Software Alternatives, Accelerators & Startups

LiveAgent VS Speechius

Compare LiveAgent VS Speechius and see what are their differences

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LiveAgent logo LiveAgent

LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Speechius logo Speechius

The teleprompter that listens - your script follows the words you say
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Speechius Your script scrolls when you speak
    Your script scrolls when you speak //
    2026-07-30
  • Speechius Always see where you are in the script
    Always see where you are in the script //
    2026-07-30
  • Speechius Fits any window and stays on top
    Fits any window and stays on top //
    2026-07-30
  • Speechius Skip words and trigger slides
    Skip words and trigger slides //
    2026-07-30
  • Speechius On-device, one-time purchase, macOS and Windows
    On-device, one-time purchase, macOS and Windows //
    2026-07-30

Speechius is a desktop teleprompter that scrolls when you speak. Speech recognition runs entirely on device and matches what you actually said against your script, so the text moves at your pace instead of a fixed speed. Pause and it waits. Go off-script and it catches up on its own.

It is not a dictation tool: nothing is transcribed into a document. Your script stays your script, and the app only decides how far you have got.

What it does

  • Follows your voice word by word along a focus line you place yourself
  • Floats above any application, so it works with Zoom, Meet, Teams and OBS rather than inside one recorder
  • Can be excluded from screen sharing and screen recording, so your audience sees only your slides
  • Resize the window freely; the focus line stays where you put it
  • Adjustable transparency, so you keep an eye on what is behind the script
  • Mark words to skip, for names the recognizer never gets right
  • Mark trigger words that advance your slides automatically
  • Pin the window so it always stays on top

Who it is for

People who record screencasts and tutorials, run webinars and online classes, or rehearse conference talks, and who want to sound spoken rather than read.

Practical details

macOS 13 or newer and Windows 10/11. Recognition in English and German. One-time purchase, no subscription, with a 14-day trial that starts with your first recognition session.

Speechius

$ Details
paid Free Trial โ‚ฌ30.0 / One-off (Pro)
Platforms
MacOS Windows
Release Date
2026 July
Startup details
Country
Germany
City
Tubingen
Founder(s)
Jay Imdahl
Employees
1 - 9

LiveAgent features and specs

  • Ticket management
  • Live Chat & In-App-Messaging
  • AI Chatbot
  • AI answer assistant
  • Email notifications
  • Email Templates
  • Emailing
  • Live Chat Support
  • Call Forward
  • Call Transfer
  • Call Analytics and Reporting
  • Attachment viewer
  • Spam filter
  • Help desk & requests management
  • Reports
  • Reporting
  • Reports & analytics
  • Knowledge Base
  • Knowledge Management
  • Customer Service
  • Customer Support
  • Customer Feedback Widget
  • Customer Management
  • Mobile Apps
  • White Labeling
  • Chat
  • Chat Support
  • Gamification
  • Social Media Integrations
  • Time Tracking
  • Email Management
  • IVR

Speechius features and specs

  • Voice-following scroll
    The script moves only when you actually say the next words. Pause and it waits.
  • On-device speech recognition
    Apple Speech on macOS, a bundled Vosk model on Windows. Nothing leaves your machine.
  • Recognition languages
    English and German
  • Hidden on screen share
    The window can be excluded from screen sharing and screen recording.
  • Anchor line
    Drag the focus line to where you read; the text balances around it.
  • Window transparency
    Adjustable, so you keep an eye on what is behind the script.
  • Always on top
    Pin the window above any application, including Zoom, Meet, Teams and OBS.
  • Skip words
    Mark names the recognizer never gets right so they are ignored.
  • Slide triggers
    Mark words in your script that advance your slides automatically.
  • Licence
    One-time purchase, no subscription, 14-day trial.

Analysis of LiveAgent

Overall verdict

  • LiveAgent is generally regarded as a solid customer support solution, particularly for small to medium-sized businesses. Its functionalities, ease of use, and integration capabilities offer substantial value. However, as with any software, it is important to consider specific business needs and budget constraints when evaluating LiveAgent's fit. Some users mention that while it is feature-rich, it might be more than needed for very small teams without complex requirements.

