Software Alternatives, Accelerators & Startups

Formbricks VS Refiner

Compare Formbricks VS Refiner and see what are their differences

Formbricks logo Formbricks

Open Source Survey and Experience Management Platform

Refiner logo Refiner

Customer Feedback Surveys For SaaS
  • Formbricks Landing page
    Landing page //
    2023-08-23

Formbricks is a open-source survey and experience management software.

With Formbricks you can create link surveys like Typeform, website surveys like HotJar Ask and targeted in-app surveys. You can gather ANY kind of feedback of ANY user segment at ANY point in the user journey. Really powerful ๐Ÿ’ช

Not conviced yet? Maybe this helps: Self-hosting in minutes (Docker) 100% control over your data (open-source) Customize / extend as you wish (open-source, you got it)

Start with our FREE FOREVER Community Edition, upgrade when you need it ๐Ÿš€

  • Refiner Landing page
    Landing page //
    2020-05-15

Refiner is a user feedback & customer survey solution for data driven SaaS teams. Refiner helps you better understand who your users really are, what they need and how you can help them achieve their goals.

Profile your users, measure customer satisfaction (NPS + CSAT) or research what to build next. Our beautiful in-app survey widgets get you all the customer insights you need to grow your business.

Push survey responses in real time to the tools you already use with Segment or Zapier. Update your customer database with webhooks or analyze all data with good old Excel. Refiner is not another data silo.

Formbricks

$ Details
freemium โ‚ฌ49.0 / Monthly (Unlimited surveys, Unlimited Team Members)
Platforms
-
Release Date
2022 November
Startup details
Country
Germany
Founder(s)
Johannes Dancker, Matthias Nannt
Employees
1 - 9

Refiner

Website
refiner.io
$ Details
freemium $49.0 / Monthly (1000 Survey Responses)
Platforms
Web
Release Date
2020 April

Formbricks features and specs

  • Website Surveys
    Run well-timed surveys on public websites (scales to millions)
  • In-app Surveys
    Run highly targeted surveys in web and mobile apps.
  • Link and Email Surveys
    Survey people via shareable links and in emails
  • Self-hosting
    Host Formbricks on premise, even the free forever Community Edition
  • Multi-language Surveys
    Run one survey in multiple languages
  • Team Access Roles
    Manage large teams on Formbricks

Refiner features and specs

  • Free to use
  • Integrations
    Zapier, Segment, Webhooks, Slack
  • Popup Survey
  • On-Page Survey
  • NPS Widget
  • Customer Feedback Widget

Analysis of Refiner

Overall verdict

  • Refiner is a reliable and versatile solution for businesses that need detailed customer feedback and data analysis to inform their decisions. It is particularly beneficial for companies that prioritize user experience and need actionable insights into customer sentiments.

Why this product is good

  • Refiner (refiner.io) is considered a good tool because it provides a robust suite of features for gathering customer feedback and insights. It offers customizable surveys, advanced targeting options, and integration with various platforms, making it highly effective for businesses looking to enhance their product development and customer satisfaction strategies.

Recommended for

  • Product managers seeking customer feedback for product improvements
  • Marketing teams looking to understand customer preferences and behaviors
  • Startups in need of efficient tools for collecting and analyzing user feedback
  • Businesses that require integration capabilities with other platforms and tools

Formbricks videos

Formbricks Open Source Survey Tool launches on Product Hunt

Refiner videos

The Ultimate Laneige Cream Skin Refiner Review

More videos:

  • Review - Can BioEssence Tanaka Refiner brighten up your skin? - Product Review
  • Review - LANEIGE - Cream Skin Refiner (Review)

Category Popularity

0-100% (relative to Formbricks and Refiner)
Surveys
76 76%
24% 24
Customer Feedback
53 53%
47% 47
Forms And Surveys
63 63%
37% 37
User Feedback
0 0%
100% 100

Questions & Answers

As answered by people managing Formbricks and Refiner.

Which are the primary technologies used for building your product?

Formbricks's answer

nextJS, Prisma, TypeScript, Tailwind

Who are some of the biggest customers of your product?

Formbricks's answer

Flix (Flixbus, Flixtrain), Gumtree, Rivian, a handful of governmental organisations around the world

What makes your product unique?

Formbricks's answer

Our open-source survey tool is very easy to use in full compliance with GDPR, CCPA, HIPAA, and all other privacy and security regulations. Skip lengthy compliance and procurement processes, just deploy our free Community Edition with Docker and upgrade when you need it ๐Ÿš€

User comments

Share your experience with using Formbricks and Refiner. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Formbricks seems to be more popular. It has been mentiond 15 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Formbricks mentions (15)

  • Introducing Quackback: Open-Source Feedback Platform with a Built-in MCP Server
    Plausible brought open source to web analytics. Cal.com did it for scheduling. Formbricks did it for surveys. PostHog did it for product analytics. Quackback does it for feedback collection. - Source: dev.to / 5 months ago
  • Show HN: Typeform was too expensive so I built my own forms
    > An open-source alternative to Typeform and Google Forms Those two are the two extreme ends of the target audience archetypes. So, decide which is yours. > I was using Typeform, but as time went by and more people submitted forms, it got more and more expensive. When people say they build cheaper alternatives, I often assume that the original is becoming better and more successful. Competing on price rarely wins.... - Source: Hacker News / about 1 year ago
  • Surveying AI Satisfaction with Formbricks in CodeStash
    So, Iโ€™ve been working on CodeStash, this platform for sharing and discussing code snippets, kind of a cross between Reddit and Stack Overflow. The cool part? Thereโ€™s a built-in AI that explains code snippets, powered by Google Gemini. Whether it's some gnarly JavaScript or Python code, CodeStash lets users request an AI explanation on demand. Butโ€ฆ AI explanations can be a bit hit-or-miss. Some users might find the... - Source: dev.to / over 1 year ago
  • My Journey with the OSS.GG Hackathon: A Fulfilling Open Source Experience
    Participating in the OSS.GG hackathon has been an exciting and enriching experience. Engaging with projects from multiple partners like Dub, Formbricks, Hanko, OpenBB, Papermark, Twenty, and Unkey offered me the opportunity to explore the vast landscape of open source. Through this hackathon, I didnโ€™t just contribute to code; I also got hands-on experience in non-code contributions, which opened up new avenues for... - Source: dev.to / over 1 year ago
  • How to Survey Only Power Users in Your Next.js App with Formbricks
    In the fast-paced world of app development, understanding user behavior is crucial. Power usersโ€”those who frequently use and engage with your appโ€”can provide rich insights that can drive your productโ€™s growth. By implementing a targeted survey, you can capture their thoughts and preferences effectively. Formbricks simplifies this process, allowing you to create and manage surveys without the hassle of building a... - Source: dev.to / over 1 year ago
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Refiner mentions (0)

We have not tracked any mentions of Refiner yet. Tracking of Refiner recommendations started around Mar 2021.

What are some alternatives?

When comparing Formbricks and Refiner, you can also consider the following products

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Survicate - Collect feedback on your website and find out more about your visitors.

Iterate - Get the feedback you need to build better products

Tally.so - The simplest way to create forms, for free.

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

Google Forms - Simple web forms from Google.