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Make Web Better VS Zendesk

Compare Make Web Better VS Zendesk and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Make Web Better logo Make Web Better

We Redefine Your eCommerce Data With HubSpot To Grow Better

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Make Web Better Landing page
    Landing page //
    2022-10-22

"We are the fastest-growing HubSpot eCommerce Agency helping businesses to acquaint themselves with HubSpot solutions and services to grow better, together! MakeWebBetter is HubSpot eCommerce Agency, based in India, established in 2016. We are a team of learned experts specializing in inbound and HubSpot ecosystem services. We provide HubSpot integrations/solutions for your eCommerce business to scale and grow. Our services include HubSpot onboarding and migration, inbound marketing and sales, marketing automation, and website development with HubSpot CRM. Get a meeting scheduled and explore your business opportunities with us! HubSpot WooCommerce Integration | HubSpot Magento Integration | HubSpot BigCommerce Integration | HubSpot Shopify"

  • Zendesk Landing page
    Landing page //
    2024-05-06

Make Web Better features and specs

  • Comprehensive Integration
    Make Web Better offers a wide range of plugins and integrations, particularly for WooCommerce, enhancing functionality and simplifying the e-commerce experience for users.
  • Customer Support
    The company is known for its responsive and helpful customer support, assisting users in resolving issues efficiently and improving their overall experience.
  • User-Friendly
    Their products are designed to be user-friendly, making it easy for users at all levels of technical expertise to implement and manage their tools.
  • Extensive Documentation
    Make Web Better provides detailed documentation and tutorials for its products, which help users in understanding and exploiting the full range of features offered.

Possible disadvantages of Make Web Better

  • Pricing
    Some users may find the pricing of certain plugins and features to be on the higher side, especially for small businesses or startups working with limited budgets.
  • Overwhelming Options
    With a vast selection of plugins and features, some users might feel overwhelmed by the choices and have difficulty in determining which tools are necessary for their needs.

Zendesk features and specs

  • User-Friendly Interface
    Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
  • Multi-Channel Support
    Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
  • Customizability
    The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
  • Robust Reporting and Analytics
    Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
  • Scalability
    The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

Make Web Better videos

+ Add

MakeWebBetter is Glad To Share What Its Clients Say

More videos:

  • Review - MakeWebBetter is Glad to Share Client's Journey and Feedback for HubSpot Solutions From Us.

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Make Web Better and Zendesk)

Make Web Better

Zendesk

Marketing Platform
100 100%
Marketing Platform
0% 0
Customer Support
0 0%
Customer Support
100% 100
CRM
2 2%
CRM
98% 98
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Make Web Better and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Make Web Better and Zendesk

Make Web Better Reviews

We have no reviews of Make Web Better yet.
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Zendesk Reviews

  1. stu14
    Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features
10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Make Web Better mentions (0)

We have not tracked any mentions of Make Web Better yet. Tracking of Make Web Better recommendations started around Oct 2022.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 3 years ago
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What are some alternatives?

When comparing Make Web Better and Zendesk, you can also consider the following products

MarketJoy - We help B2B companies in sales development to solve lead generation problems by providing lead gen solutions to various verticals across the USA.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Hubbub Labs - Hubbub Labs is a content marketing agency based in Barcelona. We help startups, education platforms, and small businesses bring in leads that convert.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Inbound Marketing Agency - Ready to Generate a Constant Flow of Website Traffic, Leads & Sales? ✔ Watch The Biggest Marketing Mistakes. Get Your Free Proposal.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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