Software Alternatives, Accelerators & Startups

ManageEngine Patch Manager Plus VS Zendesk

Compare ManageEngine Patch Manager Plus VS Zendesk and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

ManageEngine Patch Manager Plus logo ManageEngine Patch Manager Plus

Patch Manager Plus, an all-round patching solution, offers automated patch deployment for Windows, macOS, and Linux endpoints, plus patching support for 350+ third-party applications You can use it to patch computers within LAN and WAN.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • ManageEngine Patch Manager Plus Landing page
    Landing page //
    2022-12-15

Patch Manager Plus is an all round solution for your enterprise that enables you to manage and distribute patches to endpoints across the IT network. These endpoints consist of laptops, servers and workstations. Regularly updating applications across these systems, heightens the over all security posture of your enterprise.

Patch Manager Plus supports cross-platform patching with an expanding repository of patches for over 750 applications including third-party applications like Adobe, Java and Google Chrome. This security program lets you set up automated patch deployment workflows to take the bulk of everyday IT management tasks off your shoulder.

The Test & Approve feature enables you to test out patches prior to deployment, to make certain their source and proper function. This is to ensure crucial systems in your production environment do not face the risk of downtime as a result of a misbehaving patch.

Furthermore, the flexible deployment policies lets you tailor the patch management cycle around the specific needs of your enterprise. Patch Manager Plus is currently available as an on-premise solution, and Cloud-based solution. This security solution has a completely free edition that is fully functional and supports management of up to 20 computers and 5 servers. The paid editions for this product are called Professional and Enterprise editions and support a 30-day free trial. Download the free trial today!

  • Zendesk Landing page
    Landing page //
    2024-05-06

ManageEngine Patch Manager Plus

$ Details
paid Free Trial $245.0 / Annually (50 computers and single user license)
Platforms
Android iOS Cross Platform Windows Mac OSX Linux

ManageEngine Patch Manager Plus features and specs

  • Automate patch management
  • Cross-platform support
  • Third party applications patching
  • Flexible deployment policies
  • Test & approve patches
  • Windows 10 feature update deployment

Zendesk features and specs

  • User-Friendly Interface
    Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
  • Multi-Channel Support
    Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
  • Customizability
    The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
  • Robust Reporting and Analytics
    Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
  • Scalability
    The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

ManageEngine Patch Manager Plus videos

Patch management free training

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to ManageEngine Patch Manager Plus and Zendesk)
Patch Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Monitoring Tools
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine Patch Manager Plus and Zendesk

ManageEngine Patch Manager Plus Reviews

We have no reviews of ManageEngine Patch Manager Plus yet.
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Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ManageEngine Patch Manager Plus mentions (0)

We have not tracked any mentions of ManageEngine Patch Manager Plus yet. Tracking of ManageEngine Patch Manager Plus recommendations started around Mar 2021.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 2 years ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 3 years ago
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What are some alternatives?

When comparing ManageEngine Patch Manager Plus and Zendesk, you can also consider the following products

SolarWinds Patch Manager - SolarWinds Patch Manager is an intuitive patch management software for quickly addressing software vulnerabilities.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

WSUS Offline Update - Using "WSUS Offline Update" (formerly known as "ct offline update" or "DIY...

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

WHDownloader - A lightweight and easy to use Downloader which allows you to find and apply the latest Microsoft Windows updates....

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!