Software Alternatives & Reviews

Metabase VS Intercom

Compare Metabase VS Intercom and see what are their differences

Metabase logo Metabase

Metabase is the easy, open source way for everyone in your company to ask questions and learn from...

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Metabase Landing page
    Landing page //
    2023-04-25
  • Intercom Landing page
    Landing page //
    2023-07-05

Metabase videos

Metabase is a free, self hosted, open source data analytics platform that keeps using it simple.

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Metabase and Intercom)
Business Intelligence
100 100%
0% 0
Customer Support
0 0%
100% 100
Data Dashboard
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Metabase and Intercom

Metabase Reviews

Top 11 Grafana Alternatives & Competitors [2024]
Metabase is tailored for exploring and querying structured data within databases. It empowers users with an intuitive interface to effortlessly create and share interactive dashboards, facilitating seamless data exploration. One of its notable advantages is the accessibility it offers to non-technical users, granting them the ability to create their own charts without...
Source: signoz.io
Embedded analytics in B2B SaaS: A comparison
Similar to Holistics also Metabase is a BI tool at its core. It however feels nothing like Looker and has a unique feel to it. It felt quite intuitive how its set-up but there’s still quite a steep learning curve, even for a well-seasoned data professional. Also Metabase offers an iFrame implementation for embedding. An added advantage of Metabase is that they are...
Source: medium.com
Best 8 Redash Alternatives in 2023 [In Depth Guide]
Metabase is a business intelligence software suite allowing you to ask questions about your data without complicated code and jargon and lets professionals visualize their business data accurately.
Source: www.datapad.io
8 Alternatives to Apache Superset That’ll Empower Start-ups and Small Businesses with BI
Small businesses and startups with limited resources that need to answer simple queries will find Metabase, Tableau, and PowerBI suitable for their needs. However, if you have an in-house data team dedicated to the project, you might find open-source software like Redash and Metabase (open-source version) beneficial. And if you have the team, time, and money, Looker or...
Source: trevor.io
Top 10 Tableau Open Source Alternatives: A Comprehensive List
Tableau Open Source alternatives are typically free, making them appealing to freelancers and small businesses. However, even Business Intelligence tools with a commercial component, such as Metabase, are less expensive on average. Metabase is very similar to Tableau in the sense that it is a Data Analytics tool that is accessible to both tech-savvy and non-tech-savvy users....
Source: hevodata.com

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Metabase should be more popular than Intercom. It has been mentiond 14 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Metabase mentions (14)

  • Is Tableau Dead?
    I've never used Tableau, but heard a lot of hate about it. However, in my previous role, we were big fans of Metabase (https://metabase.com). You can also self-host it, which was a huge win for us. - Source: Hacker News / 3 months ago
  • Ask HN: Open-Source Self-Hosted No-Code Platforms?
    The solution really depends on what sort of problems you are trying to solve and who your customers are. There are a fair few low-code solutions out there for reporting and data visualisation that are great for finance and marketing teams for example. e.g. https://metabase.com/ , https://evidence.dev/ For enterprise processes I'd go with Camunda (solely based on recommendations and not first hand experience).... - Source: Hacker News / about 1 year ago
  • Ask HN: Who is hiring? (December 2022)
    Metabase | https://metabase.com | REMOTE | Full-time | Backend, Frontend, Full Stack, and DevOps engineers. - Source: Hacker News / over 1 year ago
  • Make Better Decisions the Easy Way: Deploy Metabase with Azure Container Apps
    With a few simple steps, you can deploy Metabase on Microsoft Azure using Azure Container Apps. This process works for any Docker container hosted on Docker Hub, not just Metabase, so you can try it with your containers. - Source: dev.to / over 1 year ago
  • Integration/extension/plugin system in Nodejs
    Try metabase.com its built with node and uses plugins. Source: almost 2 years ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Metabase and Intercom, you can also consider the following products

Tableau - Tableau can help anyone see and understand their data. Connect to almost any database, drag and drop to create visualizations, and share with a click.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Microsoft Power BI - BI visualization and reporting for desktop, web or mobile

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Looker - Looker makes it easy for analysts to create and curate custom data experiences—so everyone in the business can explore the data that matters to them, in the context that makes it truly meaningful.

Drift - A messaging app that helps you grow your business.