LiveAgent
Freshdesk
Zendesk
Intercom
HelpScout
Zoho Desk
Salesforce Service Cloud
LiveChat
Underleaf
Overleaf
Authorea
Bibby AI
OpenAI Prism
Fidus Writer
Octree
LetX.app
LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.
LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.
LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.
Underleaf is an AI-powered workspace built for researchers, students, and technical writers who work in LaTeX. It helps you move faster from idea to polished document by turning messy inputs into clean, structured LaTeX - without breaking your workflow.
With Underleaf, you can:
LiveAgent UnderleafLiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.
LiveAgent's answer
LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
Underleaf's answer:
Underleaf is built specifically for people who write in LaTeX. Unlike generic AI writing tools, it understands mathematical structure, equations, and academic formatting. It can convert PDFs and handwritten notes directly into clean LaTeX, generate TikZ diagrams, and help refine technical writing - all while preserving document structure. It’s designed to feel like a natural extension of your LaTeX workflow, not a replacement for it.
LiveAgent's answer
LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
Underleaf's answer:
Most tools treat LaTeX as plain text. Underleaf treats it as a first-class language. It’s purpose-built for researchers, students, and technical professionals who care about correctness, structure, and reproducibility. With deep support for equations, diagrams, and academic formatting - plus seamless Overleaf integration - Underleaf saves hours without compromising precision or control.
LiveAgent's answer
Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.
Underleaf's answer:
Underleaf is built for professors, researchers, graduate students, and technical professionals who regularly write in LaTeX. This includes people in mathematics, physics, engineering, computer science, and related fields who want to move faster without sacrificing rigor or formatting quality.
LiveAgent's answer
Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.
Underleaf's answer:
Underleaf was created out of firsthand frustration with how slow and manual academic writing can be. After years of writing papers, notes, and technical documents in LaTeX, the goal became clear: remove the friction without breaking the workflow researchers rely on. Underleaf started as a personal productivity tool and grew into a platform that helps thousands of academics write faster, cleaner, and with more focus on ideas instead of syntax.
LiveAgent's answer
As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.
LiveAgent's answer
Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.
LiveAgent has been a game-changer for our customer support operations. Its intuitive platform streamlined our ticket management, reduced response times by 40%, and empowered our team to focus on high-impact tasks. The automation features and omnichannel integration have elevated team productivity and customer satisfaction—a must-have for scaling tech-driven businesses.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Overleaf - The online platform for scientific writing. Overleaf is free: start writing now with one click. No sign-up required. Great on your iPad.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Authorea - Collaborative platform for research. To write and manage technical documents in one place.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Bibby AI - The AI LaTeX editor for researchers. Smart citations, AI writing assistant, table generation, paper review, and real-time collaboration.