LiveAgent
Freshdesk
Zendesk
Intercom
Zoho Desk
HelpScout
Salesforce Service Cloud
LiveChat
Workleap
15Five
Qualtrics Employee Experience
TINYpulse by WebMD Health Services
Reward Gateway
Fond
Kudos
EveryoneSocial
LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.
LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.
LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.
LiveAgent WorkleapLiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.
Workleap is recommended for organizations looking to strengthen their employee engagement strategies, improve internal communication, and gain insights into employee satisfaction and morale. It is particularly beneficial for HR teams, managers, and executives in medium to large-sized companies who seek to foster a more inclusive and productive work environment.
LiveAgent's answer
LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
LiveAgent's answer
LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
LiveAgent's answer
Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.
LiveAgent's answer
Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.
LiveAgent's answer
As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.
LiveAgent's answer
Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.
LiveAgent has been a game-changer for our customer support operations. Its intuitive platform streamlined our ticket management, reduced response times by 40%, and empowered our team to focus on high-impact tasks. The automation features and omnichannel integration have elevated team productivity and customer satisfactionโa must-have for scaling tech-driven businesses.
Based on our record, Workleap seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Hey HN! I am asking out of genuine curiosity, and perhaps doing a little market research. My team uses https://www.donut.com/ and https://officevibe.com/ but I'm pretty sure we're on the free tier for both. Do you work in a team that pays monthly for any cool Slack apps or integrations? Which ones? If you're not the one paying, do you find it useful - or annoying? Cheers! - Source: Hacker News / over 3 years ago
Officevibe, which is an employee experience platform, regularly sends out Slack notifications on behalf of their customers asking employees to complete a brief survey. Their engineering team utilizes the Automations API to create lists of users for whom the Slack survey could not be delivered and send them an email survey instead. - Source: dev.to / about 4 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
15Five - 15Five software elevates the performance and engagement of employees by consistently asking questions and starting the right conversations.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Qualtrics Employee Experience - Qualtrics Employee Experience Management Platform helps improve the way people make decisions by creating amazing employee experiences.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
TINYpulse by WebMD Health Services - Increase Your Employee Engagement. Instantly.