Software Alternatives, Accelerators & Startups

Magento VS Zendesk

Compare Magento VS Zendesk and see what are their differences

Magento logo Magento

Magento is the eCommerce software and platform trusted by the world's leading brands. Grow your online business with Magento.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Magento Landing page
    Landing page //
    2023-07-09
  • Zendesk Landing page
    Landing page //
    2024-05-06

Magento videos

Magento vs Shopify Pros and Cons Review Comparison

More videos:

  • Review - WooCommerce vs Magento - What’s Better for Your Business in 2019?
  • Review - Magento 2 Overview | #1 Video on Youtube
  • Review - Adobe Commerce Detailed Independent Review | Magento Reviews and Ratings
  • Review - Maximizing B2B Success with Adobe Commerce: In-Depth Wilson eCommerce Review
  • Review - Adobe Commerce Review: Great Enterprise Level E-Commerce Solution
  • Review - Shopify vs Magento: Which is Better? (2024)
  • Review - Magento vs Shopify vs OpenCart vs PrestaShop 2023: The Best eCommerce Platform Is... 🔶 E-CASH S2•E42

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Magento and Zendesk)
eCommerce
100 100%
0% 0
Customer Support
0 0%
100% 100
eCommerce Platform
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Magento and Zendesk

Magento Reviews

Top 10 Web Content Management Systems
If Shopify was not the eCommerce CMS that you were looking for, then Magento should do the trick for you. Magento comes in two different variations. First is the official Adobe release which is an enterprise CMS and needs a subscription fee to run. The other however is one of the best free CMS eCommerce options, known as Magento Open Source. The principal difference between...
Source: cloudzy.com
Best eCommerce Platform for Auto Parts
Adobe now owns Magento, a free and open-source eCommerce platform. Additionally, “Adobe Commerce,” a paid, cloud-hosted version of Magento marketed particularly at bigger companies. A highly effective and scalable eCommerce platform for auto parts is Magento (Adobe Commerce). Some of the greatest businesses in the world, like Procter & Gamble, Coca-Cola, and Nike, trust it.
Source: www.ayatas.com
Top 10 Competitors and Alternatives to Handshake in 2022
‍Built and made for enterprises, Magento offers complete control over your website so that your developer can create a unique web presence while prolonging server autonomy. As a product of Adobe, Magento provides several personalization solutions for big-time companies that plan to scale more. Even though you need a developer to get started with, your non-technical teams...
Source: www.growmax.io
8 Great Drupal Alternatives to Try for your Website (Nov 2021)
Magento is another popular Drupal alternative, and one of the best-known ecommerce platforms on the market today. Designed to support growing and new businesses alike, Magento is highly scalable and brimming with excellent features. You can access this solution as a free-to-use, open-source software, just as you would with Drupal. Magento, like Drupal requires some basic...
The Ultimate List of eCommerce Websites to Sell Auto Parts Online
Altos Digital: A complete digital solutions company that helps you sell your catalog on Shopify, Magento, Volusion and WooCommerce. They engineer and architect catalog data for a competitive advantage online. Altos Digital offers:

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Magento should be more popular than Zendesk. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Magento mentions (12)

  • How to Test the Magento API in Postman?
    Overall, Magento API and Postman provide developers with powerful tools to interact with the Magento e-commerce platform and build integrations or extensions that enhance its functionalities. - Source: dev.to / 10 months ago
  • Medusa vs. Magento: A Comparative Analysis
    In today's fast-paced digital age, e-commerce has become a crucial aspect of businesses worldwide. With the rise of online shopping, companies are looking for highly scalable, reliable, open-source, and cost-effective e-commerce platforms to sell their products and services. The use of open-source e-commerce platforms has gained popularity due to their flexibility, scalability, and affordability. However, with so... - Source: dev.to / about 1 year ago
  • Medusa vs. Magento: A Comparative Analysis
    This section summarizes the comparison between Medusa and Magento. - Source: dev.to / about 1 year ago
  • Best Shopify Alternatives for Your Online Store
    Magento is a popular e-commerce platform that was introduced first in 200, later it was acquired by adobe in 2018. Magento is created with open-source technology and it is suitable for all sizes of businesses either large or small. Source: over 1 year ago
  • SaaS eCommerce platforms
    In comparison to a SaaS eCommerce platform, a self-hosted solution requires more technical skill and maintenance; however, it is the most flexible option for those looking for complete customization capabilities. Self-hosted solutions do not have any limits and the website can be tailored in many different ways. Examples of self-hosted eCommerce websites are Uvodo, Magento Enterprise Edition, OpenCart,... Source: over 1 year ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

What are some alternatives?

When comparing Magento and Zendesk, you can also consider the following products

Shopify - Shopify is a powerful ecommerce platform that includes everything you need to create an online store and sell online. Try it free for 14 days.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

WooCommerce - A freely available eCommerce plugin that enables shop facilities on your WordPress website. Functionality enabling extensions & beautiful themes available.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

PrestaShop - Create your online store with PrestaShop's free shopping cart software. Build an ecommerce website for free and start selling online with hundreds of powerful features.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!