
The 11 Best Online Form Builder Apps in 2019
Adding questions to Microsoft Forms is fast and simple: add a question, choose the answer format, and type in your questions and response options. And while Microsoft Forms doesn't offer some of the response types you'll find in Google Formsโ€”it doesn't allow respondents to upload files, for exampleโ€”it does have response types you won't find in Google Forms, like Net Promoter...
Source: zapier.com

Social recommendations and mentions

Based on our record, Microsoft Forms should be more popular than Survey Monkey. It has been mentiond 16 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Survey Monkey mentions (9)

  • In-app surveys for React Native Apps
    Let's talk about the big 2 first: Typeform and SurveyMonkey. - Source: dev.to / over 1 year ago
  • [iOS] Pro-tip: if the fill password prompt is not automatically showing up on websites/apps on your iPhone, make sure to include "https://" before the URI.
    For example, instead of setting your URI for SurveyMonkey to surveymonkey.com, you should instead set it to https://surveymonkey.com. Source: about 2 years ago
  • Iโ€™ve been nominated as chair of the Landscaping Committeeโ€ฆ what advice do you have?
    After that's all clear, I'd survey the HOA (surveymonkey.com) and create some type of chart (maybe a importance/performance grid) showing where residents feel the most help is currently needed in terms of landscaping. Your team can then work from there. Source: over 3 years ago
  • Is the Use of Social Media Addictive?
    The primary research for this will be carried out by creating a survey through surveymonkey.com and the information collated will be compared with my secondary research and a conclusion will be formed. Source: over 3 years ago
  • What is your job and how much do you get paid?
    Hey eveyone, can you take a minute and take this? I am doing a course in UX Design and I have to do some surveys like this. So if you could help me out, please take this survey and then let me know what you think. https://www.surveymonkey.com/r/WCW2Y2W Anonymous Job Survey Surveymonkey.com. Source: almost 4 years ago
View more

Microsoft Forms mentions (16)

  • MS Forms: Employee to send form and recieve results on his email depending on which employee emails the form (dynamic)
    When you use the word โ€˜formโ€™ in a Microsoft context, readers including myself may assume you are talking about Microsoft forms on https://forms.office.com. Source: over 2 years ago
  • How does your company do its IT Onboarding?
    Make a Microsoft Forms that they have to fill out. Set it to email you when it's completed. Tell people that they have to fill it out properly or they can't have access to anything. The last thing they had before I got here was on PAPER... ISYN. Source: over 2 years ago
  • Microsoft Forms are constantly refreshing and logging out
    You can get to forms.office.com but when you open any form to edit it just constantly refreshes and then kicks you back to a login screen. Source: over 2 years ago
  • How To Create A Fillable Form In Sharepoint Office 365?
    Or just use Microsoft Forms, available at https://forms.office.com. Source: over 2 years ago
  • Easiest Way to Collect Data from Many People at an Organization
    Could you send out a forms link and then collate the data? Source: over 2 years ago
View more

What are some alternatives?

When comparing Survey Monkey and Microsoft Forms, you can also consider the following products

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Google Forms - Simple web forms from Google.

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

Jotform - Free Online Form Builder & Form Creator

Paperform - A digital Swiss Army Knife for Small Businesses

Wufoo - Wufoo's HTML form builder helps you create online web forms. Use our web form creator to power your contact forms, online surveys, and event registrations.