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Makerpad VS Zendesk

Compare Makerpad VS Zendesk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)... featured
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Contents:
  1. Ā» Base Details
  2. Ā» Videos
  3. Ā» Reviews
  4. Ā» Alternatives

Makerpad logo Makerpad

Learn to build and launch your startup in 30 days, for free

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website
  • Makerpad Landing page
    Landing page //
    2023-05-06
  • Zendesk Landing page
    Landing page //
    2024-05-06

Makerpad features and specs

  • Extensive Resource Collection
    Makerpad offers a comprehensive library of tutorials, templates, and guides for building various types of no-code projects. This extensive resource collection helps users accelerate their learning and project development.
  • Community Support
    Makerpad has a thriving community of no-code enthusiasts and experts who provide valuable advice, feedback, and collaboration opportunities. This makes problem-solving more efficient and learning more engaging.
  • Integration with Zapier
    The partnership with Zapier allows for seamless integration with thousands of apps, making it easier for users to automate workflows and add functionality to their projects without needing to write code.
  • Regular Updates
    Makerpad frequently updates its platform with new tutorials, tools, and features, ensuring that users have access to the latest advancements in no-code technology.
  • Beginner-Friendly
    Makerpad is designed to be accessible to people with little to no technical background, providing step-by-step instructions and easy-to-understand content that lowers the barrier to entry for no-code development.

Possible disadvantages of Makerpad

  • Cost
    Although Makerpad offers a wealth of resources, access to premium content and community features requires a subscription. This can be a disadvantage for users looking for free resources.
  • Limited Advanced Feature Support
    While Makerpad is excellent for beginners and intermediate users, it might lack some of the more advanced features and tutorials that experienced developers might be looking for in a no-code platform.
  • Learning Curve
    Despite its beginner-friendly approach, there is still a learning curve involved, especially for those completely new to no-code tools and automation. Users may need to invest time learning how to navigate and utilize the platform effectively.
  • Platform Dependence
    Relying on Makerpad's integrations and templates might limit users to the functionalities and tools that are supported by the platform, potentially causing problems if users need features that are not covered.
  • Variable Content Quality
    The quality of tutorials and guides can vary, as they are contributed by different individuals. This inconsistency might lead to variable learning experiences and occasional confusion or misinformation.

Zendesk features and specs

  • User-Friendly Interface
    Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
  • Multi-Channel Support
    Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
  • Customizability
    The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
  • Robust Reporting and Analytics
    Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
  • Scalability
    The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

Makerpad videos

+ Add

Discover which no-code tools will work for you | Makerpad Live Workshop Replay

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Makerpad and Zendesk)

Makerpad

Zendesk

Education
100 100%
Education
0% 0
Customer Support
0 0%
Customer Support
100% 100
No Code
100 100%
No Code
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Makerpad and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Makerpad and Zendesk

Makerpad Reviews

33+ Best No Code Tools you will love šŸ˜
When it comes to no code education & resources, you can't look past Makerpad. Makerpad is the premier community for no code makers and those wanting to learn more about building projects fast without writing code.
Source: www.dansiepen.io
25 No-Code Apps and Tools to help build your next Startup
Makerpad is a great option for automation! Makerpad provides a huge repository of advice and tools for adding no code to your processes.
Source: www.ishir.com

Zendesk Reviews

  1. stu14
    Clunky & awful customer service

    Would give them 0/5 if I could!

    šŸ Competitors: HubSpot, Freshdesk
    šŸ‘Ž Cons:    Customer support|Ux/ui|Limited features
10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk should be more popular than Makerpad. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Makerpad mentions (1)

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. Iā€™d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
View more

What are some alternatives?

When comparing Makerpad and Zendesk, you can also consider the following products

NoCode.tech - Free tools & resources for non-tech makers and entrepreneurs

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Bubble.io - Building tech is slow and expensive. Bubble is the most powerful no-code platform for creating digital products.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

No Code MBA - Learn to build real apps and websites. All without code.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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