Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
No features have been listed yet.
What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, Lynda seems to be a lot more popular than Zoho Desk. While we know about 82 links to Lynda, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I did my initial Sharepoint learning through lynda.com, (now LinkedIn Learning). It was pretty basic, but gave me enough initial knowledge to move forward and start working in Sharepoint. Source: 10 months ago
Check if your public library has a subscription to linkedin learning (formerly lynda.com) or udemy or similar programs - they have a ton of video courses you can take that introduce a subject or go deep on one aspect. Source: 11 months ago
"Is there any way to download videos from lynda.com?" "How can I watch shows on lynda.com offline?" Many users are searching for ways to download lynda.com videos. lynda.com is the best place for view shows and videos. If you are looking for a way to gather a personal collection of your favorite lynda.com videos so that you can watch the ones you like in your spare time, No worry! Here is the easiest way on how to... Source: about 1 year ago
Sry for the late response!I do remember lynda.com I didnt know that the name changed. Thanks for the info!! I'll def look into that. Seems like a really interesting option!! Source: about 1 year ago
I wonder if the public library have virtual lessons, or lynda.com, that are accessible in person or at home. Source: about 1 year ago
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
Coursera - Build skills with courses, certificates, and degrees online from world-class universities and companies
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
edX - Best Courses. Top Institutions. Learn anytime, anywhere.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Codecademy - Learn the technical skills you need for the job you want. As leaders in online education and learning to code, we’ve taught over 45 million people using a tested curriculum and an interactive learning environment.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!