Why this product is good

  • LiveAgent is often considered a good choice due to its comprehensive set of features tailored for customer support. It offers a multichannel support system, including email, chat, social media, and phone, allowing businesses to streamline communications in one place. Its user-friendly dashboard, robust reporting capabilities, and automation options allow teams to efficiently address customer inquiries and improve service quality. Additionally, LiveAgent provides customizable templates and a reliable ticketing system, which can enhance productivity and customer satisfaction.

Recommended for

    LiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Speechius videos

No Speechius videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to LiveAgent and Speechius)
Customer Support
100 100%
0% 0
Productivity
0 0%
100% 100
Help Desk
100 100%
0% 0
Screen Recording
0 0%
100% 100

Questions & Answers

As answered by people managing LiveAgent and Speechius.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Speechius's answer:

It recognises the words you actually say and finds them in your script, rather than scrolling on a timer or reacting to how loudly and quickly you speak. That means it still follows you when you rephrase a sentence, skip a line or jump back.

Recognition runs entirely on your own device, and the window can be excluded from screen sharing and screen recording.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

Speechius's answer:

Several teleprompters advertise voice-controlled scrolling, but most of them track your speaking pace and volume: they speed up when you speak faster and stop when you go quiet. They do not know which words you said, so going off-script or jumping back confuses them.

Speechius matches the recognised words against your script, which is the part that keeps working when you stop reading and start talking. It is also a one-time purchase rather than a subscription, and nothing is sent to a server.

How would you describe the primary audience of your product?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

Speechius's answer:

People who speak to a camera or an audience while their script has to stay out of sight:

  • Creators recording screencasts and tutorials
  • Trainers and teachers running online classes and webinars
  • Speakers rehearsing conference talks

Typically solo, on their own machine, without a studio setup.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Speechius's answer:

I record programming tutorials for my own YouTube channel, and neither option worked for me: reading from a script sounds read, and improvising means losing the thread until a ten-minute recording takes forty. Existing teleprompters scroll at a fixed pace, so I ended up chasing the text instead of explaining.

I built the thing I wanted, and it turned into my first own product, released in July 2026.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Speechius's answer:

  • Flutter for the user interface on macOS and Windows
  • Apple Speech for on-device recognition and window exclusion on macOS
  • Vosk, bundled as a local model, for recognition on Windows
  • Ed25519 signatures for licence keys, sold through Paddle
  • Sparkle for updates on macOS, Sentry for crash reporting

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Speechius

LiveAgent Reviews

  1. Usama Idrees
    ยท CEO & CTO at HUK SONS ยท
    Transformative Customer Support Solution

    LiveAgent has been a game-changer for our customer support operations. Its intuitive platform streamlined our ticket management, reduced response times by 40%, and empowered our team to focus on high-impact tasks. The automation features and omnichannel integration have elevated team productivity and customer satisfactionโ€”a must-have for scaling tech-driven businesses.

    ๐Ÿ Competitors: Zendesk, Freshdesk
    ๐Ÿ‘ Pros:    Omnichannel support: seamless integration across email, chat, social media, and phone.|Automation & workflow customization: saved hours with pre-set triggers and personalized workflows.|User-friendly interface: minimal training requiredโ€”our team adopted it effortlessly.|Analytics & reporting: actionable insights helped refine our customer strategy.|Scalability: grows with our business without compromising performance.|24/7 uptime: reliable support during peak demand periods.
    ๐Ÿ‘Ž Cons:    Advanced features learning curve: some automation tools require deeper exploration (worth the effort).|Limited customization in reporting: minor gaps for hyper-specific metrics (workarounds exist).|Mobile app: functional but could use a ui refresh for faster navigation.
  2. Michal K
    ยท CEO ยท
    Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    ๐Ÿ Competitors: Zendesk, Freshdesk
    ๐Ÿ‘ Pros:    Easy to use|Easy integration|Automation and custom functions
    ๐Ÿ‘Ž Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgentโ€™s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgentโ€™s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Speechius Reviews

We have no reviews of Speechius yet.
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What are some alternatives?

When comparing LiveAgent and Speechius, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

FlowPrompter - A Fluid and Smooth Teleprompter APP

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

GhostPrompter - Read your script while recording or presenting. GhostPrompter is a laptop teleprompter app for Windows and Mac with click-through overlay. One-time $49.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

TalkEze - Invisible speaker notes, visible confidence.